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“Rude and disappointing”

Bucci Italian Restaurant
Ranked #35 of 116 Restaurants in Port Douglas
Price range: US$8 - US$29
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Romantic, Groups, Special Occasion Dining, Kids, Local cuisine, Child-friendly
Dining options: Lunch, After-hours, Dinner, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Bucci Italian Restaurant has been a favorite with locals and tourists alike for modern urban Italian, since 2009. Established by Spencer Patrick, Bucci delivers Italian buzz to the heart of Macrossan Street. Open for lunch and dinner 7 days per week, Bucci is family friendly affordable and delicious.
Melbourne, Australia
Level Contributor
3 reviews
3 restaurant reviews
“Rude and disappointing”
2 of 5 bubbles Reviewed 25 November 2013

First visit to Buccini, the Male host was rude and I'm Italian and wouldn't go back no people skills we were made to feel uncomfortable when we asked about a dish and just told 'well its an Italian restaurant"???? My order of arrancini arrived before our entree so he took it back reluctantly and served it again after our entree but it was dry and hard by then... I just lost the mood for dinner by then such a disappointment.. hes obviously made too much money by now . Definitely no recommendation for service or manners ...

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 07CEO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,088 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
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  • Any
English first
Sydney, Australia
Level Contributor
40 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Beautiful Italian Food”
5 of 5 bubbles Reviewed 18 November 2013

Although in Port Douglas, you are generally in the mood for seafood, this place makes for a nice change. The pasta is beautiful, we went back here twice during our stay. Everything was perfect.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank barrell_07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Not the best value.”
3 of 5 bubbles Reviewed 18 November 2013

Great food. Very expensive for the portion of food we got.

Wait staff quite attentive but not friendly.

Nearby venues provide better quality good and service for a similar price.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Worldtraveler1591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Delicious Modern Italian”
4 of 5 bubbles Reviewed 17 November 2013 via mobile

Don't come here if you are looking for ordinary garlic and tomato soaked dishes found in many Italian restaurants.
The modern Italian menu ensures you will return to further explore the most delicious items that you could not possibly fit in on your first visit. The service is great with eager and friendly but not obnoxious staff moving about the floor ensuring all diners are enjoying their experience for the evening. We'll be back, as I'm sure so many others return too!

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Debbie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Food tasty service & management poor”
4 of 5 bubbles Reviewed 15 November 2013 via mobile

This was my second trip visit to this restaurant, food is very nice however this time service was appalling. Staff were scattered, they all seemed a bit lost and that was even before it got busy. Some staff standing around that could have been helping. Our son who's 2.5 got his meal way before us and in fact people that came after us got served their mains before us. After over 30min I asked how long it was going to be, the waitress looked over only to find our meals were sitting on counter waiting to be brought out. Mums lasagne was amazing in taste but like warm. Kids meal of veal scaloppine came as a veal steak, not something I would have orderd had I have known, as not a toddler type of dish. Good quality though and soft meat.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Lollybear75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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