We've stayed 3 times now in Cairns, and Mantra Trilogy topped the lot. Super friendly and helpful staff - even when rushed off their feet. They came and opened the electronic boom gate to the parking when I managed to de-magnetise my key (twice!), gave us (me, my 70 year + parents, and my 6 year old daughter) extra towels, soap, shampoo etc, whenever we asked, and helped out with local info. Insider tip - eat at Splash Restaurant, which you can reach downstairs via the pool entrance onto the Esplanade.
The rooms were a nice size - we had a jacuzzi in our master bedroom bathroom, and our dining room balcony opened directly out onto the pool - it was like having the entire pool area as our private backyard! Plus we still had views across the ocean. The kitchen utensils were a bit sparse, given that we had a dishwasher; we couldn't have filled it up before running out of plates.
The biggest disappointment was the wireless Internet access - I jumped up and down at Reception and they told me they couldn't fix it because it was a contracted service. I was really angry, because hubby was overseas and we had intended to Skype. But the staff did make sure I received a full refund. So make sure you have your own Internet access to avoid any hassles.
The gym was cute - running machines, rowing machines, weights, and some eye-candy to go with it!!
The paintwork around the ramparts to the pool was a bit tired, but nothing unsightly, and the landscaping was really nice and tropical, even when the sun wasn't shining, you still felt like you were on holiday.
The corridor of the tower (I think it was 2) needed constant airing - probably because it was sitting on top of the restaurants, but the apartment always smelled fresh. Mould is most likely a problem in the rainy season, but July is usually sunny (it did rain twice while we were there).
Oh, and if you're a greenie, you'll be disappointed. They don't separate the garbage - there's a shute just next to the lifts where everything goes in, straight down to the garages.
- Official Description (provided by the hotel):
- Mantra Trilogy is ideally located above the Cairns Esplanade within walking distance to some of Cairns best restaurants, the Reef Casino, Cairns Central Shopping Mall and the newly developed Cairns Lagoon. Offering open plan designed hotel rooms to spacious self-contained one, two and three-bedroom apartments all have cable TV, private balconies with views over the pool, surrounding mountains or ocean. Apartments offer the added convenience of fully-equipped kitchens and laundry facilities. Onsite guests can spend a lazy afternoon on the pool deck overlooking the ocean, cook up a barbeque on the resort lawns or enjoy an invigorating workout in the gymnasium. From the property you can stroll the length of the Esplanade, an area which has recently undergone a major re-development to include al fresco dining, parklands, BBQ areas and the Cairns Lagoon, a massive patrolled water-park that attracts both tourists and locals alike. Overlooking Trinity Bay and the parkland of Cairns Esplanade, Mantra Trilogy's premier location provides the perfect base to explore the markets, shopping, night life and restaurants of Cairns. ... more less
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- Also Known As:
- Mantra Trilogy Hotel Cairns