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“Great Holiday Accommodation”
5 of 5 bubbles Review of Bay Villas Resort

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Bay Villas Resort
Ranked #25 of 43 Hotels in Port Douglas
Certificate of Excellence
Melbourne, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Holiday Accommodation”
Reviewed 18 June 2014

This was our second stay at Bay Viilas. We find the location convenient, the apartment looked over one of the two pools & was well appointed,very clean,& roomy. The staff were & friendly helpfull. A great place to stay. We will be back.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RichardAR2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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339 reviews from our community

Traveller rating
    122
    141
    51
    20
    5
See reviews for
74
184
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2
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
Reviewed 16 June 2014

The boxy room was overpriced and the service was average, they also charged a "rebooking fee" and charged my credit card without my authorization. I will not be rccommending this place to anyone and won't be staying there again

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessjas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayVillasManager, Manager at Bay Villas Resort, responded to this review, 17 June 2014
Dear Jes,
when you make a booking and then do not show it is standard practice that you will lose your money. You should try and get a cheap airline ticket and then at the last second not show up. See how far you get asking them to hold the ticket open for you.

We on the other hand offered to hold the booking open-ended for a year.

We could NOT take payment without you first handing out your credit card information. So why you would say it is unauthorised is not clear me.

Your review is so clearly out of line with the experience of other guests that it is not be trusted.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2014

Lovely spot to stay and the friendliest service in town.

The unit was very well equiped with everything we required, and immaculately clean.

Staff were amazing, they went above and beyond at every request.

I will be coming back!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JimTByrne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moranbah, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 June 2014

stayed at bay villas apartments in port douglas. child friendly and the staff were very cheerful and helpful. apartments clean and well maintained. easy walking distance to the shops and attractions. particularly enjoyed twilight sailing on a wed evening and the rock and roll band at the fish and chip shop on the jetty. my 5 year old danced and danced and danced.

Room Tip: all rooms overlook the pool. pleasant outlook
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  • Stayed March 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank trysett c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

We recently stayed at bay villas for 5 nights in a studio room. Our stay started with a lovely greeting from the female staff member. She was very accommodating showing us through 3 rooms and allowing us to choose which one we preferred. The rooms were very clean and reasonably sized for a studio. The value you get for money here is fantastic. It is a about a 10 min walk to town or a lovely little ride on one of the bikes u can hire from Bay Villas. I was very impressed with Bay villas, in particular the service and would not hesitate to stay here again or recommend it to others. Thanks, Katy and Silvia

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Palace987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 May 2014

Not a bad place, but just very average. We had the studio which felt quite cramped compared to other hotels we've stayed at in Aus. They don't service, which is usually great for us, but with all the adventures we did, the floor got quite gritty (bits of sand, dirt, grass) so was kind of dirty after 5 days. It might pay off to at least sweep the rooms every other day, or provide a broom and dustpan in the rooms. The pools were ok, but very cold and the spa was cold as well, just had jets. It was a bit of a hike into town (took us about 20 min each way). But it was a great price, so I guess you get what you pay for. We were here for 4 nights, and in hindsight, I wish I would have spent a little more for a bit more luxury, but it was fine for our stay.

Room Tip: Studios are a bit cramped
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tallyj17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
Reviewed 27 May 2014

Have just returned to Brisbane from a 5 night stay in Port Douglas. This was our first time up in this wonderful part of the world and our stay at the Bay Villas went a long way towards making this a very memorable holiday. Staff were wonderful & very helpful with all our tour bookings & questions. We stayed in a one bedroom unit on the second floor and we found it very clean, comfortable & well appointed. We did not have a car & found that we could comfortably walk to all that Port Douglas had to offer. Tours collected us from the door which was very convenient. This is a great place to stay and would definitely stay again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bay Villas Resort

Property: Bay Villas Resort
Address: 51-53 Davidson Street, Port Douglas, Queensland 4871, Australia
Region: Australia > Queensland > Port Douglas
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Airport Transportation
Hotel Style:
#13 Top resorts Hotel in Port Douglas
#18 Family Hotel in Port Douglas
#20 Luxury Hotel in Port Douglas
#21 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bay Villas Resort 4*
Number of rooms: 60
Official Description (provided by the hotel):
Bay Villas is located within few minutes walking distance of downtown Port Douglas and the world famous 4-Mile Beach. Bay Villas has been designed with an emphasis on spaciousness and reflects the North Queensland style with bright, tropical furnishings. There are a choice of studio, 1, 2 and 3 bedroom apartments with courtyards or balconies. Most of the apartments overlook the resort style swimming pools and barbecue facilities.The apartments are fully self-contained with full kitchens, separate dining are, internal laundry. The studio units have cooking facilities and access to the free shared laundries. ... more   less 
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Also Known As:
Bay Villas Hotel Port Douglas
Bay Resort Port Douglas
Bay Hotel Port Douglas

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