As soon as we stepped off the elevator for tower 2 you could smell a damp, mouldy, musty smell. When we opened the door to room 702 it was worse!
In the room there was mould on the back of the wooden furniture & food scrapes in between the lounge seats.
Upon getting up this morning we were both covered in bites (bed-bugs) & the bed was lumpy & pillows were the thinest, flattest I have ever see in a hotel!
On check out the staff member was not interested to hear what we had to say.
Save your money stay somewhere else!
- Official Description (provided by the hotel):
- Mantra Trilogy is ideally located above the Cairns Esplanade within walking distance to some of Cairns best restaurants, the Reef Casino, Cairns Central Shopping Mall and the newly developed Cairns Lagoon. Offering open plan designed hotel rooms to spacious self-contained one, two and three-bedroom apartments all have cable TV, private balconies with views over the pool, surrounding mountains or ocean. Apartments offer the added convenience of fully-equipped kitchens and laundry facilities. Onsite guests can spend a lazy afternoon on the pool deck overlooking the ocean, cook up a barbeque on the resort lawns or enjoy an invigorating workout in the gymnasium. From the property you can stroll the length of the Esplanade, to include al fresco dining, parklands, BBQ areas and the Cairns Lagoon. Overlooking Trinity Bay and the parkland of Cairns Esplanade, Mantra Trilogy's premier location provides the perfect base to explore the markets, shopping, night life and restaurants of Cairns. ... more less
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- Also Known As:
- Mantra Trilogy Hotel Cairns