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“Tropical Paradise”
Review of Mantra PortSea

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Mantra PortSea
Ranked #22 of 43 Hotels in Port Douglas
Fethiye
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Tropical Paradise”
Reviewed 4 March 2014

Enjoyed this spacious and open hotel including breakfast. Room good with outdoor balcony. Staff very helpful. Pools were extremely lovely. Only lunchtime snacks available. You had to go out for evening meal.

Room Tip: All rooms good. No room service or restaurant
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Turgutalp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 30 March 2014
Dear Turgutalp,
Thank you for your review of the Mantra Portsea. Your positive comments about our staff and facilities were lovely to read and are very much appreciated.
We hope to welcome you back in the future for another great stay.
Kindest Regards
Kyla Sippel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (259)
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English first
Melbourne, Australia
1 review
Reviewed 3 March 2014

My boyfriend and I had our first holiday together in years and I have never felt so relaxed and at home in a hotel. The whole resort had a lovely European vibe, with a luxurious lagoon pool including a spa and pool bar. Moreover, we never ran out of things to do during the week that we stayed there as the resort hosts an array of activities such as tennis and pool, with friendly staff who are able and willing to cater for any of your needs. The rooms were clean and light filled with all facilities that you could ask for.

Room Tip: Rooms near the lap pool apartments are quieter and provide you with a sense of tranquility as they a...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 3 March 2014
Dear Laura L, Wow what a warming review. Thank you so much for taking the time to share your experience and we are so delighted that you chose Mantra Portsea for your long awaited holiday. We aim to ensure that our guests feel welcomed and definitely relaxed whilst staying with us. We hope that you and your boyfriend will return in the future for another wonderful stay. Please contact us should we be able to assist.
Kindest Regards
Kyla Sippel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geelong, Australia
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 March 2014 via mobile

My partner and I recently stayed at this hotel for a quick getaway. It has everything that you need including kitchenette which is quite handy as most restaurants in Port Douglas are quite expensive. The resort is walking distance from the main strip. The rooms were clean. We would stay here again.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank MelaineMorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 3 March 2014
Dear MelaineMorgan,
Thank you for taking the time to post a review of your stay. We were glad to see that you and your partner had an enjoyable getaway, and found the rooms and facilities to have everything you required. We look forward to welcoming you back in the future!
Kindest Regards
Kyla Sippel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 28 February 2014

A very good hotel near the sea och the city of Port Douglas whwer you don´t have to be afraid of krokodiles. Take a walk to fantastic restauranges i Port Douglas and a boat to the Reefs with wounderful fishes.
The hotel gives you possibilities to play tennis and swim in a nice waterarea with jacuzzi.
Clean and lovely rooms with balkonies to relax on and take a drink or a cup of tea.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank 475carinaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 3 March 2014
Dear 475carinaj,
Thank you for such a lovely review of the Mantra Portsea! We were very happy to see that you had a clean, comfortable stay and were able to take full advantage of everything our region has to offer! We hope to welcome you back on your next trip to Port Douglas as one of our valued return guests.
Kindest Regards
Kyla Sippel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Wales
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 February 2014 via mobile

We stayed for one night last minute at the hotel. The rooms
were okay, not great. The bedroom and bathroom did have quite a lot of insects in which I found very off putting I know it's wet season but I think the window had been left open in our room as we checked in at 11pm we just wanted to sleep so we didn't have a chance to use any facilities. Breakfast was good. No wifi however we did get to use the computer free of charge and the girl at reception was very polite and allowed us to use the phone there which we were grateful for. For the amount we paid I was expecting a little more comfort from the room so was a little disappointed. Also when we checked in as it was so late the man from reception made us write down our credit card details on a piece of paper as pre authorization which i understand is normal but then when we said we wanted to pay cash he said we would have to come down to reception at 7am in the morning to pay otherwise it would be taken from the card. As it was late we agreed and went up to the room . My partner then went down in the morning only to be told by the girl on reception that we didn't need to do that which was quite annoyed seeing as we got up early for it. However she did allow us to check out at 11am instead of ten. Gutted we couldn't use pool area as it did look really lovely.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 3 March 2014
Dear Emily S,
Thank you for taking the time to post your review, and for your comments on our facilities and staff. Please accept my apologies for any inconvenience or confusion caused during your afterhours check-in. Our lagoon pool is certainly one of the best features of our resort so it is a shame you weren’t with us longer to enjoy it. We welcome you back in the future to make use of the whole resort and relax in wonderful Port Douglas.
Kindest Regards
Kyla Sippel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 February 2014

We LOVE LOVE LOVE The Portsea! Had another fantastic stay here last week. Stayed 6 nights in a standard room.
Staff, yet again, were super friendly and very willing to help.
Continental breakfast was delicious - I highly recommend rustling yourself up a ham and cheese toastie.
We spent 4 full days by the lagoon pool. Absolutely amazing, relaxing time.
Can also recommend coming in February - Port Douglas itself was so peaceful.

