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“Great value. Lovely family owned buisness. Excellent service”

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Tropical Heritage Cairns
Ranked #19 of 63 Hotels in Cairns
Certificate of Excellence
Reviewed 15 November 2009

We stayed here for 6 nights in early October. We were travelling on a family holiday with our 2 year old and 9mth old. The family running this place could not do enough to help us out and make our stay comfortable. From lending us their own grandchilds highchair, to driving us to the airport (free of charge).
The family suite was great as we could put the kids in one room and have the main area to ourselves. The hotel is only a couple of blocks back from the esplanade and a FANTASTIC childrens playground. Bit of a hike in to town (10 - 15 min) but good exercise.
All in all, very good value for money. Very clean and well run.

  • Stayed: October 2009, travelled with family
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1  Thank CarlsSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 November 2009

We stayed here for three nights and loved it so much we came back for an extra night later in our trip - we wouldn't look anywhere else in Cairns.

From the outset we were welcomed so warmly by Stewart and Anne who did everything they could to make our stay easy and relaxing and made sure we got the best out of our trip. They recommended the best day out on the reef and booked this for us, arranged airport transfers, arranged car hire and offered us towels and bags to take out for the day all at no extra charge.

The rooms are clean and a decent size all with air con, a fridge, a comfy bed and a really good and powerful shower! There is also a pool, free parking, guest laundry, kitchen, BBQ, computer with free printer and internet. The hotel is only a 2 minute walk to The Esplanade and a few blocks into the town centre. The main reason to stay here though is the exceptionally friendly service you'll get - worthy of all the great reviews on Trip Advisor!

  • Stayed: November 2009, travelled as a couple
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Thank TravelBug1319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2009

The Heritage Cairns is located 10 mins away from the airport by taxi and just 3-4 blocks away from the center of town. We originally decided to stay at this hotel because of the positive reviews on Tripadvisor and also because it was reasonably priced compared to the Shangri-La and Hilton.

Right from the moment, we arrived we were warmly greeted by the owners of the hotel at the reception who immediately booked us on the best tour to the Great Barrier reef. They also provided us with some very helpful travel advice which allowed us to save a few more dollars. Even though the room furnishings were basic, it was extremely clean and came equipped with the necessities (A/C, mini-fridge, TV, etc.). All in all, we enjoyed our stay at the Heritage Inn and would definitely stay here again.

Stayed: October 2009, travelled as a couple
1  Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2009

Finding a hotel/motel room for a family of 5 presents its challenges, however, The Heritage Cairns more than met our needs. The "family suite" that we booked was huge, with a room with a King Size bed for my wife and I, another room with 2 beds for our daughters, and a living room with a couch where our son slept. We stayed for 6 nights and having so much space made our stay all the more comfortable. The man at the front desk, Stuart, always went out of his way to meet our needs and to make us feel at home. I used the BBQ facilities on 3 nights, and just when I was trying to work out how to get thing going another of the Heritage team was on hand to give assistance.
Thanks for a great stay!

  • Stayed: October 2009, travelled with family
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Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2009

I wanted to coment on the very helpful and friendly managers of this hotel. They will go out of their way to help you and they will also give you all the useful information you will require for your stay in Cairns. I would not hesitate in recomending this hotel for all ages and nationalities of visitors. From Ed Attard working with the International Water Centre.

  • Stayed: October 2009, travelled on business
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Thank edmalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2009

Due to positive reviews here, I decided to book Heritage Cairns, and I do not regret it. Aside from being clean, the room they gave me was huuuuge! The family managing this place is really friendly and accomodating. Mr Stewart even asked me, if I had a towel with me for my diving adventure. As I had none, he packed one for me in a bag he also kindly provided. They also took care of my airport shuttle reservation. And the hotel is walking distance from the city centre (doable).

  • Stayed: October 2009, travelled solo
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Thank thesupr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2009

Booked the Heritage as I had read good reviews. We stayed five nights in the most comfortable accommodation of our four week vacation to Eastern Australia. Staff are so nice and nothing is too much trouble. This Motel is worth every cent you pay.

  • Stayed: October 2009, travelled as a couple
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Thank Boozeguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tropical Heritage Cairns

Address: 8 Minnie St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Cairns
#5 Family Hotel in Cairns
#5 Best Value Hotel in Cairns
#7 Romantic Hotel in Cairns
Price Range: £49 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tropical Heritage Cairns 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Taxi service is available approx $20 each way between airport and hotel. Pool is basically large Spa. Internet is available at reception and wifi available throughout hotel. All rooms have tea/coffee making facilities, fridge, flat screen TV, en-suites and air conditioning . All rooms recently refurbished. We look forward to your visit to Cairns. ... more   less 
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Also Known As:
Heritage Cairns Hotel Cairns
Heritage Hotel Cairns

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