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“Excellent Villas and Fabulous Dinner”

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Niramaya Villas and Spa
Wellington, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Villas and Fabulous Dinner”
Reviewed 1 January 2014

We - a family of four with two young adult children - stayed at Niramaya for 6 nights over Christmas 2013. The standard of accommodation was excellent with high quality fixtures and fittings throughout. It seems that the new management team have really attended to previous feedback and have installed free wifi and provided attentive service throughout our stay - with plenty of dishwasher tabs and washing powder and a very thorough service on day three.

The resort gardens are beautifully manicured and provide a real sanctuary of peace - although lots of wildlife noises! The garage attached to the villa was a welcome surprise. We had a three bedroom villa and all were of a good size with the Master bedroom being extra special. The air con worked well. The infinity plunge pool with waterfall feature was glorious and was much bigger than usual plunge pools. The indoor / outdoor flow of the villa worked well and there is a small garden area as well as an outdoor eating area. Lighting in the villa and garden was done very well and could be used to create a wonderful nighttime ambiance.

Dinner at the new Nasa restaurant was five star - my husband was particularly impressed citing our first meal there as being one of the best he has ever had. The service there was fabulous too - a special thanks to Hailey!

I was slightly apprehensive when booking Niramaya because of some of the previous trip advisor feedback, but I am delighted to report that our stay there was fantastic and that we would love to return someday. Driving around Port Douglas we checked out some of the other contenders for our Christmas stay and agreed that we had definitely made the right choice with Niramaya.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank DebboKW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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259 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 December 2013 via mobile

8 of us recently stayed at Villa 39. The villa is extremely spacious with two oversized master bedrooms and two other double rooms with en suites. The pool area is excellent with loungers, a day bed with shade and plenty of beach/pool towels were supplied. Two BBQs with plenty of seating for everyone made it perfect for our Christmas stay. Plenty of glasses, cutlery and kitchenware for us to cook in the villa over the 4 nights. Excellent sound system too for when we were laying round the pool. Debbie was a huge help even coming in on Christmas Day as we weren't too sure how to work the air con!! It was resolved quickly and we were cool again. Great location for beaches and activities, highly recommend the reef sprinter speedboat ride to the inner reef, we had perfect snorkelling conditions as well as perfect weather considering we were told it was the wet season. Cannot recommend this accommodation enough!! Would love to return again soon.

Stayed December 2013, travelled with friends
Helpful?
1 Thank Faye1571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 December 2013

My sister in law booked a two bed villa so we didn't know what to expect. When the staff member showed us around we felt truly blessed. The villa was beautiful in a Thai style giving privacy from neighbouring villas but also we had privacy from the in laws divided by a lovely outdoor water feature with water Lilly's and a resident frog and tadpoles! The plunge pool, lounge area and the way the main living area can be opened up with its large sliding doors was beautifully planned out. Not sure how much she paid but my sister in law did well! - the comunual pool is set in a lovely area to by the main reception. It was off season so was very peaceful. Can imagine the price shoots up in season but a truly stunning retreat

  • Stayed December 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JamieRyanH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, Australia
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 29 November 2013

Niramaya resort was perfect for my wife & three girls (9yo twins & 6yo). But easily accommodates 3 couples in queen size beds & 2 singles.
We stayed for 10 nights, had the most relaxing time, the apartment was sensational with all amenities double fridge, TV's in every room, both indoor & outdoor spa bath (kids loved this), its own private glass fenced pool (bigger than a lap pool), outdoor BBQ area, & a Balinese inspired feel to the apartment that was just brilliant after a busy year. Air Con in each room worked a treat, and made sleeping easy. Every morning was a delight to wake up to, fall into the pool & then enjoy breakfast in the outdoor area.
Room is not cleaned every day, but towels are changed, & rubbish collected every 2-3 days which was ample.
Port Douglas is approx 6min drive (so you'll probably need a hire car), restaurants were many & varied with Salsa & On the Inlet our best picks...and the toad racing at the Pub was a classic evening for the kids.
Habitat Zoo (Koala photo), Mosman Gorge (amazing to swim in the current downstream), Cape Tribulation all great day trips, but the highlight was the day on the Great Barrier reef with Quicksilver. Scuba diving (with all the girls) seeing 2 turtles & the amazing array of fish (plus the coral) was simply an awesome trip & lived up to its name in every respect.
BJP - Brighton Victoria

