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“Perfect!”
5 of 5 bubbles Review of Reef Palms

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Reef Palms
Ranked #3 of 64 Hotels in Cairns
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect!”
Reviewed 17 September 2012

We stayed here for 3 nights in the spa room, at the end of our trip (wish we had stayed the rest of the time as well!) Perfect hosts (Sharon & David) that were very welcoming and full of recommendations on what to do etc.... We booked our day on the Reef through them and we were dropped off and picked up at the marina - no hassle!
While being a bit of a walk out of the city centre (approx 15mins along the Esplanade), we escaped the people and car noise and were surrounded by birds and the odd fruit bat! :) There's a free shuttle bus to the centre of town and the times are listed on a board at reception. We also took the free shuttle to the airport on the day we left (wishing we weren't leaving).
There's a book of restaurant menus that you can ring and order dinner from - delivered to your room. We didn't take advantage of this, but it was great to see!
We would definitely stay there again if in Cairns, so thank you for making our holiday a great one!

Room Tip: We stayed in the spa room - great space and nice and quiet!
See more room tips
  • Stayed September 2012, travelled as a couple
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Helpful?
Thank Crunch03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon H, Owner at Reef Palms, responded to this review, 18 September 2012
Thank you, David and I are always thrilled when our guests have had a great time. There is so much to see and do in and around Cairns that you are right - three days is not enough! We hope that you can return in the future and that you will again choose to stay with us.
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554 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Spanish first
  • Swedish first
  • Any
English first
Rome, Italy
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 September 2012

We stayed at Reef Palms for two night during our Australia tour.
The place is not particularly cool or fancy and the furntiure has a 90's look, but the rooms are wide, clean and have all facilities and services!
The personnel at the reception is very friendly, and they are more than willing to help you organizare your stay in Cairns.
The location is not very close to the the center (it's a 30 minutes walk), but the walk on the beach to Cairns downtown is beautiful.
The hotel is also close to the airport and other Cairns attractions (such at the botanic gardens)

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank andreabartoccini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon H, Owner at Reef Palms, responded to this review, 18 September 2012
Thank you for taking the time to write a review. Cairns is lovely at the moment, the weather is not too hot and the walk into town is lovely. There is also a bus stop just around the corner from the motel and buses go into the city every 15 minutes, a good alternative to walking when you are tired. Our free guest shuttle goes into the city for our guests three times during the day as well.
I hope the rest of your holiday in Australia went to plan.
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2 reviews
Reviewed 8 September 2012 via mobile

We've spent a few nights here now, bed is SO comfy! The room we have is facing the park, so other than the crazy birds, has been fairly quiet. The owners are very friendly and helpful! They organized one of our tours and even dropped us off and picked us up! We've been very happy with our stay and as it was a honeymoon, they even gave us complimentary champagne and chocolates!

  • Stayed September 2012
    • Value
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Helpful?
Thank Butternut12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon H, Owner at Reef Palms, responded to this review, 9 September 2012
It is always a pleasure to have Honeymoon couples stay with us and the chocolates and champagne is just a small acknowlegement from us of the celebration of this very happy occasion. David and I are happy you enjoyed your stay with us, we wish you all the best for your future together.
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Singleton, Australia
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 August 2012

We spent 2 nights here in a spa apartment and found it great value for money. It was clean and gave just that little extra space that would make it ideal for a longer stay.
David and Sharon were very helpful and nothing was too much trouble. Sharon even managed to get us out to the Kuranda Sky train without our needing to take a taxi. David took us down to the night markets and they also take guests down to the pier for early departing boats to the reef, or out to the airport. You can get breakfast there or else prepare it in your apartment and it is quite close to a variety of other dining choices.

  • Stayed August 2012, travelled as a couple
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Helpful?
1 Thank morewindOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon H, Owner at Reef Palms, responded to this review, 23 August 2012
It was my pleasure to help you book you tour and Dave and I are pleased you enjoyed your short stay with us. Hopefully, if you are able to come again, you will have more time to spend taking in the sights of the area. Take care.
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Cleveland, England
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 August 2012

Stayed here for a few days on a long round-the-world trip which had really taken it out of us, we were very happy to be greeted by the two very friendly owners of Reef Palms who were most helpful with information about the local area and things to do. Rooms were clean and bright and would be ideal for longer stays. The pool area was beautiful and had a BBQ area for guests to use at will. Not totally central location but the hotel offers a shuttle service which is very handy, if not you can get the bus or a 2-3 minute taxi. Will be sure to stay here again when we return to the amazing place that is Cairns - hopefully longer next time!

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
Thank Shoegal1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon H, Owner at Reef Palms, responded to this review, 23 August 2012
Thank you very much for your comments, David and I are so pleased that you enjoyed staying with us and more importantly, that you loved our gorgeous region. Hopefully, when you come back you will be able to continue your journey to see the many places of interest that you may have missed this time and we would love to welcome you back to Reef Palms again. We hope you are enjoying your holiday.
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Somerset, UK
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 August 2012

We were very pleased with our stay here - generous room, well-stocked cupboards, new towels each day, staff and owners extremely helpful and willing to advise. There were beach towels for the little swimming pool - really refreshing at 8.30 am! This end of Digger street is nice and quiet - it is a drive to centre but very easy, also handy for airport. One of the best hotels we used during a 3 week period of touring and it had a full bed for extra member of family sharing - very important as he is 6ft3!

  • Stayed August 2012, travelled with family
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Helpful?
Thank vemcintyre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon H, Owner at Reef Palms, responded to this review, 21 August 2012
Thank you for staying with us for your recent holiday, it is a long way to come from the other side of the world and we are very pleased that you enjoyed your stay with us. The annual Cairns Festival was last weekend with many guests able to enjoy the street parades and entertainment on the weekend. David and I hope that you have wonderful memories of your stay in Tropical North Queensland. Take care.
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Melbourne, Australia
1 review
Reviewed 13 August 2012

We just returned to cold Melbourne after an 8 night stay at Reef Palms. We were very happy with both the accommodation and hospitality of the owners. Our towels were replaced daily as well as the rubbish being cleared away. Sharon was more than happy to book all our tours and they even dropped us off and picked us up from the marina when we booked our reef tour. Our unit was neat and tidy and we had everything we needed. We hired a car and there were always onsite car parks available to park in. We thoroughly enjoyed our stay at Reef Palms and would happily recommend it. Thank you :)

  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
Thank Tracey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon H, Owner at Reef Palms, responded to this review, 21 August 2012
David and I are very happy that you enjoyed your stay with us. Although a little rainy today, we are still in shorts and teeshirts so I guess our winter is much better here than in Melbourne. We both hope that you will come again and enjoy the wonderful weather Tropical North Queensland offers guests.
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Additional Information about Reef Palms

Property: Reef Palms
Address: 41-47 Digger St | corner McKenzie Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Cairns
#5 Best Value Hotel in Cairns
#7 Family Hotel in Cairns
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns

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