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“Perfect Accommodation for an Amazing Holiday!”
5 of 5 bubbles Review of Getaway On Grafton

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Getaway On Grafton
Ranked #16 of 85 Speciality Lodging in Cairns
Certificate of Excellence
Newcastle, Australia
Level Contributor
5 reviews
“Perfect Accommodation for an Amazing Holiday!”
Reviewed 16 September 2013

Can not fault a thing about the Getaway!
We stayed in a townhouse, which was extremely well equiped. Great location, 5 minute walk to Muddy's, 20mins to the Lagoon and close to shops.
Staff were extremely friendly and helpful.
Pool was great, refreshing and relaxing!!
Will definately be staying here again should we be lucky enough to ever return to Cairns!!

Room Tip: Request a room furtherst away from the backpackers. I had seen reviews about noise, but we were at t...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shannon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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302 reviews from our community

Traveller rating
    168
    96
    30
    6
    2
See reviews for
178
36
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5
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Orroroo
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 September 2013

thank you for an enjoyable stay. Linda organized all of our tours, it was great. Very friendly couple that helped us out if we had questions and showed us the best places to visit. I recommend getaway on Grafton to everyone that is deciding to stay in Cairns.

Room Tip: They were all good rooms.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2013

It is difficult to fault any part of our experience here. The position is good, the accommodation is good and so was the support from staff. The office was very helpful when we had an issue with a tour operator, although the tour had not been booked via Getaway. I would definitely stay here again if I was lucky enough to find myself back in this part of the world.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Changeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Australia
2 reviews
Reviewed 15 August 2013

As a family of 5 - 2 adults, kids 12, 10, 8, we thoroughly enjoyed our stay at Getaway. Rooms are immaculate, spacious, comfortable and we all felt like it was a touch of luxury which made our holiday extra special. Convenient and central location in Cairns. Service provided by Kevin and Linda was outstanding - very friendly, helpful and full of ideas of the best things to do, and they go out of their way to help you and make you feel welcome and relaxed. Would absolutely recommend them and hope to return one day soon!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jodie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevlinco, Manager at Getaway On Grafton, responded to this review, 16 August 2013
Thank you! It was a lovely visit from you and your family, your children are a credit to you both!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mackay, Queensland, Australia
1 review
Reviewed 11 August 2013

On our recent visit to Cairns as a group of 5 adults..... we booked a 2 bedroom & 2 bathroom Townhouse for 4 days (after going through reviews on number of similar accommodation options) . Truly it is great value for money.... spacious & clean rooms, great location, nice pool area, secure car park and you can always rely on Kevin's totally Free expert advice on local attractions & other tour packages (seriously he is really good at it). Overall we had a great time in Cairns & will definitely like to stay at Getaway On Grafton in future as well.

Room Tip: If travelling with kids try to get a room on first floor..... as there are no Lifts.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Aman2711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moonambel
2 reviews
Reviewed 11 August 2013

We (2 Adults & 2 Kids 13 & 10) booked a 2 bed 2 bath deluxe unit for 7 days and got the surprise of a lifetime on arrival when we were lucky enough to receive a free upgrade to a townhouse! Absolutely lovely managers, extremely friendly and helpful. The room was so luxurious it made our holiday. It was walking distance to shopping, Muddys playground, the lagoon and esplanade. Great secure parking, puts you at ease with the hire car safely tucked away. The pool is beautiful and makes you really feel like you're living a rock star lifestyle. The BBQ area has utensils for you to use, it even has sauce!! The managers Kevin and Linda have really thought about how to make a holiday really enjoyable and memorable. Great job guys!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Heather D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 August 2013

My wife and I and our two young children stayed for a total of nine nights in late July/early August 2013. While the apartment was certainly spacious enough and the service was excellent, we were given an apartment on the third floor and without a lift, this meant we were lugging two young children up two flights of stairs on numerous occasions each day, which became rather tiresome. Also, while the pool looked lovely and inviting, it was absolutely freezing, even the spa wasn't heated. This meant the kids had very little interest in swimming in the pool and when you are holidaying in Cairns, swimming with the kids should be one of the highlights. One last criticism was that there was often noise from the accommodation next door and various noises from the plumbing that impacted a couple of times on the kid's sleeping. Overall, the apartment was reasonably priced and as previously mentioned, the service could not be faulted. I think next time we stay in Cairns though, we might spend a bit extra on accommodation more suited for a stay with young children.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevlinco, Front Office Manager at Getaway On Grafton, responded to this review, 16 August 2013
Thank you for your kind comments, Getaway is a small group of apartments with no lift (we have mentioned this plenty of times throughout our advertising), For those of you reading this review, thought I would let you know how the levels are, Most of our Deluxe apartments are on the First level, with most of the Townhouses are on the second level, the Superiors vary from first level to second level. The Townhouses also have stairs internally, taking you to the bedrooms, each with private bathrooms.

1 Ground Level (2 x Deluxe only)
2 First Level - 1 set of stairs of about 13 steps
3 Second Level - another set of stairs of about 13 steps

The pool is not solar heated and the spa runs off the pool water.. (not many hot tubs in the tropics) The water through the depths of winter will get down to about 22-24 deg.. so not quite freezing!, to make up for this our days are generally around 26-28 deg. The water temp from Nov to Mar will be in the high 20s and on occasion in Feb it has bee as warm as the coral sea of around 30 deg.. glide in temp.

You were unfortunate about the plumbing noise, it took a few days for the plumber to resolve the knocking..but as attended to as soon as Kevin knew. (he was quite frustrated with it too!)

Thanks again for feedback it often helps us to resolve issues or myths.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Getaway On Grafton

Property: Getaway On Grafton
Address: 157 - 159 Grafton St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free Parking Kitchenette Spa Swimming Pool
Hotel Style:
Ranked #16 of 85 Speciality Lodging in Cairns
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Getaway On Grafton 4*
Number of rooms: 20
Official Description (provided by the hotel):
A perfect location, just one block from the city, Getaway on Grafton is close to the Esplanade and within minutes walking distance of the city attractions. This superior holiday complex of 1 & 2 bedroom fully self-contained apartments features open-plan living. There is a fully appointed kitchen in each apartment, which includes a dishwasher and microwave. Getaway On Grafton is focused around resort style pool and spa, with a distinctly tropical theme. Enjoy the warm breezes from the private balcony of the apartment. ... more   less 
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