Very much looking forward coming back for our third visit!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victoria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 3 March 2014
Dear Victoria Z
Thank you for posting such an amazing second review of the Mantra Portsea! We are delighted that we have been able to create another fantastic holiday experience for you. Your comments about our staff, breakfast and pool are lovely and most appreciated. You’re absolutely right – Feb is a great time to come to Port Douglas. While it is technically the ‘wet’ season here in FNQ, we’ve been lucky enough to have plenty of sunshine and with the kids back at school it is a very peaceful time to visit. We look forward to seeing you again in the future as one of our valued repeat guests.
Kindest Regards
Kyla Sippel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 February 2014 via mobile

My wife and I recently stayed at the Mantra Portsea for our 20th wedding anniversary. We were there for 3 nights, and loved it! We had a studio apartment on the bottom floor, which was right next to the lap pool. The room was a great size for us and was very comfortable.
The staff were very good, all the girls at the front were very nice and helpful. If they weren't at the front desk, a ring of the bell and they were straight out. We came across Katja the most, thank you for your help and cheerfulness :)
The resort itself is a bit of a maze, but we found it fun walking all around it and finding out we're it all went to. The lagoon pool was fantastic, such a great setup which starts around the main area, and ends up right near the tennis court. We played tennis on two evenings and had so much fun, the court is great. Right next to it is the breakfast room which we were lucky enough to use for free as it was part of our package. They served a continental breakfast. We liked what was there, certainly nothing to complain about, a good start to the day!
The resort is only 15 minutes walk to the shops, not a problem at all. Across the road was a bottle shop, and a Chinese restaurant which made the best special fried rice we've ever had. We had takeaway and ate in our room, but eating in next time is on the to do list.
If there was something that bothered me a little, was that after we checked out, we could leave our bags in a locked room opposite the main desk. This was because we had a few hours to go off to town before our shuttle bus came. I would of felt more comfortable leaving them with the girls behind the front desk.
Overall, our stay was just great, we didn't want to leave. We will be back someday without doubt.
Thank you Portsea, great memories!

Stayed February 2014, travelled as a couple
Helpful?
1 Thank GaryLF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 3 March 2014
Dear GaryLF,
Firstly, congratulations on your 20th Wedding Anniversary, what a wonderful milestone in your lives…What a great photo you’ve attached and such a great review – thank you! It is a real delight to read all your terrific comments about our staff, resort facilities and surroundings. The Mantra Portsea is definitely in a prime spot, with the beach, marina and town centre all within walking distance. We are so thrilled that you chose to spend your anniversary with us, and that we were able to provide you with wonderful memories. We can’t wait to have you return for another fantastic stay!
Kindest Regards
Kyla Sippel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra PortSea

Property: Mantra PortSea
Address: 76 Davidson St, Port Douglas, Queensland 4877, Australia (Formerly BreakFree Portsea Resort)
Region: Australia > Queensland > Port Douglas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
#7 Spa Hotel in Port Douglas
#12 Top resorts Hotel in Port Douglas
#17 Luxury Hotel in Port Douglas
#23 Romantic Hotel in Port Douglas
#26 Family Hotel in Port Douglas
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mantra PortSea 4*
Number of rooms: 145
Official Description (provided by the hotel):
Nestled amongst North Queensland's tropical rainforests, Mantra PortSea is a short walk to golden beaches and Port Douglas main tourist strip, Macrossan Street which offers an abundance of restaurants, shops, bars and clubs. At Mantra PortSea there are almost too many relaxation choices, there are three swimming pools with the large central lagoon featuring a swim-up pool bar with water slide, spas and waterfalls surrounded by magnificent Golden Canes and vivid Haliconias. For activity-seekers there is a fully-equipped gymnasium and tennis court. The PortSea Massage & Beauty Day Spa offers plenty of opportunity for pampering and relaxation with a full range of massage and beauty treatments. Guest services include baby sitting services, a guest laundry, undercover car parking, an internet room, arrival and departure lounge plus our booking services can organise tour bookings to the reef, rainforest and other local attractions. Situated between the seascape of Four Mile Beach and Port Douglas Village, the property offers hotel rooms, and one and two bedroom suites or two bedroom apartments. All hotel rooms, studios and apartments feature air-conditioning, ceiling fans, flat screen TV, DVD player, movies on demand, mini-bar on request and tea and coffee making facilities. One and two bedroom studios and two bedroom apartments boast the added convenience of kitchenette facilities and the comfort of a two person spa bath and private balcony. From your courtyard or balcony the sights and sounds of the tropical north will provide a carefree holiday environment for the whole family. Tropical North Queensland is famous for the reef, rainforest and numerous adventure activities that can be undertaken. Four Mile Beach (just one minute's walk from the resort) is a unique stretch of beach that looks out over the Coral Sea. All tours can be booked by the reception tour desk. Holidaymakers looking for cosmopolitan sophistication set against the backdrop of the Coral Sea should look no further than Mantra PortSea. Important information: Sunday 11 June 2017 - Cairns Airport IRONMAN Asia-Pacific Championship Cairns – will involve changed traffic conditions. The Captain Cook Highway between the Cairns Airport and Port Douglas will be closed from 5.30am until 5.30pm due to the annual Cairns Airport Ironman Asia Pacific Championship. For more information visit cairnsadventurefestival. ... more   less 
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Also Known As:
Mantra Portsea Port Douglas
Mantra Portsea Resort Port Douglas

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