myself + my friend stayed at this place for 4 nights + because they made a mistake with our twin room booking they upgraded us to a family room, thank goodness they did as the rooms are very tight + cramped. the staff are extremely unhelpful + unfriendly. we went down one afternoon to enquire about booking the kuranda scenic rail, we simply asked the girl at the desk about it + she told us she knew nothing about it + to just read up in the leaflet ourselves. we had breakfast at the hostel each morning + all it was was cereal , juice + toast. the girl who worked in the breakfast room never smiled once + clearly hated her job, she closed the breakfast room one morning at 2 mins before 9am + she wouldn't let one couple in for their breakfast, she walked around with a constant scowl it was really awful to see. the staff are very rude. apart from the location i wouldn't recommend the place, we were both very happy to be leaving after our short stay.
- Official Description (provided by the hotel):
- Hides Hotel Cairns offers affordable accommodation right in the heart of Cairns. It is surrounded by restaurants, pubs and shops and is only a short walk to the Casino, Reef Fleet Terminal, Esplanade Lagoon Pool, Cairns Central Shopping Centre and Kuranda Railway Station. With the convenience of public transport 100 metres from reception and a tour desk to book all your tours that will collect you from our Hotel, you will be able to enjoy the Great Barrier Reef, Daintree Rainforest, Kuranda Village and all of what Tropical North Queensland has to offer. Hides Hotel Cairns is a preferred and recommended leisure property for the tourist, corporate, family and large groups visiting Tropical North Queensland. It offers both the comfort and convenience of a modern, large and comfortable hotel or the nostalgic charm and grace of budget heritage rooms. ... more less
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- Also Known As:
- Hotel Crocodile Hides