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“GREAT LOCATION AND GOOD VALUE”
Review of Mantra Heritage

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Mantra Heritage
Ranked #28 of 42 Hotels in Port Douglas
Reviewed 26 August 2013

Unbeatable location in the centre of town - you can walk out onto Macrossan St (main st) and also on the marina side of the property. Nothing in town is beyond a 10 minute walk. We stayed in a 1 Bedroom Swimout room and found the room to be plenty big enough with all the major stuff covered for a comfortable week in the apartment. Recommend the swimout rooms as you get the nice, quiet pool and your own sun deck with 2 deck chairs - yours to relax in any time of day! This pool is a little bit colder than the main pool but still fine. The staff were always helpful and courteous. Secure undercover parking was complimentary which was a nice bonus too.
Really enjoyed our stay and would probably stay here again should we return to Port Douglas.

  • Stayed: August 2013, travelled as a couple
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Thank kristyw83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraBOTP, General Manager at Mantra Heritage, responded to this reviewResponded 11 September 2013

Hi aussie23_melbourne

Great to hear that you enjoyed your one bedroom swim out apartment and the convenience that Mantra Heritage offers.
I am glad that you also found our heated pool to be nice and relaxing !

I look forward to seeing you back in beautiful Port Douglas soon.

Regards , Peter

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371 - 377 of 499 reviews

Reviewed 26 August 2013

We have just had our third trip to Port Douglas and our third staying at Mantra Heritage. Had a fantastic room, thanks to Ginny with balcony back and front. Location is awesome being so close to Macrossan Street , Coles and restaurants within short walking distance. Generally very clean but a few places could have had a little more attention and some furniture could do with updating. The main pool is now solar heated and we swum 3/4 times a day .All in all a great place to stay and we will be back. A special thanks to Ginny for her wonderful help and friendliness.

  • Stayed: August 2013, travelled as a couple
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2  Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

Room was clean and very comfortable, quiet and loved the spa on the balcony. A perfect place for a winter getaway. Staff were always helpful. The pool was nice and well kept. Overall I think its a great place to stay, central to everything, restaurants pubs and shops, beach wasnt far away either. We didnt have a car, we didnt need one

Room Tip: Ask for a room with a spa on the balcony
  • Stayed: August 2013, travelled as a couple
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Thank larajay9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2013

Great location with exits to Main Street & to marina side handy for reef trips.
We were in a 2 bedroom apartment for a week. Very noisy on non pool side with trucks coming into Coles. Room well set up, only disappointment for us was that even though we stayed a week you needed to pay $77 to get room clean/new towels. Free for 8 days or more, poor value considering we paid over $2000 for the week. Also would have been good if wifi was free, thought that was standard these days, would have taken own mobile device.
Pool great, clean well set up, towels available most of the time. Close to shops, beach & restaurants etc. can walk everywhere. Staff very helpful, especially when bathroom door locked( had no lock) and medication was required.
Would recommend.

  • Stayed: August 2013, travelled with friends
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Thank Pommesheila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013

The staff were very helpful and friendly. The rooms are in need of an upgrade, but the location is very good and the pool area was great for young families. Our room backed onto the Coles carpark, which was a bit noisey, but was not too much of an issue. Even though we understand that northern Queensland is humid and mould can be an issue, we needed to purchase some cleaning products to clean the shower and wipe down the doors for finger prints etc. Considering the rooms are cleaned at least every 4 days (whilst in use) the mould should not have been a problem. We normally stay at Mantra Acqueous, but overall, the Heritage room was very good.

Room Tip: There are 4 rooms at the Macrosson Street end of the facility which seemed to be sought after.
  • Stayed: August 2013, travelled as a couple
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1  Thank Shirley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MantraBOTP, General Manager at Mantra Heritage, responded to this reviewResponded 15 August 2013

Hi Shirley C.

I appreciate you feedback.
It is always good to hear that our great staff looked after you during your holiday.

All of our units have had some refurbished done over the last three years - but please let me know if there is any issue you found that needed improving in the unit that you stayed in.
I am sorry to hear that you needed to do any extra cleaning yourself , please always let us know if we have missed anything and we are always happy to follow up during your stay.

We do our best to meet all requests in regard to the location of rooms so also let me know directly if we can request a particular room in future.

I look forward to seeing you back at Mantra Heritage again.

Regards , Peter

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Reviewed 11 August 2013

What is it about Mantra and Port Douglas? They certainly have decided to make their mark on the place - even one of the Peppers is a Mantra.
But that's not the point really.
We have stayed in about 7 different places in Port, and none of them stand out as sensational. Not such a bad thing, because Port is a walking/doing place rather than a stay-in-room place.
Location matters a lot in Port, and Mantra Heritage is bang in the middle of Macrossan St (despite being officially in Warner Street - worry not, access to Macrossan is direct).
Rooms are good, beds fine, showers etc. All the basics are there. We needed some additional kitchenware, and Housekeeping Director Tracey was there in the flashest of flashes.
Reception staff helped a lot with tour recommendations, and overall it was a positive experience.
One day we took the opportunity to inspect a few of the other non-Mantra accommodation offerings along Macrossan St. None were better.
Coles is next door. That may sound ordinary - a major retailer in a peaceful village - but a local fisherman told us that the only place in Port to buy fresh fish is Coles. Sad.
We'll be back. Thanks Casey - oh, and we just found a room key in our luggage - we'll send it back tomorrow. Promise.

Room Tip: Many (all?) of the ground level rooms have a private deck that adjoins the pool. Worth fighting for...
  • Stayed: July 2013, travelled with family
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1  Thank JFLonergan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2013

Great location right on Main Street . Great room jacuzzi on verandah wouldn't choose any other room here . Room clean everything you need for a long stay everything in walking distance wouldn't stay Anywhere else

  • Stayed: August 2013
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2  Thank Realhonestreviews1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mantra Heritage

Address: 16 Warner St, Port Douglas, Queensland 4877, Australia (Formerly Outrigger Heritage)
Region: Australia > Queensland > Port Douglas
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style:
#20 Family Hotel in Port Douglas
#22 Luxury Hotel in Port Douglas
Price Range: £67 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Heritage 4*
Number of rooms: 50
Official Description (provided by the hotel):
Nestled around 1200 square metres of saltwater lagoon pools and spas, Mantra Heritage, embraces its relaxed atmosphere and central location, and provides the perfect base to explore all Port Douglas has to offer. Comprising hotel rooms as well as self contained one and two bedroom apartments, all have comfortable furnishings with some featuring a swim-up pool deck. The apartments are fully self contained and offer additional features such as a kitchenette and separate living area. All rooms feature air-conditioning, ceiling fans, tea and coffee making facilities, internet access, cable TV and balconies. Set around two lagoon style pools and amongst tropical gardens, the resort offers relaxation, privacy and poolside living yet is central to the heart of the main street via direct walkway access. Only a short stroll from the wharf and Four Mile Beach, Mantra Heritage provides a pleasant holiday location perfect for couples or families alike. ... more   less 
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Also Known As:
Mantra Heritage Port Douglas Hotel Port Douglas
Mantra Heritage Hotel Port Douglas
Port Douglas Mantra Heritage

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