What a hovel. Even though the staff were very willing to help us the so-called two-bedroom unit was filthy so we asked for a cleaner room. Not much better, dirty, torn, faded upholstery on the cane couch and chairs, two dirty coffee cups, 3 mis-matched glasses, mis-matched plates, dirty toaster, dirty beds which we had to ask for clean sheets, dirty undies found under the bed. This for four people. Shower had to be cleaned as best it could, flushed toilet and it sounded like a fire alarm. No tea, coffee or washing up liquid. Hard to believe really isn't it, but it's all true. Sheets were stained and grey as were the towels.Pillows were stained, dirty and smelly.No internet which was advertised. We walked out after contacting the booking agent who sent someone round to check it out, and whooppee we got a full refund. Stay well away.
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- Also Known As:
- Koala Beach Hotel Cairns