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“3 night in Port Douglas”

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Martinique on Macrossan
Ranked #15 of 43 Hotels in Port Douglas
Certificate of Excellence
Barberton, Ohio
1 review
“3 night in Port Douglas”
Reviewed 11 February 2014

Aside from being great hosts of a very clean and efficient hotel Fred and Antonia helped me with tour reservations and great tips on places to eat and visit. Made it much easier on me to plan on the fly. Great relaxing 3 days, while packing in some good touristy stuff.

Room Tip: Had a 3rd floor room. It was excellent.
See more room tips
  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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604 reviews from our community

Traveller rating
    431
    136
    19
    9
    9
See reviews for
36
450
38
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Swedish first
  • Any
English first
Brooklyn, New York
1 review
Reviewed 3 February 2014

Fred and Antonia were beautiful hosts. They responded quickly to my emails regarding transportation and were incredibly helpful arranging any kind of activity in Port Douglas. The apartment was simple, clean and beautiful. And the grill! It was all about the outdoor grill. Wonderful to be able to cook up food and meet some of the other people staying there. The pool was lovely and the location of the hotel perfect. I loved being so close to both the beach and the marina, as well as the wonderful restaurants and bars on the main drag (Origin espresso! The best). We really had the trip of a lifetime.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Rachel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 31 January 2014 via mobile

We had a great 2 night stay at Martinique. The apartment was fantastic and exceeded our expectations - it was clean, spacious and had everything we needed. Fred and Antonia were brilliant - very friendly and helpful and happy to answer any of our questions and make recommendations. The location is perfect - right on the Main Street in port douglas, so overall we were very pleased we stayed here and will certainly recommend to anyone who is thinking of visiting.

Stayed January 2014, travelled with family
Helpful?
Thank Carley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 January 2014

Martinique made an error with our shuttle. We arrived at Cairns airport and to be told that the shuttle company had been given the wrong details for our time of arrival. When we arrived at Macrossan the owner said refused to apologize. Mistakes happen but the way it is handled makes all the difference. You should NEVER tell a CUSTOMER 'Look, I really cant apologise '.How unprofessional and rude!
The toilet had not been cleaned and the room was very dusty. We had to wet a cloth and wipe the dust off all the furniture!
Extra towels were required and when we called reception we were informed that the owners were away for the night and returning at 7 am the next day. It would have been courteous if they had informed their guests and made sure that they had everything they needed prior to their departure.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lil225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dutcheggs, Owner at Martinique on Macrossan, responded to this review, 31 January 2014
We were sorry to hear that you have taken this whoever made the mistake that badly. I remember very well when you checked in that I mentioned that each transfer is always confirmed with the time of arrival and flight no.You agreed with me that you had received the email I also explained that I copy and paste this to the transfer company. I than mentioned that it was not our fault and that I could not apologise for that. I thought at the time that this was fair enough howeve it didn't seem to be and I am happy to apologise for my remark. I am also a bit lost about the toilet because we always double check each apartment after the housekeepers have been there from all or reviews they are very clean. Unfortunately we were both called away in a sad emergency and were unable to get a relief on a very short notice. We were however still available on the phone and advised you where you could get the clean towels which were beach towels. That was the best we could do under these unfortunatel circumstances.
Sorry if this was not to your satisfaction but it was beyond our control.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California, United States
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 January 2014

Tropical paradise for solo traveler or couple who want quiet & peace in Port Douglas. Fred & Antonia are so helpful -made the visit even more special-very accommodating hosts-made you feel so at home. Stayed on third floor unit overlooking the pool-lovely room. If I return to PD I would most assuredly stay here again.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level 4 Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 January 2014 via mobile

We had a great short stay while in Port Douglas. Prior to arrival Antonia was extremely helpful in booking ground transportation to/from Cairns airport and also our trip to snorkel the Great Barrier Reef and visit the Daintree Rainforest. The location is great, 10 minute walk to the marina and within view of the beach. The rooms was clean and well appointed.

Stayed December 2013, travelled as a couple
Helpful?
Thank Eric L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wargrave, United Kingdom
Level 5 Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 12 January 2014

Martinique is in a great position on one end of Macrossan Street, the main street in Port Douglas, just a minute's walk to the fabulous 4 mile beach and less than 5 mins walk to the main shops and restaurants - no need to wait for a shuttle bus.
Our first floor corner room overlooked the pool and had a balcony and separate lounge and sleeping area with bathroom off. A mini kitchen area with hob, microwave fridge etc is provided for preparation of meals if you are so inclined!
Free wifi in room and cold filtered water and ice is made available in the reception area.
There is plenty of information at reception available about the area and activities/tours, and Fred and Antonia were very friendly and helpful.

If flying into Cairns I would recommend renting a car from the airport to drive to Port Douglas rather than booking transfers - gives more flexibility in visiting the area and returning to the airport ( we had transfers that collected at 3.15 am for a 7.30 flight!). There is plenty of covered parking in the basement.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank carolofberks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Martinique on Macrossan

Property: Martinique on Macrossan
Address: 66 Macrossan St | P.O. Box 633, Port Douglas, Queensland 4877, Australia
Phone Number:
Region: Australia > Queensland > Port Douglas
Amenities:
Beach Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Port Douglas
#7 Romantic Hotel in Port Douglas
#8 Top resorts Hotel in Port Douglas
#11 Luxury Hotel in Port Douglas
#17 Family Hotel in Port Douglas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Martinique on Macrossan 4*
Number of rooms: 19
Official Description (provided by the hotel):
Martinique - perfect for a romantic getaway in the heart of Port Douglas; yet quiet, relaxing and charismatic. Martinique on Macrossan boasts 19 one bedroom apartments, each with their own kitchenette, bathroom and private balcony. Offering accommodation from one night to ninety one nights, this French Caribbean style complex is perfect for those wanting to escape the masses, stroll the beach just metres away, enjoy a BBQ in the lovingly maintained courtyard, or simply want to relax by the delightful pool area. This resort is one of a kind in Port Douglas, quiet, centrally located, charming, accepts one night stays and is child free. If you want to enjoy the tranquility and relaxing nature of this village, you must stay at Martinique. ... more   less 
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Also Known As:
Martinique On Macrossan Hotel Port Douglas
Martinique On Macrossan Port Douglas

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