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“Perfect!”
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Excellent
53 reviews
Living Room
Kitchen
Living
Port Douglas on Macrossan - Asian Contemporary Apartment
Private Balcony
Living
Kitchen
Bedroom
Port Douglas on Macrossan - Asian Contemporary Apartment
Aerial view of Port Douglas
Flagstaff Hill lookout
Four Mile Beach - 90 steps away from your accommodation
Sugar Wharf
Sugar Wharf, Dicksons Inlet
Fishing off Sugar Wharf
Day trippers returning from Great Barrier Reef
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 2
Port Douglas, Queensland

Reviews from our community

Excellent - based on 53 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
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Any
English first
HappyTrav...
Ho Chi Minh City, Vietnam
Level 2 Contributor
8 reviews
“Perfect!”
Reviewed 1 January 2017 for a stay in December 2016

The apartment was just as pictured. The towels are fluffy. The owners are truly hospitable. There's a fully functional kitchen and a grocery store close by for occasional breaks from heavy restaurant foods. Perfectly situated near stores, eateriers, activities and the beach.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Jan 2017
Thank JoAnn , we couldn't be more pleased as owners that you have enjoyed your stay with us and the weather held off for your dream trip on the reef.
You were both perfect guests and with excellent communication at all times. Including keeping the apartment neat & tidy on checkout.
Thank you for mentioning that the apartments suited your needs and its location to everything you needed.
We wish you all the best for 2017 & bringing your hubby back to explore our region..
Thank you for trusting us with your stay ✍
Tropical Cheers
Owners Direct:
*Port Douglas Apartments on Macrossan st
*Port Douglas on Macrossan
Town location.
1&2 Self- Contained apartments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richard L
1 review
“Our 5th stay BRILLIANT AGAIN”
Reviewed 19 June 2016 for a stay in June 2016

Thank you again Phil and Lisa. this is our 5th time staying with you and wouldn't stay anywhere else Port Douglas.
Lisa your service as always was the best and communication was perfect again.
The apartment was as usual clean and we felt so at home and relaxed the minute we walked in. I can see why you have both won so many service and apartment awards and in our opinion you certainly deserve them. We will continue to book and look forward to our stay with you in either the Asian or Nautical apartments you have each year. booking direct with you guys being the owners gives my wife and l the security of knowing what to expect on arrival and that we will be looked after by you with no unwanted surprises.
looking forward to seeing you both later in the year.
Kindest Regards.
Richard.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Knowing we would be looked after from the moment we arrived.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Jun 2016
Thank you Ric for your great review and we were so pleased to have you both again. The Asian and Nautical apartments that you have stayed in both now are designed for guests like yourselves to feel at home whilst away & we're pleased you keep returning to us feeling at home.
Lisa & l thank you both again for respecting the apartment and always leaving it neat and tidy on checkout.
Glad Lisa could organise all the tours you both did whilst you were here.
Being owners of your stay is a great way to make sure we can look after you directly each time as you know.
Let's catch up for a meal on your next stay which I've noticed you have booked already You really do love Port Douglas ☀️
Stay safe and thanks again.
Cheers PHIL & Lisa
Owner Direct
Port Douglas on Macrossan.
Town centre.
1&2 bedroom self contained holiday stays.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Graeme H
Greater Melbourne, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Top Service, top location and a great holiday venue”
Reviewed 25 May 2016 for a stay in May 2016
1
person found this review helpful

A huge thank you to Lisa & Phil for your attention to detail making our first journey to Port Douglas amazing. Firstly your pre-sale service was not just informative but you ensured we knew what to expect when we arrived. Next you followed up with travel details to assist our safe arrival via bus and car. The Apartment was not only well appointed it was spotlessly clean, bright with a great location so close to the beach and the shops making easy access to both.
You also ensured, by a personal meeting, that we had settled in and then followed up with a text to remind us of some of the highlights that were happening over our time of stay. We highly recommend your apartment and of course your personal service. Again our thanks.
Lyn & Graeme Hardiman

