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“Good clean hotel”

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Mantra Aqueous On Port
Certificate of Excellence
Melbourne, Australia
2 reviews
“Good clean hotel”
Reviewed 18 April 2014

Great location in the Main Street
Bit of a musky smell in halfways
Nice rooms
Aircon didn't work but they got it working straight away
Good hotel overall
Nice and helpful staff
Beautiful pools
Great spa on the deck
Next door to brumby bakery

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brookeandmichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 20 April 2014
Thank you for taking the time to leave positive feedback regarding your recent stay with us. We are glad you enjoyed your time here in Port Douglas, and we look forward forward to seeing you again in the future.
Kind Regards,
Paul Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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954 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (179)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 April 2014

Stayed in March for 7 days We were greeted at reception by a lovely smile and most helpful young lady Chloe and after enqiring upgraded our 1 bedroom apartment to a swim out room Wow! The room was
great,even better than what we were expecting fully equipped and the pool sparkling clean. Staff were always very pleasant and most helpful. There was no daily room service which was of no concern to us it was no problem if anything
was required. Great position for close proximity to walk to beach and shops. We definitely

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luckyfor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 15 April 2014
Thank you luckyfor1 for your wonderful comments regarding your stay with us at Mantra Aqueous on Port. Our 1 Bedroom Apartments are all self-contained and equipped with all the necessities needed when away from home and in the perfect location within walking distance to the centre of town and the beach. I will be sure to let Chloe and the rest of the team know your kind feedback about their great service and we look forward to welcoming you back to Mantra Aqueous on Port in the future.
Kind Regards,
Paul Davis
General Manager
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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 April 2014 via mobile

We stayed at Mantra in April 2014 in a one bedroom apartment with swim up pool. The apartment was really nice, and you literally slid open your front door onto your deck and there was the pool, which was also very nice. The staff were very helpful and friendly, just small things, someone from housekeeping saw we had a child and pro-actively got us some extra towels for him, and re-iterated if there was anything else we needed just to ask, and someone on reception saw I was struggling up some stairs at the front of the hotel with a pram, and they came out from behind their desk and opened the door for me. Again, small things, but these small things demonstrate they actually care. The location is great, five mins walk from the beach, and you are a stones throw from all the restaurants, would highly recommend the hotel as a place to stay in Port.

Stayed April 2014, travelled with family
Helpful?
Thank RobertJFGoodwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 15 April 2014
Thank you RobertJFGoodwill for taking the time to pass on your positive feedback about your stay at Mantra Aqueous on Port. I am glad to hear you enjoyed the Swim Out feature of your room, this can make a stay with us that extra bit special with your own private balcony equipped with spa and private entry into 1 of our 4 swimming pools. Thank you also for sharing your great customer service experiences, I will certainly commend our staff on their helpful and friendly personas, and on the extra steps they are taking to ensure our guests are well looked after. We look forward to seeing you again in the future.
Kind Regards,
Paul Davis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
Reviewed 9 April 2014

My Partner and I stayed 7 nights Spa Room 31B...excellent in all, cleanliness, location and was quiet. My only negatives were that we had a lovely room with a microwave (had actually bought basic provisions when we arrived to use it.... and it didn't work).. the Bakery next door helped greatly (and they were very friendly too)...also the Spa Pool plug did not seal (but being kiwis we improvised and used the hand basin plug......the spa was magic.. but, also one of the great gazebo bbqs did not seem to work either or the lighting...we just used the other side...worked beautifully....

The air con and fans were sooo welcome (but at first would feel a musty smell ..but didnt notice it for long)... on coming in from a hot Pt Douglas day with all our exploring.

Friendly staff ...awesome .... our holiday.. very positive.. I would come back!!! ...just attend to minor stuff. Value for money EXCELLENT...

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JulieClinton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 15 April 2014
Thank you for your constructive comments regarding your stay with us at Mantra Aqueous on Port. Please accept our apologies for any issues you encountered with your microwave, spa plug and trying to turn on one of our BBQ’s, we will have maintenance check all of these items to ensure they are in operation. We are also glad you enjoyed the private spa on your balcony and our friendly bakery next door. I will ensure I pass your great feedback onto our staff, and we look forward to seeing you again in the future.
Kind Regards,
Paul Davis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palmerston North, New Zealand
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 April 2014

Fantastic location, helpful staff and beautiful clean room and surrounds. the pool was always clean. There was no microwave in our spa room - this would have been a really useful addition to the room, although there was a fridge.

