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“great place”
5 of 5 bubbles Review of The Hotel Cairns

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The Hotel Cairns
Ranked #38 of 64 Hotels in Cairns
Burleigh Heads, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great place”
Reviewed 19 February 2014

my family of 5 stayed here whilst in cairns.... the service was great, very friendly staff, good rooms and awesome breakfasts. great loaction close to everything- very central. we will definately go back

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank missymich2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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430 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Den Bosch, The Netherlands
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 February 2014

Very nice, clean and spacious rooms with a large balcony. We stayed here just for a night but had a great experience. Reception is very small and I can imagine that the hotel is not very easy for people in a wheelchair. You have to lift your suitcase a few flights of stairs before you enter the hall and elevator. Efficient receptionist but could have been more helpful. Location is close to the ocean and city center.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bas v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King's Lynn
Level Contributor
99 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 1 February 2014 via mobile

We hadn't planned on staying somewhere as grand as this wonderful white hotel, just one block back from the Esplanade, but it looked so appealing that I walked in to ask about prices. We had a huge room with a private balcony, for $145 a night which included an excellent breakfast. There is a good pool, and unusually for a hotel of this type, a guest laundry of the sort that makes backpackers hostels appealing after you've been travelling for several days. The charges were no higher than they would have been in a hostel.
Breakfast was an extensive buffet of bacon etc, Chinese dishes, tropical fruit, patisserie, juice, toast and cereal, which meant we didn't need to eat again until supper time.
We stayed two days and I will certainly make this my first choice for future visits to Cairns. The underground car park is another brilliant feature. This was the best value of our entire Queensland trip.

Stayed January 2014, travelled as a couple
Helpful?
5 Thank AMCES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 January 2014

We booked this hotel for an extra night as it was part of the diving booking experience and we had arrived a day early. We are so glad we did!! There is nothing that dissapointed us, and we found it excellent. Although a busy hotel, we found the layout of the rooms made us feel like we away from it all. The restaurant was wonderful. The location was just right - easy to get to the centre of Cairns, but also enough distance away. The staff were really helpful. The rooms were pleasing and very attractive. We would recommend this for your stay.

Room Tip: Choose a room near the pool
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2014

- My family and I went there on early Jan 2014. The day we arrived Cairns was so hot, the air con was so effective. Room was clean, I particularly liked the mirror light.
- The TV had many channels, language vary from English, Chinese, Japanese and Korean.
- Location is good, near the sea and the centre of Cairns. Since it is a very small town, all the hotels in there have good location.
- One thing that needs improvement is its pool door which has a glass on top of the metal door and it seems useless. It was too sharp and cut my parents finger. When you open the pool door, be careful.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atherton, Australia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 January 2014

As a local I have enjoyed staying here on numerous occasions. I enjoy the $100 special offer.
The $100 room was not available until March so I upgraded. This was annoying.
I was told when I arrived that I could have $100 of drinks at the bar but if I wanted to eat hat would take all of my credit up. I was unavailable for dinner so had to pay$100 for two breakfasts. I felt ripped off by this.
Breakfast was average. "International Roast instant" for morning coffee is not good enough especially when paying $100.
I bought two coffees for $9 as a result. There was a long black hair in the cup. Gross!!!
Pool is disgusting. Debris and Bandaids at the bottom.
Upgraded room lacked finesse it was ok but a bit dirty (hair in bath, scratched on tiled floor scuzz on shampoo bottles in bathroom.
I left feeling ripped off. Will not return. Wording on promotion needs clarification.

6989274

Room Tip: Clarify your promotion before you stay. See what other specials are on offer in town.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jarvisnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cairns hotels

Southport, Australia
Level Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 11 January 2014

Just checked out after my second stay here. I was on the breakfast deal this time, was upgraded to the tower room as I was last time. very grateful. Breakfast totally adequate. air con worked. The young lad that printed my boarding pass just delightful. He was doing the night shift at reception. Girls in breakfast room great. Very walkable to town. I will be back.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank naej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Hotel Cairns

Property: The Hotel Cairns
Address: Cnr Florence & Abbott Sts, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#24 Luxury Hotel in Cairns
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Hotel Cairns 4*
Number of rooms: 92
Official Description (provided by the hotel):
The Hotel Cairns, with its impeccably private and tropical ambience, is a 4 star resort hotel superbly positioned in the central business district of Cairns, one block from the famous Esplanade. Its architectural profile and exterior facade is one of the most beautiful examples of Queenslander heritage style, and is a popular talking point among many of the hotel’s visitors and guests. The hotel has undergone a complete remodeling and refurbishment to emerge as the classic accommodation of choice in Tropical North Queensland. Privately owned and operated by an Australian family, the Bakers, The Hotel Cairns is popular with international and domestic visitors and locals from the Cairns hinterland who appreciate quality and attention to detail. Set back from the street and well shaded by tropical trees and plants, The Hotel Cairns features a tour booking desk, a sparkling blue outdoor pool and spa, a modern, state of the art cardio gymnasium, a choice of function rooms, an onsite car park and a welcoming indoor/outdoor restaurant, The Plantation Bar & Grill. The Hotel Cairns is conveniently located just 10 minutes drive from the Airport, and an easy 5 minutes walking distance to shops and eateries in Cairns’ CBD. ... more   less 
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Also Known As:
Hotel Cairns

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