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“Porters Review” 4 of 5 bubbles
Review of Mantra PortSea

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Mantra PortSea
Ranked #23 of 44 Hotels in Port Douglas
Cardwell, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Porters Review”
4 of 5 bubbles Reviewed 7 April 2014

Friendly staff. Helpful hint - Grab rails in the showers would be good for elderly people. Good position. Quiet location. Close to the beach. Breakfast was good. Rooms were excellent.
Close enough to the main part of town - there are some excellent restaurants in Port Douglas - well worth the visit.

Room Tip: Room with a balcony so you can enjoy the Qld weather.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lee19462014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 14 April 2014
Dear lee19462014 , thank you very much for your wonderful review of Mantra Portsea. We are glad that you had a great holiday experience and wish to welcome you back in the future.

Kindest Regards
Kyla Sippel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,255 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (253)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
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English first
Dalby, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 March 2014

This place is beautiful!! The rooms are very clean, fans, A/C, beds are comfy, bathrooms were spotless, and the hot showers hit the spot after a long day sitting in the pool at the bar, or sitting in the pool at night with relaxing mood lighting. The BBQ area is a relaxing spot to sit and easy to use. Made good use of the pool room. The staff are all very friendly and help when needed. Yummy choice for breakfast. Close walking distance to town. Would definitely stay there again!!!

Room Tip: Rooms with the pool view are nice, lovely to look out of and hear the waterfall of a night.
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  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Di C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 30 March 2014
Dear Di C,
Thank you for an amazing review! I am glad you found your room to be very clean and comfortable. It sounds like you were able to take full advantage of our facilities during your stay and I totally agreed the lighting in and around the pool is so relaxing at night. We are glad you found the breakfast yummy, it really is a great continental selection and a good start to the day. We’d love to welcome you back in the future – please contact us directly and we will ensure to create another wonderful stay for you.
Kindest Regards
Kyla Sippel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
212 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 23 March 2014 via mobile

The Mantra Portsea was one we booked on Expedia and to be honest we've liked it but it was nothing special. Be aware that the rooms do not include servicing the rooms unless you stay for 8 days or more. The ground floors can get dirty coming in and out of the rooms and the pool area etc and watch out for the swinging gates as one hit me in the ankle resulting in a gash 6cm long !! It's a decent location and the staff are good. It's off season as well , so that contributes a bit. Overall. Nice but you can do better for your money.

Stayed March 2014, travelled with family
Helpful?
Thank TheTravellingAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 30 March 2014
Dear TheTravellingAussie,
Thank you for taking the time to post a review on TripAdvisor. Please accept my apologies for the mishap you experienced during your stay with us. We regret that the pool gate has caused an injury and have had the gate in question tested on the day of the incident. We are thankful that it is working in accordance to the pool safety laws of being self closing and once again appologise that it has clipped your ankle on closing and caused any discomfort. It is never pleasant when an accident occurs involving our guests so please contact me directly if I can be of any further assistance in this matter. We are glad that you still found the hotel to be nice and trust that the rest of your time in Port Douglas was enjoyable.
Kindest Regards
Kyla Sippel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wotton-under-Edge, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 March 2014

I loved everything about this hotel, the swimming pool and the hotel staff were so friendly and helpful, which made my stay just that much more enjoyable. I would highly recommend this hotel to anyone who is visiting Port Douglas.

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dbavister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 30 March 2014
Dear Dbavister,
Thank you so much for your great review. ‘Perfection’ is the greatest compliment we can receive and such lovely feedback about our staff is always appreciated. I’m glad to see you had an enjoyable holiday and that we were able to contribute to this. We hope to welcome you back in the future.
Kindest Regards
Kyla Sippel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 20 March 2014

Enjoyed our stay here. We had a two bedroomed apartment between me and my parents. It had a small kitchen, living room, bathroom and a balcony overlooking the pool. Beds were comfy and rooms had a/c and ceiling fans to accommodate all preferences.

The buffet breakfast was good, loved the pancake machine! We either ate dinner in Port Douglas or had takeaway, one of the things I liked about staying here was being able to do that.

