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“Fantastic location in top quality apartment”

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Coconut Grove Apartments
Certificate of Excellence
Reviewed 26 May 2009

Our family of four (2 boys, 5 and 3) stayed in a Terrace apartment for 8 nights. The location was fantastic, only 100m to the beach and 200m - 400m to all the cafes, shops, restaurants, etc. of Macrossan Street. Even though Port Douglas operates 2 bus services between the main street and all the major resorts / apartments, I was really happy that we chose to stay on Macrossan Street itself. It was very easy to go out and grab a coffee, some prawns, something from the supermarket, etc.

The apartments are massive. There is a secure foyer / entry that is great for leaving scooters, beach gear, etc. and all the sand at the front door. All rooms are "full" size, the kitchen is kitted out with quality appliances and cupboards are fully stocked with everything you need for dining in (and a BBQ outside). The ice maker with the fridge got a work out after each walk or beach trip! The living area includes a large plasma TV, PayTV, and DVD player. The main bedroom also has a TV. The bathroom has a stand alone bathtub / spa and I really liked the way the shower area is designed, great for washing the kids! (see photos) The outside area is about the same size as the entire interior of the apartment. It could do with a bit more foliage to brighten it up, but otherwise perfect.

Service was excellent. We had a minor problem with the surround sound system and TV, it was fixed the same day. Reception were always friendly and nice to the kids, and knew us by name. They were very helpful at the front desk, allowing me to use their office computer and printer to do a web check in for out departing flight.

The apartments were very clean. We opted for the daily service, which wasn't really required in hindsight. It is quite a bit more expensive. They did a reasonably good job most days, sometimes doing more than what was required, e.g., stacking the dishwasher and turning it on, unstacking it, etc. but sometimes didn't do everything that you'd expect, e.g., vacuuming didn't always seem to be done, or was patchy at best. You are provided with plenty of towels for both the apartment and beach, and the toiletries are excellent (L'Occitane).

The price was high, compared to most other places, but then the quality was the best. I would opt out of the daily service next time. We were originally looking at going to Fiji, but after comparing the accommodation that you get here, plus what you have access to in a town versus a resort (top quality seafood, reasonable prices for all food and beverages, larger choice), easier and cheaper flights, it was pretty good value overall.

I'd definitely stay at Coconut Grove again!

  • Stayed: May 2009, travelled with family
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Thank Unwind_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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456 - 462 of 469 reviews

Reviewed 17 May 2009

We recently stayed in a 3 bedroom penthouse apartment for six days in early May. From the beginning to the end of our vacation, we felt like we were living the life of luxury. The apartments are beautiful, linens lovely, and the master bathroom is truly divine. The kitchen is very well stocked and every time we went to look for something, it was just magically there (corkscrew, scissors, garbage bags, etc.) Having our private pool and jacuzzi along with BBQ are on the roof top meant we could dine and enjoy the views of Port Douglas from the privacy of our own apartment. Although we did have a couple of days of rain, it just did not matter when you woke up to enjoy coffee on the covered terrace and watch the sun rise and the mountains and the ocean. The staff were friendly and helpful and the resort is kept in immaculate shape. If you want pure heaven, peace and tranquility - then Coconut Grove is the place for you.

  • Stayed: May 2009, travelled with friends
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1  Thank CanadaAustralia33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2009

This place is amazing. I stayed there with my bridesmaids before my wedding in a terrace apartment. The interior of the apartments is outstanding. Beautiful linen and appliances and gorgeous L'occitane toiletries. The staff were fantastic! The views were amazing, especially if you get a penthouse apartment... Wow! For the rest of our honeymoon, on a well known exclusive island in the whitsundays... my husband and I kept thinking about the gorgeous coconut grove. If you love modern, brand new accommodation then go here. We will definitely go back.. we cant wait!

  • Stayed: April 2009, travelled with friends
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1  Thank AaronVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2009

When you walk into the apartment you really get the WOW factor. The layout and inclusions are first quality from the glassware, utensils and the little things that make you feel at home. Why eat out? We didn't. The private pool and spa was fantastic. The cost is kept down by making your own bed and keeping the apartment clean which we didn't mind. The position at the edge of town was just what we were after and we can't wait to go back.

  • Stayed: March 2009, travelled as a couple
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1  Thank LillianSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2009

We live in Port Douglas and chose to have two nights here after our wedding. All of our guests stayed as well. The service, the very friendly staff everything was perfect. Nothing was too much trouble for any of the staff. A beautiful place to stay with private rooftop poools and spa's, probably the best accommodation I have stayed in Australia ans there has been a few! We will prbably go back every year for our anniversary.

Just fantastic! What are you waiting for.........................

  • Stayed: March 2009, travelled as a couple
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Thank ParadisePortDouglas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2009

We just stayed at the magnificent new Coconut Grove with our two kids and it was just fantastic. We had a terrace apartment which was just perfect for us. We could watch the kids in our own private pool from our apartment. The BBQ was my husbands dream come true, he even had his own beer fridge underneath. The apartments are beautifully decorated and very well equiped and the location is unbeatable - very close to the beach and opposite two great restaurants. The staff couldn't do enought to ensure our stay was perfect in every way and were very friendly. We are definately coming back.

  • Stayed: February 2009, travelled with family
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2  Thank norman2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2009

Just spent five days at the Coconut Grove Apartments. The complex opened in August 2008 so each apartment feels new. Everything you need is catered for - inside there are new Miele appliances in the kitchen and laundry, whirlpool bath tub, DVD/CD player and cable TV; outside there is a fully equppied BBQ and entertaining area. Our apartment had its own pool and jacuzzi - the penthouse apartments offer this with extra privacy being on the top floor [level 4] above the apartment [you need to climb up 2 flights of steps] whereas for the terrace apartments the pool is on the same level but being on level 2 is overlooked by the other apartments. There is also a communal 20 metre lap pool with whirlpool on level 2.

The complex sits in the main street in Port Douglas and is a short stroll to the shops and restaurants and being at the beach end is about 200 metres to the beach. There is no restaurant in the complex but this is no problem as the complex is convenient to large numbers of eating places in the main street and of course there is the option of dining in or using the apartment's BBQ . At the time of our visit the shops facing street level in the complex were still being fitted out. In terms of servicing you can opt for a daily service at an extra charge. Reception opens basically regular business hours only. Staff were extremely helpful and friendly and although as "regulars" to Port Douglas we had little need for their help in terms of holiday advice we felt that they would do anything to help make our stay pleasant. In summary if you are looking for an upmarket apartment in Port Douglas you should seriously consider this complex.

  • Stayed: January 2009, travelled as a couple
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4  Thank SydneyGyoza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coconut Grove Apartments

Address: 56 Macrossan St, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Amenities:
Free Parking Kitchenette Room Service Swimming Pool
Hotel Style:
Ranked #3 of 56 Speciality Lodging in Port Douglas
Price Range: £198 - £458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Coconut Grove Apartments 5*
Number of rooms: 100
Official Description (provided by the hotel):
A heavenly retreat awaits at Coconut Grove, tropical north Queensland’s newest and most luxurious Port Douglas accommodation.Situated just 140m from magnificent Four-Mile Beach, divine views of rainforest, mountains and blue seas can be enjoyed in absolute privacy from a choice of 33 glamorous holiday apartments. Fully contained and complete with their own outdoor entertaining terraces which extend seamlessly from sophisticated living areas, our Terrace Pool, Balcony and Penthouses are so self-contained, you will never want to leave. ... more   less 
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Also Known As:
Coconut Grove Apartments Hotel Port Douglas

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