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“Recommend this” 4 of 5 bubbles
Review of Mantra Aqueous On Port

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Mantra Aqueous On Port
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Recommend this”
4 of 5 bubbles Reviewed 7 June 2014

Just returned from 7 nights and thoroughly enjoyed. Great location within easy walking distance of everything. Lovely pool area - although weather was not very sunny while we were there I still enjoyed a few afternoons by the pool. Had 1 bedroom unit which had washing machine and dryer which came in very handy. Small deck area plenty big enough to sit outside on for breakfast - with private spa bath, although only used this twice. Staff very helpful with 2 small issues we had. Would definitely stay here again.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hrhandsatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 10 June 2014
Thank you for your feedback on your recent 7 night stay. Although a shame about the weather while you were here we are glad to hear you made use of 1 of our 4 swimming pools when the sun did decide to come out. Thank you also for your lovely comment about our helpful staff, they are always willing to assist with anything our guests may need during their staying with us, and we are glad they helped with any small issues you encountered while here. We look forward to welcoming you back in the future.
Kind Regards,
Paul Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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854 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
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  • French first
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  • Portuguese first
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English first
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 June 2014

Really enjoyed our stayed. Could not have asked for a better location. So close to restaurants and beach. The staff were great and helped us organise our tours. Rooms were clean and had everything we needed. Would definitely stay again.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rosebutterfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 10 June 2014
Thank you for your positive feedback rosebutterly on your stay with us at Mantra Aqueous on Port. It is great to hear that you really enjoyed your stay with us and we hope to welcome you back again in the future!
Kind Regards,
Paul Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

Really like this property - was pleasantly surprised. Stayed in a swimout apartment which interconnected to the hotel room, making it a 2 bedroom. Was pretty awesome being able to step out into the courtyard, through the security gate and straight into the pool. Rooms were spacious and comfortable, fully self contained and there was free parking. Robyn at the front desk was a real sweetheart, going out of her way to ensure our stay was as comfortable as possible. Fantastically located just off Macrossan Street (but not noisy at all) and a short stroll to the beach. Highly recommend for business groups, couples, a group of friends or a family with older kids. For a yummy dinner try Watergate - or I hear Salsa is good but hard to get into! For a lovely relaxed breakfast head to the Beachside Cafe on the corner across from the beach.

Room Tip: Go for the swim out rooms
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  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ilovereggae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 10 June 2014
Thank you for taking the time to pass on your positive experience while staying with us. We are glad you enjoyed our Swim Out Apartments, and I will ensure I pass on your kind comments regarding Robyn on the Front Desk. All staff sincerely love meeting and taking care of all our guests, and we appreciate the positive feedback given back regarding their efforts.
We look forward to seeing you again in the future.
Kind Regards,
Paul Davis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Located right on the intersection of Macrossan and Davidson st - the Mantra Aqueous on Port had everything we were looking for during our 4 night stay. Although the room was quite small - it was still light and airy. We ended up spending the majority of our time in the spa - or out in town. The large spa on the balcony was one of the highlights, along with the peace and quiet during the nights, we could hardly hear a whisper from any of the neighbouring rooms. Although it didn't bother us - the room was never serviced during our stay - so the rubbish did tend to build up a little, also - the balcony shutters have about a 2 inch gap and allow a lot of sunlight through in the early morning - no sleeping in for us. All up we had a great time - would happily stay there again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Felicity W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 10 June 2014
Thank you Felicity W for your wonderful comments and feedback on your stay with us. It is great to hear that you enjoyed the private spa on your balcony, this is a special feature for all of our room types and is a nice way to unwind after a long day of sight-seeing around Port Douglas. We do also offer fully self-contained 1 bedroom apartments equipped with a kitchen and laundry facilities which would give you that extra space and facilities when travelling away from home. My apologies that you were not made aware that our rooms are self-contained and are not serviced daily. Our staff are more than happy to assist with rubbish removal if you need, and in your welcome pack there is information on where to dispose of your rubbish. Again, thank you for your feedback and we are glad you enjoyed your stay at Mantra Aqueous on Port.
Kind Regards,
Paul Davis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 May 2014

