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“Great for families, convenient location.” 5 of 5 bubbles
Review of Mandalay & Shalimar Luxury Beachfront Apartments

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Mandalay & Shalimar Luxury Beachfront Apartments
Certificate of Excellence
Cairns, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great for families, convenient location.”
5 of 5 bubbles Reviewed 10 May 2014

This is our 'go to' accommodation when we stay at PD. Four mile is right across the road and it is only a short stroll into town or to the surf club. The pool is great for kids and the apartments are well kept and clean.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sylant75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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522 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Lymington, United Kingdom
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 6 May 2014

Great location, in walking distance of beach, restaurants and main street. We had a 2-bedroom apartment, very well-appointed with quality furnishings. Decent kitchen and outdoor barbecues readily available. Efficient and responsive staff. Only scope for improvement would be provision of lift (elevator) - our apartment was on 2nd floor, so moving heavy luggage from basement garage was a bit of a struggle in 30 degC heat. However, we shouldn't complain about the weather!
All in all a good experience and would happily revisit.

Room Tip: Likely all apartments are of high quality, but if we returned, we would probably try a beachfront ap...
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank P42M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mandalayluxury, Front Office Manager at Mandalay & Shalimar Luxury Beachfront Apartments, responded to this review, 8 May 2014
Thank you so much for taking the time to write a review. We are pleased that you had an enjoyable stay in Port Douglas and particularly for choosing Mandalay.

If our guests are on an upper level we certainly do our best to assist with luggage for their arrival and departure and apologise if this facility was unavailable on your check in.

Once again thank you for choosing Mandalay for your holiday in this wonderful part of the world that we are so fortunate to live and hope to welcome you back again some time in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 23 April 2014 via mobile

We stayed here over the Easter long weekend with our 3 teenage children in a 3 bedroom apartment. The apartment was spacious and well appointed and the beds were comfortable. It really felt like a home away from home. There was a full kitchen which is great if you would like to cook some of your own meals and a washer and drier which is invaluable when travelling as a family. The only slight down side is that this property, being apartments, do not provide 24 hour reception or porters to help with luggage so when we arrived we felt kind of "lost" at first, as there was no one to greet us or show us to our room, as we arrived after reception closed. This is a minor thing though and would probably not have bothered us if we had expected it. Other good things to know is that you need to bring your own beach towels. I read you can hire some if you don't have any, but it's best to know beforehand so you can bring your own. I only knew this due to a previous tripadvisor review. There were some nice toiletries for use which was helpful as well as dish washing powder. Laundry powder can be bought from reception but we bought our own from the local supermarket. There is no daily housekeeping service nor daily replacement of bath towels. Maybe there should be a fact sheet that's emailed out prior to arrival, to let guests know what will and won't be available.
This property is a good 5 to 10 minute walk from the Main Street where the restaurants and shops are. Otherwise it's a 2 minute drive. There is a nice pool for the kids and a tennis court with BBQ area. Really nice grounds. Overall a really nice apartment complex and a good option for families needing the convenience of a "home" environment.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woking, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 April 2014

We recently stayed here for a week as a family of 4 exploring Port Douglas and activities around the area. We all thought the knowledgable and friendly ladies on reception made our stay even better - where else would you find someone offering to help you carry your food shopping up the stairs! The location is perfect allowing you to access both the beach and the town very easily and the appartment was well maintained and had everything you would want from a holiday property. Definitely recommended for one of the best stays in Port Douglas. Big shout out to Milo the dog :-)

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GillhamF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waikato
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 April 2014

Many many thanks to all the wonderful staff at the Mandalay Port Douglas. We loved every minute and despite the challenging weather conditions (Cyclone Ita) we managed to while away out time quite easily. Staff were superb regarding precautions for said Cyclone and generally were very helpful. Could not fault anything at all and now that we are home the cyclone is in New Zealand!!!!!! Would recommend the Surf Club for meals as well.

Room Tip: We were on the first floor - no problems.
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank AJDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geelong, Australia
Level Contributor
91 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 17 April 2014

We stayed in a three bedroom beachfront apartment. It has full kitchen facilities and is extremely large. There is a great pool and many deck chairs to lie beside pool. Note: being a beachfront apartment you don't get beach views, only a view of the pool. There is no lift only stairs but we were on the second floor so that wasn't a problem. The staff are very friendly and can certainly help with any queries. Parking is underneath the property if you hire a car. Our apartment had three bedrooms and three bathrooms plus a fully equipped laundry inside our apartment. There is a dishwasher. The tennis court is fun and there is a BBQ beside the tennis court as well as beside the pool. It is an easy walk into town either via the beach or via the streets. The location was fantastic. Would stay there again. Brilliant

Room Tip: Any room would be suitable. Beachfront doesn't look at beach as there is a road plus trees/veget...
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Janine1926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

Really friendly and helpful staff. A great location close to the main street and beach. The kids loved the pools and tennis court. All in all a first class facility. We would certainly recommend this for families needing plently of space and the ability to cook for themselves or be close the the main street restaurants.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DJP_greenhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandalay & Shalimar Luxury Beachfront Apartments

Property: Mandalay & Shalimar Luxury Beachfront Apartments
Address: Corner Garrick & Beryl Streets, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Amenities:
Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 58 Speciality Lodging in Port Douglas
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Mandalay & Shalimar Luxury Beachfront Apartments 5*
Number of rooms: 41
Official Description (provided by the hotel):
Mandalay Port Douglas Accommodation offers luxury beachfront apartments surrounded by lush gardens, directly across from Four Mile Beach and only a five minute stroll to the centre of Port Douglas. With an exclusive walkway direct to the Four Mile Beach, Mandalay Shalimar Luxury Beachfront Apartments offer the opportunity to relax in five star comfort. Spacious resort surroundings, tennis courts and a large swimming pool are features of the two and three bedroom luxurious holiday apartments. ... more   less 
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Also Known As:
Mandalay And Shalimar Luxury Beachfront Apartments
Mandalay & Shalimar Luxury Beachfront Apartments Hotel Port Douglas

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