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Brad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billericay, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 November 2013

These villas certainly have the wow factor. They are large and spacious and finished to a high standard. Each villa is secluded from its neighbour by lots of plants and they are situated around a large lake surrounded by beautiful well maintained gardens. Each villa is privately owned and there is a management team who show the clients to their villas. I would certainly recommend a stay here if you are only going for a couple of nights however if you intend to say longer (we stayed 6 nights) I would suggest you try another villa complex/hotel. After 3 nights two girls arrived, they put 4 clean towels on the bed and pushed a broom across the middle of the floor. We did not receive a change of bed linen nor did they remove the used towels. By now the floors in all areas needed sweeping and mopping, the bins needed emptying, the bathroom needed a clean and the leaves/flowers that looked so beautiful on arrival were now dying and the water beginning to smell. Remember it is very hot and humid here.There was plenty of equipment at the villa, and yes I could have done my own housework but at $440 dollars a night I expected some level of housekeeping. (Even in a Mediterranean villa you have a linen change and bathrooms/floors cleaned at least once!). When we approached the front desk they said they would send the girls back the next day, but apparently they happened to call whilst we were out. When we went back to the front desk we were told it wasn't worth it now as we were leaving in a couple of days. We complained on checking out and was told that the Manager would contact us either by phone or e-mail, we have not heard from him. On speaking with a local shopkeeper we were informed that the on site restaurant managers were pulling out of the resort as they too were unimpressed with the lack of management care.

Stayed October 2013, travelled as a couple
Helpful?
2 Thank Jan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2013

We booked this resort after our first choice was unavailable and it turned out we were lucky. The accomodation is first class, spacious (approx 350 m2) well appointed and clean. The grounds are beautifully landscaped and it's really quiet and peaceful.
Ideally when staying here it's best to have a car. The resort is quite a way out of town and the alternative to a car is the shuttle service. However we found the shuttle (which is chargeable) to be infrequent and quite unreliable. Normally a situation like this would be enough to prevent me from booking again, however the overall experience was good enough for me to return if I visit Port Douglas in the future.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adrian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 November 2013

Stayed 3 nights in Port Douglas Niramaya 4 bedroom villa and although a fantastic place to stay was greatly disappointed in room quality and customer service. Air cons in both main bedrooms did not work at all, as well as one of the rooms had a fantastic looking spa bath that was not working either. For $1600 (locals rate) for the three nights i would of expecting everything in the villa to be functional as would anyone. Upon notifying staff of these issues we were told that Niramaya do not advertise spas on their website anymore due to costs involved in fixing them., as well as that someone will check our air cons during the day. I checked their website and it does mention spas in selected villas and obviously our villa had one so this was a lie. Someone did come check our air cons whilst we were out for the day but no notes or feedback was given on what was going on. Air cons were not fixed and was basically swept under the carpet so to speak. Overall was a good place to stay, the private pool was great but expected everything functional especially with the price we paid this dampened our experience. Would most likely go somewhere else now if we returned to Port Douglas.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Josh4507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Niramaya Villas and Spa

Property: Niramaya Villas and Spa
Address: 1 Bale Dr, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 55 Speciality Lodging in Port Douglas
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Niramaya Villas and Spa 5*
Number of rooms: 54
Official Description (provided by the hotel):
Niramaya Villas and Spa is a 5 star resort situated in Port Douglas Far North Queensland consists of 53 Villas of 1, 2,3,and 4 bedroom all with own plunge pools, outdoor dining with gas fired BBQs. Main suite has its own dressing room, bath, separate shower and outdoor shower. The villas are fully equipped with a full kitchen, laundry, and overlooking golf green or lake or rainforest. The are all in a private garden setting with own secure garage with electric gates. The is a full reception with 35 metre pool, tennis court, gym, spa, golf green. ... more   less 
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