There's a bus across the road from the hotel that will take you into town (my Dad's to up to the walk) but I reckon it would be a 15 minute walk which would be quite pleasant. Two minute walk down onto Four Mile Beach.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SarahS4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 30 March 2014
Dear SarahS4,
Thank you for taking the time to write a detailed review of your stay with us. I am very glad to see that you found your room to be comfortable and to your standards, and that you enjoyed our breakfast facilities. The pancake machine is a new addition to our breakfast room, and has definitely been a hit! The walk to town only takes about 10-15 minutes, but for those hotter nights the bus is certainly available and a good option. Thanks again for your lovely review – we hope to see you again soon.
Kindest Regards
Kyla Sippel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 March 2014 via mobile

Beautiful hotel, lovely apartment and luxurious pools. Watch out for the HUGE crocodile though...! Close to the town and beach (walking distance). Really welcoming and friendly staff. Would highly recommend and definitely go back! :) Thanks Port Sea!

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Bozatron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 30 March 2014
Dear Bozatron,
Thank you for your review, and for mentioning our resident croc! He is often forgotten, but definitely a popular feature of our resort. I am glad you found our staff to be welcoming and friendly – we aim to provide all of our guests with a luxurious and relaxing holiday. We are glad to see that you left feeling this way. Please contact us directly should you wish to return to the Mantra Portsea in future – we would love to welcome you back!
Kindest Regards
Kyla Sippel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fethiye
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 4 March 2014

Enjoyed this spacious and open hotel including breakfast. Room good with outdoor balcony. Staff very helpful. Pools were extremely lovely. Only lunchtime snacks available. You had to go out for evening meal.

Room Tip: All rooms good. No room service or restaurant
See more room tips
  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Turgutalp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyla S, General Manager at Mantra PortSea, responded to this review, 30 March 2014
Dear Turgutalp,
Thank you for your review of the Mantra Portsea. Your positive comments about our staff and facilities were lovely to read and are very much appreciated.
We hope to welcome you back in the future for another great stay.
Kindest Regards
Kyla Sippel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra PortSea

Property: Mantra PortSea
Address: 76 Davidson St, Port Douglas, Queensland 4877, Australia (Formerly BreakFree Portsea Resort)
Region: Australia > Queensland > Port Douglas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
#8 Spa Hotel in Port Douglas
#11 Top resorts Hotel in Port Douglas
#19 Luxury Hotel in Port Douglas
#23 Romantic Hotel in Port Douglas
#26 Family Hotel in Port Douglas
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mantra PortSea 4*
Number of rooms: 145
Official Description (provided by the hotel):
Nestled amongst North Queensland's tropical rainforests, Mantra PortSea is a short walk to golden beaches and Port Douglas main tourist strip, Macrossan Street which offers an abundance of restaurants, shops, bars and clubs. At Mantra PortSea there are almost too many relaxation choices, there are three swimming pools with the large central lagoon featuring a swim-up pool bar with water slide, spas and waterfalls surrounded by magnificent Golden Canes and vivid Haliconias. For activity-seekers there is a fully-equipped gymnasium and tennis court. The PortSea Massage & Beauty Day Spa offers plenty of opportunity for pampering and relaxation with a full range of massage and beauty treatments. Guest services include baby sitting services, a guest laundry, undercover car parking, an internet room, arrival and departure lounge plus our booking services can organise tour bookings to the reef, rainforest and other local attractions. Situated between the seascape of Four Mile Beach and Port Douglas Village, the property offers hotel rooms, and one and two bedroom suites or two bedroom apartments. All hotel rooms, studios and apartments feature air-conditioning, ceiling fans, flat screen TV, DVD player, movies on demand, mini-bar on request and tea and coffee making facilities. One and two bedroom studios and two bedroom apartments boast the added convenience of kitchenette facilities and the comfort of a two person spa bath and private balcony. From your courtyard or balcony the sights and sounds of the tropical north will provide a carefree holiday environment for the whole family. Tropical North Queensland is famous for the reef, rainforest and numerous adventure activities that can be undertaken. Four Mile Beach (just one minute's walk from the resort) is a unique stretch of beach that looks out over the Coral Sea. All tours can be booked by the reception tour desk. Holidaymakers looking for cosmopolitan sophistication set against the backdrop of the Coral Sea should look no further than Mantra PortSea. Maintenance Notice As part of ongoing improvements, Mantra PortSea will be undertaking a full property repaint of the exterior building from 14 November until 31 March 2017. During this time there will be minimal disruption to guests. The Mantra PortSea management team wish to apologise in advance for any disturbance this may cause. ... more   less 
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Also Known As:
Mantra Portsea Port Douglas
Mantra Portsea Resort Port Douglas

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