We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Did not live up to our expectation like other balloon rides around Oz”

Hot Air Balloon Port Douglas
Ranked #43 of 80 Tours in Port Douglas
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Take off on a romantic hot air balloon ride, every day, west of Port Douglas and the Great Barrier Reef, hot air balloons take off into the wide open blue skies. There's something about floating in the still morning sky in a hot-air balloon that brings out the romantic in all of us. It could be the absolute silence; it could be the feeling that you're as free as a bird.
Reviewed 30 May 2011

We were met by our driver in Port Douglas at 405, alongwith one other couple. The next hour was quite disturbing as our driver sped like a maniac in the dark to the meeting point. We wondered why we had a drive the speed of a bullet (and nearly hit a kangaroo) to get there in such a rush, as other busloads of tourists arrived after us. Once we were there, we were told that we had to watch the balloon take off and follow the balloon to the next stop while others took the first ride. So, we then jumped back into the van and went for another hellish ride in the dark to find the landing of the balloon. Go figure? Just as the sunrise was breaking, we saw the balloon come into view. Our ride in the balloon was peaceful like most balloon rides. But the scenery was boring. We did a loop and not much travel distance, so that we were back to our starting point in just over 25 minutes. We didnt travel far and see much diversity - apart from some gardens, farms, school yards and a river. We were also sold a breakfast when purchasing the tickets and were told they would not be providing one, so a refund was provided. We didnt understand why we had to wait for +3 hours and why the driver had to drive at hellish speeds to enjoy a very short peaceful balloon ride. Improvements to this trip and itinery would be greatly appreciated. Save your money and go elsewhere.

4  Thank Juju008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stainless202, Owner at Hot Air Balloon Port Douglas, responded to this reviewResponded 2 October 2013

Hi Juju, I'm personally very sorry that you didn't enjoy your flight with us as we endeavour at all times to operate to a very high level of safety and satisfaction of all our guests, and also to address any complaints that are directly brought to our attention as quickly as possible ideally on the same day as travel.
If you would like to fly with us again either in Cairns or with our for operation on the beautiful Gold Coast to get a different perspective please contact me directly as the owner, and I will ensure that everything is taken care of smoothly and enjoyably for you. Best wishes, Andrew Steel, Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (84)
Traveller rating
Traveller type
Time of year
Language
All reviews
"atherton tablelands"
in 6 reviews
"felt totally safe"
in 2 reviews
"bus driver"
in 3 reviews
"bucket list"
in 5 reviews
"amazing experience"
in 4 reviews
"these guys"
in 2 reviews
"pilot"
in 24 reviews
"uplifting"
in 3 reviews
"adventure"
in 6 reviews
"breakfast"
in 6 reviews
"dean"
in 2 reviews
Filter

72 - 76 of 84 reviews

Reviewed 21 April 2011

We did this on Boxing Day and it was just the thing to do. Great pilot who took us over some fantastic scenary and even closed in to see the Kanagroos. My partner who until we went on this trip was afraid of heights has been the biggest advocate of hot air balloning since. We will do it again - thanks team for a great event.

Thank ausfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2011

never thought we would get up extra early on our holiday but this was the exception and so glad we did. bob our driver was so lovely and our pilot ben must have the best job going, he was so happy to fly us, it just made for such a wonderful morning. i wasnt expecting to see kangaroos and there were so many of them but i think the sunrise was the best part of the day. afterwards instead of going back to our apartment we went to the temple resort and had a massive breakfast and shouted ourselves a bottle of champagne, very spoilt but it was just great. definitely the only morning we did get up early though.

Thank injj27uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2011

We both enjoyed a lot at Hot Air balloon flight. It was amazing adventures experience, one we know we will never have again in our lives, which is something uncommon so very glad to do this on our port douglas vacation.

Thank Ithaca_NewYorkRhlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 1 January 2011

Balloon with Hot Air was great! A top notch company with excellent service that provided an outstanding experience! The breakfast afterwards was delicious and the pilot was incredibly friendly and answered every question we had.

The hot air ballooning itself was even more amazing. I can't put it in words, you just have to try it!

1  Thank Jgoal55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hot Air Balloon Port Douglas also viewed

Port Douglas, Queensland
Port Douglas, Queensland
 
Port Douglas, Queensland
 

Been to Hot Air Balloon Port Douglas? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing