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“Good value for money”
Review of Reef Palms

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Reef Palms
Ranked #3 of 64 Hotels in Cairns
Certificate of Excellence
albany, WA
Level 5 Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Good value for money”
Reviewed 15 June 2011

We stayed at this hotel for two nights over a weekend. We arrived late on Saturday night, armed with our instructions on where to find the key. Not a problem, the key was where they said we would find it and we could let ourselves into our unit. The unit was one L shaped room with an adequate kitchen (if you intended to cook, which we didn't) a small lounge area and the queens sized bed. The bathroom had a corner bath which we had to climb into for the shower, which would have been a problem for those with a lesser degree of mobility, but wasn't a problem for us. The room was lovely and quiet and good for a short stay like ours. We didn't spend much time there so didn't make use of the facilities at the hotel such as the pool.
The breakfast was included in the price and described as a light breakfast. However we had a choice of a cooked breakfast or continental which was a nice surprise. The cooked breakfast was not large in portion size, but quite adequate and tasted good.
It was the price that attracted us to this hotel, and we were happy with the end result.

  • Stayed May 2011, travelled as a couple
    • Value
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Helpful?
4 Thank mumofsix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
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English first
Central Coast NSW
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 October 2010

We recently stayed at the Reef Palms for five nights. The atmosphere was very calm and relaxed, and all the staff we encountered were incredibly friendly and helpful.
The hotel itself is a short walk (20-30minutes) from the center of Cairns, along possibly the lovliest waterfront in Australia.
The rooms were clean and comfortable, and contained everything we needed for our self-catered stay.
The pool and BBQ area was delightful, and well maintained. Very relaxing part of the complex.
The high point of our stay was definately the staff. Every staff member we encountered was friendly and helpful, and really made us feel at home. We recieved lots of great local information, that helped make our stay really remarkable.
No down points to report. We had a problem with our airconditioning unit,which was dealt with within about ten minutes of reporting the issue.
Overall, a really great experience. Enjoyed our stay immensley

  • Stayed October 2010, travelled with friends
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Helpful?
1 Thank Coastie79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2010

Very Clean spacious and quiet appartments in a quiet location .
Staff are extremely friendly and helpful . Very keen and patient for you to get the most out of your stay as regard to Trips and excursions
All in all a great base for a great stay in a great Place.

  • Stayed September 2010, travelled solo
    • Value
    • Location
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Helpful?
1 Thank MarcusFWellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 August 2010

We arrived on a very late flight and the management made efficient arrangements for our key pickup.
The staff were friendly and efficient. The room was clean and very well laid out.
We had a nice outdoor balcony sheltered by palms. The pool and seperate sheltered barbecque area were really nice.
Its location is close to the boardway walk by the sea. The walk into Cairns is flat and pleasant but takes at least 20 minutes. The airport is about 10 minutes drive away. For those without a car the motel had excellent booking facilities for trips etc with pickup and drop off.
We would certainly return there. We considered it very good value.

  • Stayed June 2010, travelled as a couple
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Helpful?
2 Thank mench1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milano
1 review
Reviewed 22 April 2010

A family owned nice, quiet and confortable motel for families in the north of Cairns. The rooms are clean and confortable with a kitchenette. The staff and owners are very friendly and helpful. Wireless internet is fast but you have to pay for it.
Located 2km from the Cairns center, you can reach the bars, shop and restaurants with a 30 minutes walk on the esplanade or a very short taxi ride.

  • Stayed April 2010, travelled solo
    • Value
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Helpful?
Thank Eclisse99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua, NZ
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2010

Price and location are decent for Cairns but is it worth it? Dishes were dirty on arrival. Carpet was old, worn and dirty and was not vacuumed during our stay. Though management offered some help, ants were an ongoing problem. Housekeeping was poor at keeping bathroom supplies stocked.
Carla the manager (or owner?) backed out on a verbal financial agreement on a booked tour costing us an unexpected extra $66.
The bed was comfortable and the room was quiet.
Overall, I wish I had spent more and stayed in a nicer place.

  • Stayed March 2010, travelled as a couple
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Helpful?
1 Thank Tramper_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Reef Palms, responded to this review, 27 June 2012
As the new owners of Reef Palms, it was with regret that we read your review. Your stay at Reef Palms was less than satisfactory. Since taking over in September 2011, we have upgraded Reef Palms considerably and hope that, if you are in Cairns sometime in the future, you would consider staying with us and perhaps providing feedback to us on our newely refurbished rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
2 reviews
Reviewed 20 December 2009

We are currently staying at the Reef Palms in Cairns and just can't make ourselves leave. After booking for only 2 nights we are still here 5 days later. The staff are great with the best recommendations for tours. Rooms large and very clean, with the best beds and the pool is perfect after a day out in the heat. It will be hard to leave tomorrow but we will definitely be back, loved every minute of it.

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank seeaustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Reef Palms

Property: Reef Palms
Address: 41-47 Digger St | corner McKenzie Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Cairns
#4 Romantic Hotel in Cairns
#7 Family Hotel in Cairns
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns

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