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“Great short stay, close to everyrhing, friendly service”
Review of Port Douglas Motel

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Port Douglas Motel
Ranked #2 of 42 Hotels in Port Douglas
Reviewed 22 April 2014 via mobile

We stayed two days at the Port Douglas Motel. It is priced right, offers a fantastic location and the rooms are clean and comfortable.

When we first arrived we were greeted by Lyllian and Bernie, two hosts that could not do enough for you. They ensured we were well informed of our options while in Port Douglas.

Our first night it was rainning, Lyllian ensured we had an umbrella on our way out for dinner. It was a real personal touch.

The rooms have been recently refurbished to an excellent standard. All modern amenities are available and there is free wifi. The bed was comfortable and the room had both air conditioning and a ceiling fan.

Overall we were glad we stayed and will definitely choose to stay there again.

Stayed: April 2014, travelled as a couple
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerniePDM, Owner at Port Douglas Motel, responded to this reviewResponded 22 April 2014

Thank you for your review. We are pleased you had a great stay with us and hope that you travel safely on the rest of your journey. We hope to see you both again in Port.

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Reviewed 20 April 2014 via mobile

My husband and I came up to stay in Port for one night as we are locals in Kewarra Beach. We have stayed in numerous accommodation places in Port and this is great place for a short stay. The accommodation is bright and breezy and Lillian really makes you welcome. Thank you. Will be back very soon!

  • Stayed: April 2014
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Thank Keesha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerniePDM, Owner at Port Douglas Motel, responded to this reviewResponded 22 April 2014

We are pleased you chose to stay with us! Thank you for your review. We look forward to welcoming you both back very soon.

Thanks again,

Lillian

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Reviewed 20 April 2014

My husband and I just recently celebrated our 20th wedding anniversary and could not think of a better motel, our fav to return to, the Port Douglas Motel. Accompanied by our friends, their first visit and certainly not their last also, was all that we expected and more......Lilian, John and son Bernie made us all feel so welcome and at home, the motel had been recently refurbished to our surprise and a job well done, lovely and bright colours and touches throughout, the rooms are so comfortable and well set up, loooove the shower, so big and so easy to access. Another bonus is to be able to park right outside your room and also the kitchen/ bbq set up around the pool area.
We stayed an extra night, having so much fun and love the fact that you can park your car and walk everywhere, with lovely tips of restaurants and things to do from our wonderful hosts.
Cheers !! Nelly and Lindsay....Vanessa and Dougal (Mohammed Dali ) LOL

Room Tip: Would highly recommend a room downstairs particularly if you have lots of luggage and/or children so...
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  • Stayed: March 2014, travelled as a couple
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Thank 4mission
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerniePDM, Owner at Port Douglas Motel, responded to this reviewResponded 22 April 2014

Thank you for your wonderful review. You four were great fun! We look forward to welcoming your better half back tomorrow!

See you soon,

Lillian

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Reviewed 19 April 2014

My daughter picked this motel for its location and it was spot on. A short 4 minute walk to 4 mile beach and the same distance in the other direction to the main street in Port Douglas. Recently taken over by new owners trying hard to lift the old image, and they're doing well. The beds are really comfortable and we chose two rooms with an adjoining door. Lillian and Bernie were very helpful and friendly. The little kitchen was a bonus for a motel room but I would have liked breakfast provided as it is a motel.

Room Tip: Chose the highest number rooms away from Davidson Street which may be noisier.
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  • Stayed: April 2014, travelled with family
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Thank darknell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerniePDM, Owner at Port Douglas Motel, responded to this reviewResponded 22 April 2014

Thank you for your time in providing a review. We greatly appreciate all feedback.

Our website does not advertise the provision of breakfast for guests. However, we do provide kitchenettes (which include kettles, toasters, microwave, fridge and utensils) for those guests that want to prepare their own breakfast. There is also a convenience store only two minutes away.

Whether a guest stays in room 1 ( closest to Davidson St) or room 11 (at the rear of the building near Owen St where you stayed) we have no issues with noise. All rooms run perpendicular to Davidson St and furthermore the building is constructed of core-filled Besser Block. We have never ever had a guest complain of road noise.

We look forward to seeing you next time you visit Port Douglas.

Regards,

Bernie

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Reviewed 18 April 2014

Treated with total utter rudeness. Arriving back from a function in port douglas I waited for my key I was approached and spoken to by a member of the night staff and accused accused and insulted in front of my child...not a good rating from me, which
is a pity because on arrival I would rated
it a 4. Now i rate it
-3.

  • Stayed: April 2014
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Thank flodani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerniePDM, Front Office Manager at Port Douglas Motel, responded to this reviewResponded 22 April 2014

We have considered your unfavourable review. Our Motel is for the comfort and pleasure of all guests. At 11.45 p.m. (15 minutes before midnight) management requested your husband to keep the noise down. Sitting on the step outside your room you informed me you had been to a party and was waiting for your room key to be returned to you as it had been left in a car. I offered to provide a duplicate key to you. You refused the offer. I was neither rude nor insulting. We pride ourselves on our customer service. The feedback from other guests is positive.

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Reviewed 16 April 2014

We stayed at Port Douglas Motel for 2 nights. The room was updated, very clean and very comfortable plus it was quiet. The staff treated us like part of their family, were most helpful with various things to do and see in the area. The location was close to main street and we walked to the beach. A very good choice for a very reasonable price.

  • Stayed: February 2014, travelled as a couple
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1  Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerniePDM, Manager at Port Douglas Motel, responded to this reviewResponded 21 April 2014

We greatly appreciate your kind review. Being so close to everything Port Douglas has to offer is a real plus for our guests and the comfortable surroundings make for a pleasant stay. We hope to see you when you next visit .
Bernie

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Reviewed 9 April 2014

Myself and my Mum stayed here for one night in Port Douglas. The location is amazing, about 1 minute walk from the main strip, the staff are really friendly and the room was lovely, bright and clean with a great shower. I definitely would highly recommend.

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Trudi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BerniePDM, Manager at Port Douglas Motel, responded to this reviewResponded 21 April 2014

Thank you for your review. We are glad you had a great stay with us. Being the closest motel to Macrossan Street certainly has advantages for our guests. No need for a bus or a hire car!

Bernie

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Additional Information about Port Douglas Motel

Address: 9 Davidson St | Just 50 metre from Macrossan Street, Port Douglas, Queensland 4877, Australia
Phone Number:
Region: Australia > Queensland > Port Douglas
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 42 Hotels in Port Douglas
Price Range: £58 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Port Douglas Motel 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Port Douglas Motel is perfectly located 2 minutes to the beach and only 200 metres to shops,restaurants and bars!The motel has recently been refurbished and upgraded to a quality 4 star with everything new! We have facilities including a fully equipped guest kitchen/BBQ in the pool area and a guest laundry! We even have car hire onsite and book all your tours and trips.Although a motel we offer more than just a motel.Our facilities are excellent for long or short stay with a safe in each room!Our rooms are clean,comfortable with new ensuite, new pillow topped beds, great pillows,Plasma TV,DVD,Free movie choice,daily towel change and mid stay service for 7 days plus and use of free beach towels.We offer a great tour booking service,can arrange your transfers to and from the airport and onsite car rentals.Your stay is important to us. As owner operators,we ask Try Us We Care! ... more   less 
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