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: We had nothing to complain about
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 May 2016
PERFECT 5⭐️ GUESTS ! Thank you Graeme & Lyn for trusting Lisa & myself with your accommodation @ port Douglas on Macrossan.
Your communication pre arrival & during made our job so easy to help your stay with us
It was an absolute pleasure meeting you both & seeing guests enjoying themselves & appreciating the apartment & its location makes our job the best.
The apartment was left on checkout as if you hadn't been there & the personal call from Lyn to say how much she enjoyed her first stay with us & touring the Port Douglas area was appreciated .
Lisa & myself truely hope you stay in contact & return soon for a wine together.
Tropical cheers
PHIL & Lisa
Owners Direct
1 & 2 bedroom self contained apartments.
Town Locations.
Port Douglas on Macrossan .
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alasdair...
Guildford, United Kingdom
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“All your home comforts in an ideal location.”
Reviewed 11 April 2016 for a stay in March 2016
1
person found this review helpful

The apartment was very comfortable with all the amenities you would want for a short or long stay in Port Douglas. An added bonus was the complimentary laundry within the block which meant that you didn't need to take two weeks worth of clothes with you. Also handy was the underground parking which meant that your car was not baking when you needed it.

The location, at the quiet end of Macrossan Street, is ideal being only less than a ten minute walk from the bars and restaurants at the other end. It was also a two minute walk from Four-Mile Beach, close enough to walk to in your bare feet.

Phil, the owner, was very helpful, prior to our arrival, answering any queries we would have.

We would certainly hope to stay in one of Phil's apartments for our next stay in Port Douglas.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Apr 2016
Alastair thank you so much for your kind review when you have only just left days ago for your long trip back home to the uk.
You both respected the apartment and we couldn't be more pleased the apartment you chose suited all your needs for the 2 weeks you stayed with the central location to everything you both needed.
Your communication throughout the booking even from so far away made your arrival so easy and we wish you both all the best and hope to have you back again soon knowing you have close family connections to the area.
Great to meet you both during your stay and chat.
Tropical Regards
PHIL & Lisa
Port Douglas Apartments on Macrossan
1 & 2 Bedroom self contained Apartments.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
darcy564
Melbourne, Australia
2 reviews
“Lovely Apartment in a Wonderful Location”
Reviewed 22 February 2016 for a stay in February 2016

Our stay at the apartment was a lovely experience of which we would definitely like to return. The apartment itself was very clean and tidy, had all amenities and more, including a great air conditioner and ceiling fans, plus a large balcony.
The location was a moments walk to the shops & restaurants, and less than 2 minutes to the beach.
The owner Phil was very accommodating & made sure we had a relaxing and wonderful time!

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Feb 2016
Thank you Darcy, you were perfect guests that respected the apartment & left the stay very clean & tidy on checkout & leaving gifts in the fridge was nice of you both :0)
Pleased you found all the amenities to suit your needs including the tours you did to see our region with the weather being perfect during your stay with us.
Thank you for being perfect guests and great communicaters at all times, l would highly recommend you both to any future stays anywhere.
Tropical cheers
Phil & Lisa
1 & 2 Bedroom self contained
Town centre.
Port Douglas on Macrossan
Apartments
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carole K
London
Level 2 Contributor
6 reviews
“Great location, good amenities and great hosts.”
Reviewed 22 February 2016 for a stay in February 2016

Central location to restaurants and shops. Lovely apartment with most amenities. Must needs wifi.
Great hosts available anytime to help with info and to make sure all ok.
Would book again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location and hosts.
Liked least: No wifi
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Feb 2016
Thank you Carol & Mike for your review and you were both fabulous guests and pleased you enjoyed the apartment & its central location.
Wifi is available at the front desk if required as a service shared by owners.
Thank you for leaving the apartment clean & tidy like it was your own home.
We wish you all the best & hope to have you return from the uk soon.
Cheers PHIL & Lisa
Port Douglas on Macrossan
1&2 bedroom self contained apartments.
Town location.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
patrickec...
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Magnificent”
Reviewed 7 January 2016 for a stay in January 2016
1
person found this review helpful

Fantastic spacious and clean apartment on the main street, 3 minutes walk to the 4mile beach, exceptionally helpful and friendly owner.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Fantastic energy of this apartment
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Jan 2016
Thank you both for your review on you're recent stay in one of our apartments.
You both were just the nicest guests to have the pleasure of meeting.
Your communication throughout the booking was perfect which helps a comfortable arrival for all.
The apartment was respected & tidy on check out which is appreciated.
Your appreciation gift was lovely & shows the great people you are.
I'm so pleased you enjoyed all the tours you did to see our fantastic area including the reef..
We look forward to having you again, hopefully soon.
Tropical Cheers Phil & Lisa.
Owner Direct.
1 & 2 Bedroom self contained apartments.
Town locations.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Adults2
Children0
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