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“Top Service, top location and a great holiday...”
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Excellent
53 reviews
Living Room
Kitchen
Living
Port Douglas on Macrossan - Asian Contemporary Apartment
Private Balcony
Living
Kitchen
Bedroom
Port Douglas on Macrossan - Asian Contemporary Apartment
Aerial view of Port Douglas
Flagstaff Hill lookout
Four Mile Beach - 90 steps away from your accommodation
Sugar Wharf
Sugar Wharf, Dicksons Inlet
Fishing off Sugar Wharf
Day trippers returning from Great Barrier Reef
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 2
Port Douglas, Queensland

Reviews from our community

Excellent - based on 53 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Graeme H
Greater Melbourne, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Top Service, top location and a great holiday venue”
Reviewed 25 May 2016 for a stay in May 2016
1
person found this review helpful

A huge thank you to Lisa & Phil for your attention to detail making our first journey to Port Douglas amazing. Firstly your pre-sale service was not just informative but you ensured we knew what to expect when we arrived. Next you followed up with travel details to assist our safe arrival via bus and car. The Apartment was not only well appointed it was spotlessly clean, bright with a great location so close to the beach and the shops making easy access to both.
You also ensured, by a personal meeting, that we had settled in and then followed up with a text to remind us of some of the highlights that were happening over our time of stay. We highly recommend your apartment and of course your personal service. Again our thanks.
Lyn & Graeme Hardiman

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: We had nothing to complain about
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 May 2016
PERFECT 5⭐️ GUESTS ! Thank you Graeme & Lyn for trusting Lisa & myself with your accommodation @ port Douglas on Macrossan.
Your communication pre arrival & during made our job so easy to help your stay with us
It was an absolute pleasure meeting you both & seeing guests enjoying themselves & appreciating the apartment & its location makes our job the best.
The apartment was left on checkout as if you hadn't been there & the personal call from Lyn to say how much she enjoyed her first stay with us & touring the Port Douglas area was appreciated .
Lisa & myself truely hope you stay in contact & return soon for a wine together.
Tropical cheers
PHIL & Lisa
Owners Direct
1 & 2 bedroom self contained apartments.
Town Locations.
Port Douglas on Macrossan .
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alasdair...
Guildford, United Kingdom
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“All your home comforts in an ideal location.”
Reviewed 11 April 2016 for a stay in March 2016
1
person found this review helpful

The apartment was very comfortable with all the amenities you would want for a short or long stay in Port Douglas. An added bonus was the complimentary laundry within the block which meant that you didn't need to take two weeks worth of clothes with you. Also handy was the underground parking which meant that your car was not baking when you needed it.

The location, at the quiet end of Macrossan Street, is ideal being only less than a ten minute walk from the bars and restaurants at the other end. It was also a two minute walk from Four-Mile Beach, close enough to walk to in your bare feet.

Phil, the owner, was very helpful, prior to our arrival, answering any queries we would have.

We would certainly hope to stay in one of Phil's apartments for our next stay in Port Douglas.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Apr 2016
Alastair thank you so much for your kind review when you have only just left days ago for your long trip back home to the uk.
You both respected the apartment and we couldn't be more pleased the apartment you chose suited all your needs for the 2 weeks you stayed with the central location to everything you both needed.
Your communication throughout the booking even from so far away made your arrival so easy and we wish you both all the best and hope to have you back again soon knowing you have close family connections to the area.
Great to meet you both during your stay and chat.
Tropical Regards
PHIL & Lisa
Port Douglas Apartments on Macrossan
1 & 2 Bedroom self contained Apartments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
darcy564
Melbourne, Australia
2 reviews
“Lovely Apartment in a Wonderful Location”
Reviewed 22 February 2016 for a stay in February 2016

Our stay at the apartment was a lovely experience of which we would definitely like to return. The apartment itself was very clean and tidy, had all amenities and more, including a great air conditioner and ceiling fans, plus a large balcony.
The location was a moments walk to the shops & restaurants, and less than 2 minutes to the beach.
The owner Phil was very accommodating & made sure we had a relaxing and wonderful time!

