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“wonderful break in a wonderful place.”

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Coconut Grove Apartments
Certificate of Excellence
Canberra, Australia
1 review
“wonderful break in a wonderful place.”
Reviewed 28 June 2010

very nicely appointed apartment, roomy and elegant. location perfect for shopping and dining, suited us as we did not want to drive. Staff made our stay hassle free, nothing was an inconvenience. Sophisticated and stressless, how a holiday break should be, Coconut grove lived up to expectation and did not disappoint, great location,great staff and great break. Thank you!

  • Stayed June 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank glak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
44 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 May 2010

My husband and I had a no kids holiday in March, Our 3rd visit to Port and CG is by far the best accomodation there....... possibly the best we have stayed in. The Penthouse Pool and spa rooms are divine, peaceful yet so close the main street for dinning and shoppping. The rooms have everything you could wish for, everything was clean and fresh and we were welcomed to a lovely platter in the fride of gourmet goodies. All good in our eyes we would go back in a flash:)

  • Stayed March 2010, travelled as a couple
    • Value
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Helpful?
Thank MayRae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wien
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 April 2010

My partner and I visited Port Douglas this March 2010 for 7 nights and stayed at Coconut Grove. Right from the start upon arrival we were completely impressed by the appartment complex, the great service of the receiption desk and the overall impression.

Our penthouse was even ready two hours prior to the scheduled arrival and a delicious cheese and paté platter was waiting for us in the fridge. However, we did not even have time to eat immediately as we were wondering around for about 30 minutes and admiring the enormously large and beautiful penthouse appartment and the roof-top terrace with our own private barbeque, whirlpool and little pool. We hev been to a lot of luxurious resorts so far but we had never been impressed so much - it's absolutely beautiful and spacious! The appartment is fully equipped with everything you need, including a great whirlpool in the bathroom as well.

Additionally, the reception ladies were a great support for leisure time activities, recommending perfect trips to the Great Barrier Reef and nice restaurants around the apartment.

Next time we visit Port douglas we will definitely come back to Coconut Grove - it's worth every cent of money even though it is expensive! 100% satisfying & recommendable!!!

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank huibuh666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 April 2010

When we arrived early at the Coconut Grove, our room was not ready but they were happy to proceed with all the check in and we returned in one hours time. We were shown to our room and our first impressions was i want an apartment like this. It was stunning, we were then welcomed with a huge platter of cheeses and fruits and crackers, not small a huge plate.
It was very big, roomy, plasma TV and pool and spa were amazing especially with the views up stairs and privacy.

The only disapointment with our room was some sort of flea biting our legs as we sit and watched TV. As we had already bites from the Daintree we noticed our bites on our legs had increased and it was from the Penthouse.

We did report this to management and they said it was Sand Flys ... MMM not sure about that but anyhow they were to look in to it.
That was the only one disapointment!!

For the price of this Penthouse you would not get this in any other state.

This is in the main street of Port Douglas shops and resturants, no need for a car!!

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank SamnRad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney Australia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 April 2010

We moved to the Coconut Grove apartments because the Sea Temple could not find a room for us that wasn't full of mold. All of us are asthmatics, so the one night at the Sea Temple was pure torment. We moved to Coconut Grove on our 2nd day in Port Douglas - no mold!!!

Coconut Grove is located at the 4 Mile Beach end of Macrossan Street, the latter being the main street in Port Douglas. It is brand new 5 to 6 star apartment accommodation. Some of the rooms have ther own plunge pool AND jacuzzi, but we are more swimmers than plungers, so we knew that we'd make more use of the building's pool and the nearby beach than a plunge pool.

But if you have small children that you want to keep an eye on, or are in a group of 2 to 3 couples and will hang out in the plunge pool and/or jacuzzi, these rooms are a great option.

The spacious, airy and bright apartments are all 3 bedrooms, but if you opt to use only 1 or 2, the management simply locks the rooms that you don't use. There is a large anteroom to the apartments, perfect for sandy or dirty shoes and beach gear. The master bedroom has an enormous walk in closet; and the ensuite has a shower (excellent showerhead, by the way), large, oval stand-alone spa bath and double sinks. The main bathroom has a shower, double sinks and the washer and dryer.

The attention to detail here extends to the high quality appliances - all Miele; Westinghouse double fridge and lovely cutlery and crockery/dishes and plates; and Panasonic televisions: large, flat-screen in the lounge room and smaller one in the master bedroom. They could improve on the quality of the pots and pans, but this is being nitpicky and spoiled by the high quality of everything else.

Even the enormous barbeque outside has an long bench/countertop, its own sink and small fridge. The outdoor furniture is as lovely as the interior furniture.

Best of all, the building is structurally sound so it is dead quiet at nighttime and the location - away from the bars, restaurants and shops, contributes to the silence at night. However, the commecial district starts just literally a block away. The beach is at the other end of the road, about 1 minute walking distance from Coconut Grove.

There is no concierge but Sharyn, in the front office, is always eager to assist with bookings for anything. She is wonderful.

Parking is free downstairs and there is even a secure parking area for Coconut Grove guests, since the free parking is also for the few retail shops in the building complex.

We would definitely come back to Coconut Grove.

  • Stayed April 2010, travelled with family
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Helpful?
Thank yankinoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 April 2010

Coconut Grove is located right on the main street in Port Douglas so no need to wait on bus transfers like the majority of other resorts in the town. 4 adults stayed in a 3 bedroom apartment - master bedroom very roomy with walk-in wardrobes and ensuite with spa bath. Second double room with ensuite lacked space for suitcases, so we used the spare third bedroom (twin room) to leave our luggage. Six adults would be a squash - perhaps ok for 4 adults and 2 kids. Nice kitchen -all modern appliances and flash flat screen tv. Couches in sitting room could be improved - not overly comfortable. All in all a great apartment - nice touch of a welcoming cheese plate was also well received. Main gripe with the resort is the lack of customer service. Main person working there did not know how to speak to people - no friendly mannerism - when we were checking out she didn't even ask how our stay was! Very odd for such a glamorous apartment complex. Perhaps they don't see that as part of the experience given it is not really a resort style place (more serviced apartments) however for the price you would expect a better level of hospitality from staff. (Note a younger person who we dealt with on one occasion was great)/

  • Stayed March 2010, travelled with family
    • Value
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Helpful?
Thank deirdreSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northland
1 review
Reviewed 22 March 2010

I have been to Port Douglas a few times and this trip we decided to stay at the new resort Coconut Grove. We had seen it being built on one of our previous trips so I checked out the website when we were planning our next trip to Port Douglas.We stayed in a balcony apartment for 10 nights.Cleanliness is at the top of my list and Coconut Grove got my approval - very nice.
The bed was very comfortable and I really enjoyed the spa bath in our ensuite. Not to mention the huge walk in wardrobe.
My husband made good use of the lap pool every morning and the sun loungers around the pool area was a great spot for me to read my book. We traeted ourselves to dinner out a few nights which was very easy as we could walk to all the good restaurants. On the nights we stayed in we cooked in the apartment, the kitchen was very clean and well equiped. We also enjoyed the odd barbecue out by the pool. We found the staff at Coconut Grove to be very friendly, helpful and nothing was a problem. We really enjoyed our trip and would definetly stay at Coconut Grove again.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank NorthlandShirley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coconut Grove Apartments

Property: Coconut Grove Apartments
Address: 56 Macrossan St, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Amenities:
Free Parking Kitchenette Room Service Swimming Pool
Hotel Style:
Ranked #3 of 55 Speciality Lodging in Port Douglas
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Coconut Grove Apartments 5*
Number of rooms: 100
Official Description (provided by the hotel):
A heavenly retreat awaits at Coconut Grove, tropical north Queensland’s newest and most luxurious Port Douglas accommodation.Situated just 140m from magnificent Four-Mile Beach, divine views of rainforest, mountains and blue seas can be enjoyed in absolute privacy from a choice of 33 glamorous holiday apartments. Fully contained and complete with their own outdoor entertaining terraces which extend seamlessly from sophisticated living areas, our Terrace Pool, Balcony and Penthouses are so self-contained, you will never want to leave. ... more   less 
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Also Known As:
Coconut Grove Apartments Hotel Port Douglas

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