Room Tip: A room with a microwave would make a big difference for a week long stay...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rose212014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 15 April 2014
Thank you for your lovely feedback about Mantra Aqueous on Port and its staff. We do also have 1 and 2 bedroom self-contained apartments which offer a fully equipped kitchen, separate living area and laundry facilities, perfect for guests wanting the comforts of a home away from home. We hope to welcome you back to Mantra Aqueous on Port in the future.
Kind Regards,
Paul Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nuriootpa, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2014

Great location,just far enough off the main street that it was quiet yet only a few minutes walk and you are in the centre of the main eating and shopping area. The room was clean, comfortable king size bed and with good amenities such as dishwasher,laundry and good kitchen. The balcony spa and pool was appreciated after a day out. Would have been good to have a room service during our 6 day . We had a small problem with the clothes dryer and this was fixed strait away with little fuss by a prompt and helpful maintenance person. The staff where friendly and helpful. Would definitely recommending this property.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 1 April 2014
Thank you Julie H for your feedback regarding your stay with us at Mantra Aqueous on Port. Our Apartments are fully self-contained with an added feature of a private balcony with spa which would have been well suited to your 6 night stay. A housekeeping service is included for reservations staying 8 nights or longer and available on request for all other apartments. I do apologise that you were not made aware of this by reception. Thank you also for your positive comments about our friendly staff and the promptness of your issue being rectified. I look forward to welcoming you back to Mantra Aqueous on Port.
Kind Regards,
Paul Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 March 2014

Great room,location & staff - just a little noisy this time mainly from the car park behind zinc - loud voices early morning and late nights, trucks, car doors etc - didn't notice it as much on previous stays but we were closer to front of resort this stay - maybe a room at the back and on the west (left) side would be quieter? Would still stay here next visit!

Room Tip: Ask for a room away from zinc car park!
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jenwayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 24 March 2014
Thank you for your positive comments from your recent experience with us, we are glad you enjoyed your stay. Please accept our apologies if there was some noise travelling from a neighbouring property during your visit, I can understand how this would be unwelcomed at the late/ early hours you mentioned. We will monitor this for any future occurrences.
We look forward to seeing you again in Port Douglas in the future.
Kind Regards,
Paul Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra Aqueous On Port

Property: Mantra Aqueous On Port
Address: 3 - 5 Davidson Street, Port Douglas, Queensland 4877, Australia (Formerly Breakfree)
Region: Australia > Queensland > Port Douglas
Amenities:
Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #13 of 55 Speciality Lodging in Port Douglas
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Mantra Aqueous On Port 4.5*
Number of rooms: 62
Official Description (provided by the hotel):
Encompassing all Port Douglas has to offer, Mantra Aqueous on Port is the ideal location for couples, families & honeymooners. Situated in the heart of the village centre of Port Douglas lies one of the most fashionable resort destinations in Tropical North Queensland. You can take advantage of the five star restaurants, designer boutiques, family eateries and a range of bars and cafes. With a contemporary design featuring an aquatic flavor, most apartments feature pool views, spa baths and balconies. The resort boasts 4 stunning pools, sundecks and cabanas with barbeques so guests can enjoy the warm tropical climate of the exclusive beachside town, Port Douglas. All rooms at Mantra Aqueous on Port, feature a spacious balcony with outdoor spa, air-conditioning, ceiling fans, internet access and tea and coffee making facilities. Offering hotel rooms, one and two bedroom apartment with fully equipped kitchens and laundry facilities. You can chose from either the Standard, or Swim-up option. The Swim-Up rooms feature a swim-up pool deck with direct pool access. At Mantra Aqueous on Port you can do as little or as much as you like. Wander the quiet streets and sample some of the culinary delights or simply relax on your balcony while you watch the world go by. Important information: Sunday 11 June 2017 - Cairns Airport IRONMAN Asia-Pacific Championship Cairns – will involve changed traffic conditions. The Captain Cook Highway between the Cairns Airport and Port Douglas will be closed from 5.30am until 5.30pm due to the annual Cairns Airport Ironman Asia Pacific Championship. For more information visit cairnsadventurefestival. ... more   less 
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Also Known As:
Mantra Aqueous On Port Hotel Port Douglas

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