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Feb 2016
Thank you Darcy, you were perfect guests that respected the apartment & left the stay very clean & tidy on checkout & leaving gifts in the fridge was nice of you both :0)
Pleased you found all the amenities to suit your needs including the tours you did to see our region with the weather being perfect during your stay with us.
Thank you for being perfect guests and great communicaters at all times, l would highly recommend you both to any future stays anywhere.
Tropical cheers
Phil & Lisa
1 & 2 Bedroom self contained
Town centre.
Port Douglas on Macrossan
Apartments
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carole K
London
Level 2 Contributor
6 reviews
“Great location, good amenities and great hosts.”
Reviewed 22 February 2016 for a stay in February 2016

Central location to restaurants and shops. Lovely apartment with most amenities. Must needs wifi.
Great hosts available anytime to help with info and to make sure all ok.
Would book again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location and hosts.
Liked least: No wifi
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Feb 2016
Thank you Carol & Mike for your review and you were both fabulous guests and pleased you enjoyed the apartment & its central location.
Wifi is available at the front desk if required as a service shared by owners.
Thank you for leaving the apartment clean & tidy like it was your own home.
We wish you all the best & hope to have you return from the uk soon.
Cheers PHIL & Lisa
Port Douglas on Macrossan
1&2 bedroom self contained apartments.
Town location.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
patrickec...
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Magnificent”
Reviewed 7 January 2016 for a stay in January 2016
1
person found this review helpful

Fantastic spacious and clean apartment on the main street, 3 minutes walk to the 4mile beach, exceptionally helpful and friendly owner.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Fantastic energy of this apartment
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Jan 2016
Thank you both for your review on you're recent stay in one of our apartments.
You both were just the nicest guests to have the pleasure of meeting.
Your communication throughout the booking was perfect which helps a comfortable arrival for all.
The apartment was respected & tidy on check out which is appreciated.
Your appreciation gift was lovely & shows the great people you are.
I'm so pleased you enjoyed all the tours you did to see our fantastic area including the reef..
We look forward to having you again, hopefully soon.
Tropical Cheers Phil & Lisa.
Owner Direct.
1 & 2 Bedroom self contained apartments.
Town locations.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fritz4777
Brisbane, Australia
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“excellent location & apartment”
Reviewed 5 January 2016 for a stay in December 2015
1
person found this review helpful

Great location in town, nice, spacious and clean apartment with everything we needed. Support from Phil was excellent. Great value for money. We will be back!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jan 2016
Thank you so much for your review and positive comments on our apartments & service, it goes both ways and having perfect guests with great communication as you we're helps all.
Thank you for respecting the apartment and leaving it so neat and tidy on checkout and would love to have you both again.
We wish you all the best for 2016 and until next time.
Tropical Regards
Phil
Owner Direct
1&2 self contained bedroom apartments in town location.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ingmac201...
Greater Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great location, comfortable facilities, hospitable hosts.”
Reviewed 14 November 2015 for a stay in October 2015
1
person found this review helpful

Located close to the beach at one end of Macrossan Street, with quality restaurants, cafes and shops outside the door. An easy stroll to all that Port Douglas has to offer, this apartment is ideally positioned. The 2nd floor location took in the view to the hill from the lounge and balcony, and made the most of the breezes providing an ideal area for relaxed wining and dining. The apartment was well set up, nicely furnished and provided a comfortable home away from home. The hosts were very generous with their time and willing to assist in any way they could. It was a comfort to know that they were close by and accessible should the need arise, making for a truly relaxed and stress free holiday.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Nov 2015
Thank you Ingrid & John so much for an open review of your fortnight with us & that the apartment was everything needed during your stay with us.
Your communication was fantastic & you left the apartment neat and tidy on checkout.
Loved catching up with you both over a bite to eat during your stay.
You both were the perfect guests and look forward to seeing you again.
We appreciate you trusting us in your stay.
Tropical Regards
Phil & Lisa
Self contained -1&2 Bedroom Apartments.
Town & Beach central.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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