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“Relaxation by the sea”

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By The Sea Port Douglas
Certificate of Excellence
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Relaxation by the sea”
5 of 5 bubbles Reviewed 24 July 2014

My third visit to Port Douglas but first time staying at By the Sea. What more could we ask for given the price? Very clean room with all the things needed including a kitchen (with all cutlery etc) so that we could eat at home and save a little for our reef trips and restaurant meals! The little balcony also had a BBQ that was clean and ready to use. Located 1 minute from the beach (that is from our room to the sand) and on Macrossan Street, which is the main drag in Port Douglas - we were close to everything we needed. We had a studio apartment with balcony and extra large double bed - this was plenty of room for the 2 of us for the week. The staff were incredibly welcoming from their initial "we are looking forward to seeing you" email to the friendly "good morning" and helpful advice for the duration of our stay. If this wasn't enough - everything we needed was available to borrow for free - spare towels for the beach, bikes, shopping trolley, beach chairs, DVDs to watch while we relaxed in the afternoon and much more. If you are relaxed and enjoy being in the thick of a place when on holiday and happy not to be paying top dollar then By the Sea is an excellent option.

Room Tip: Our room faced the side closest to the beach and we could hear the waves!
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank DeHar55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,270 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (355)
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English first
Launceston, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 July 2014

Another holiday at Port Douglas and our first choice of accommodation was By the Sea. We stayed here 2 years ago and were impressed with the location and the friendly staff. So we booked again! The room we had was not large but perfect for the 2 of us. It was great to be so close to the beach and just a short walk to the village . We loved the little extras on offer - the bikes , the DVDs, even shopping trolleys! Thanks girls for your professionalism, your help and your sense of fun. We'll be back.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Diphil92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 15 July 2014

My wife and i stayed here for 12 days during July, 2014. we stayed in a cosy room which was cosy. We would book a larger room next time with a sea or street view. Other than that we had a fabulous experience there. The girls are great, Jodi helped us to book all of the local tours and it was all charged to the room. You can get towels, cool boxes (ice provided) deck chairs all you need for the beach which was ideal when travelling from overseas and having baggage weight restrictions, it was just so convenient. The beach is literally yards away and there is a nice green area between the complex and the beach, having the bikes is great we took a couple one morning and got to see all of Port Douglas. If you want a clean room with so many extras and nice welcoming staff then By the Sea is the place to go in Port Douglas,

Room Tip: Rooms on the second or third floor (only 3 floors) facing out towards the sea
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jody O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed 14 July 2014

Just returned from 6 nights here with my daughters. Small neat room, immaculately clean and with all the basics you need to get started (including things like washing up liquid, salt pepper, tea/coffee and even canola spray for the BBQ!)
Great location close to beach and shops/restaurants. Very friendly and helpful staff. Lovey heated pool and the free use of all sorts of items that makes you feel like you are at home. Bikes, beach chairs, eskies, pool/beach toys (we had a great game of beach cricket with the gear from by the Sea), books, DVDs.
A great find.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank JML87659
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 13 July 2014 via mobile

By the Sea was in a fabulous location - right on the Main Street and only a few metres from Four Mile Beach. The staff were very friendly and welcoming but I must admit I was a bit disappointed by the small size of the Queen bed apartment we had. It did seem quite a bit smaller than what I expected. There were no views of the sea, instead we had a private courtyard, which was very nice. Loved that we were able to borrow from such a wide range of equipment to take to the beach from chairs, towels, foam eskys, etc. wonderful. As we didn't spend much time in the apartment it didn't fuss us too much in regards to the small size, I'd be interested to see how big the other apartments where. Loved having a small kitchenette and fridge. Would definitely recommend and would consider staying in one of the bigger (& pricier) units next time. Thanks for a lovely time?

Stayed July 2014, travelled as a couple
Helpful?
Thank adelaidefrogcake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wendy C, Manager at By The Sea Port Douglas, responded to this review, 19 July 2014
Hello there
We thank Adelaide Frogcake (love the name by the way) and the many, many other reviewers who take the time to share their experiences of our resort. All nine of us girls go through the day beaming every time we get to read lovely feedback, so huge appreciation to everyone who does.

We do privately write to each guest thanking them for their review, but we only respond publicly when we think we can provide further information or clarification that might be helpful to those reading it. In the case of this review, we provide the following information which we hope is useful.

1. This guest stayed in our smallest room type, which suits many repeat guests (see the review from Mary B below, who stayed in this room type and loved it). These rooms are popular as they are well-appointed and comfortable, and many guests appreciate the facilities, location, and comfort for the price. However they are small, and therefore do not suit everyone. Think of a small hotel room with cooking facilities and an outdoor patio with rainforest garden, and you’ve got the idea.

2. If you look at the details page for this room type on our website, you will see exactly what you are getting. We even name them Cosy to emphasise the point. But we live in a state of permanent concern about third part booking sites, where we do not get to name the room type ourselves, or provide our own descriptions of each room type. And so, even if you make your reservation using an online booking site, we urge you to check out the details of your room type on our own website. If you have booked a room called ‘Studio with Garden View’ or ‘Queen Bed Studio’, then you will find this room is called Queen Bed Cosies on our website.

3. We have a wide range of other room types, all of which are larger than our Cosy rooms. Check out our rooms listing on our website for full details.

Adelaide, we do hope you come and stay with us again, and please remember to book directly with us to get the cheapest price – either by our web site or drop us an E mail.

We hope everyone reading this are having a wonderful day and we hope to see you by the sea

Best wishes to all……………. The Girls at By the Sea Port Douglas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waihola, null, New Zealand
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 10 July 2014 via mobile

Couldn't recommend this place more highly. We arrived in peak time with no booking thankfully we got the last room which while small was immaculately clean and fresh. Over four nights we moved rooms 3 times, each time the staff moved all our things to the next room. The next room was roomy fresh and had a huge soft bed. Each room we had, had its own balcony with BBQ which was great. The hotel supplied all manner of things to make our stay more memorable these included DVD s, books magazines, tennis racquets balls, bikes, beach chairs, towels, push chairs even shopping trolleys ALL at no xtra charge. The staff were always smiling and helpful and the whole place had a wonderful atmosphere not to mention it was only 100mtrs to the beach. What more could you want?

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Louise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairns, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

Really great location and excellent place to stay. We had a balcony room overlooking the sea. The room has everything you could need even spare batteries for the remotes.
Downstairs in the lobby you can help yourself to the push bikes, games, pool and beach towels, eskies, ice, beach chairs, prams and DVD's. Staff are really friendly and very helpful.
Would definitely recommend to others.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Disseee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about By The Sea Port Douglas

Property: By The Sea Port Douglas
Address: 72 Macrossan St, Port Douglas, Queensland 4877, Australia (Formerly Archipelago Apartments)
Phone Number:
Region: Australia > Queensland > Port Douglas
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #2 of 56 Speciality Lodging in Port Douglas
Price Range (Based on Average Rates): £
Hotel Class:4 star — By The Sea Port Douglas 4*
Number of rooms: 24
Official Description (provided by the hotel):
Have the best of both worlds by staying at By the Sea Port Douglas. The convenience of staying in the main town centre (Macrossan Street) but also the tranquility and beauty of staying right by the sea! ... more   less 
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Also Known As:
By The Sea Port Douglas Hotel Port Douglas

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