This is a really pretty boutique resort away from the usual hotels, with great views and lush greenery. Be aware some attitude problems that totally ruined it for me!
And they have 3 large dogs hanging around (st Bernard's I think) and a couple of cats- it's a small place so you can't get distance and it wasn't mentioned to us before. I'm not allergic but found the dog smell overwhelming, especially over breakfast. And the cats found their way into our room sometimes- I usually love animals!
We had to actively ask for toilet roll to be replaced each time, and they would sigh and give us one roll. they kept re-arranging our things and towels etc when we asked them not to, and then had a go at us for not folding our towels neatly on the hand rail?! They also 'told us off' for leaving a lamp on, and other petty things.
Me and my friend felt patronised by them, and they commented and judged us quite a bit. I noticed they treated couples with more respect and didn't comment or judge them in the same way.
I also got really sick whilst I was there with gastro, and they we're very unhelpful and flippant, making a joke about how weak I was after I fainted.the usual banter is one thing but these guys were not putting their customer service skills into practise!
- Official Description (provided by the hotel):
- Mai Tai is a small adults only boutique Resort / Retreat set in the Port Douglas Hinterlands just 10 minutes North from the Port Douglas entrance. - With only 6 rooms - 2 Superior Rooms / 2 Deluxe Rooms and One 2 bedroom Executive Villa it's sure to guarantee you privacy and excellent service. Mai Tai commands some of the most spectacular views within the region across the Rainforest towards Thornton's Peak and the Coral Coast. With our high altitude you can always be guaranteed of peaceful days and cool breezes. Mai Tai is the perfect location away from the hustle and bustle of big cities, traffic and people offering a stress free environment and total relaxation. Mai Tai is within easy reach of beautiful beaches, fine dining, shopping and all local tours and attractions the region has to offer. This exclusive retreat caters for a maximum of only 12 discerning guests at any one time. Consisting of four romantic Balinese influenced rooms (2 Superior / 2 Deluxe), which have been carefully designed with hand carved furnishings and fittings from around Asia. Plus our Exclusive 2 bedroom Executive Villa set high above the Mai Tai Resort - Hidden amongst the Rainforest with it's own private plunge pool. Escape to Paradise and discover our hidden treasure, amidst the mountains, with cool sea breeze while relaxing around the saltwater pool. ... more less
- Reservation Options:
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- Also Known As:
- Mai Tai Hotel Port Douglas
- Mai Tai Port Douglas