We Stayed at the Mantra Aqueous on Port for 16 days, we couldn't have asked for a better location right next to beautiful restaurants we could walk everywhere but away from loud pubs with loud night time music. The spa was amazing. The staff at reception were so helpful with anything we needed, gave us advice and booked tours for us. Every evening when we came home the staff enquiries about our day and what we had done. We had a laundry and dryer so we could wash our clothes and were provided with washing powder sachets so we wouldn't have to buy it.There were 4 large pools which meant you virtually guarantee a pool to yourself most of the time. My only complaint was that we couldn't stay longer (but that was our fault). Hopefully we can come back next year and if we do will definitely stay there again.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MeganandSam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 10 June 2014
Thank you MeganandSam for the wonderful comments made from your recent stay with us. We are glad you enjoyed your visit, and I will ensure I pass on all your great feedback to our staff.
We look forward to seeing you again in the future.
Kind Regards,
Paul Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 17 May 2014 via mobile

My husband and I stayed for two nights, unfortunately I wish we had been aware of a few facts before we booked. No free wi-fi and the cost of a days use is more than I pay for a month in the UK. There are two complimentary computers but it says you have to purchase an access code! Finding out on arrival that there is no housekeeping, if required it's an extra cost. You only get a visit from housekeeping after 8 days, can't imagine the state of your towels by then. You are given one pool towel for the lengh of your stay. Reception closes at 7pm and the front door locked at 7pm, if you forget the door code or key, you get charged.
The rooms are clean although we did find a dead cockroach in the shower. All in all too many rules and hidden cost, we found it a sole less place, it does have a novel swimming pool lay out and BBQ area, if thats what you want, but it's not for us.

Stayed May 2014, travelled as a couple
Helpful?
Thank Jan-Dave-B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 18 May 2014
Thank you for your feedback from your recent 2 night stay with us. We appreciate all feedback given, which helps us provide the best experience possible for our guests while visiting Port Douglas.
To clarify your comments to ensure travellers are not misled, we would like to address the concerns you have mentioned.
The 2 computers with internet access in our foyer are complimentary and can be used at no cost to guests. Access to these is done by simply gaining a code from reception. There is a charge for use of Wifi in rooms for guests who would like this service.
Pool towels are complimentary and are given to guests when welcomed to the resort. These can be swapped for fresh ones when needed at no cost, although guests who have booked an apartment with washing facilities are encouraged to re-use these.
For obviouse security and safety of our guests, our main doors are locked in the evening, and guests are given an access code to gain entrance when reception is closed. If by chance guests lose or forget this code, there is an intercom at the entrance for guests to have easy contact to our after hours team who can give them entrance. These details are clearly visable at the front door, and there is no charge for this, and there never has or will be.
The self serviced rooms are not cleaned daily, but housekeeping or reception are on hand to replace any items or towels whenever needed by guests at no additional charge.
Thank you again for your feedback, and we hope you enjoyed your visit to Port Douglas.
Kind Regards,
Paul Davis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Timaru, New Zealand
2 reviews
5 of 5 bubbles Reviewed 14 May 2014

The apartment was just lovely to stay in.
Lots of room crisp white sheets nice soft white towels. Everything you would want at your finger tips.
The staff were so helpful an friendly booking our tours checking our shuttles just could not do enough for us
We always had a chat with the cleaners as we were passing and they gave some useful information very friendly and it is always nice to hear some local history.
I asked if they had any books I could read and within 5 mins a very nice staff member had brought some novels up for me that is what I call fantastic service.
We are fussy and have stayed in many apartments over the years and the Mantra aqueous has been far the best.
The swimming pools 4 in total all large nice and deep at the ends were clean an clear.
We swam everyday which for us was wonderful coming from the winter in Timaru Nz
We are coming over again next year and it will be longer than 7 days we stayed this time.
Thankyou to all the staff it has been our best holiday ever.
Highly reccomended.
Jill & Pat Jordan Timaru NZ

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jilly120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Mantra Aqueous On Port, responded to this review, 16 May 2014
Thank you Jill & Pat for the great feedback from your recent stay with us. We are glad you thoroughly enjoyed your stay, and our staff will be over the moon in regards to the comments made of their service.
Thank you again, and we look forward to seeing you again next year!
Kind Regards,
Paul Davis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra Aqueous On Port

Property: Mantra Aqueous On Port
Address: 3 - 5 Davidson Street, Port Douglas, Queensland 4877, Australia (Formerly Breakfree)
Region: Australia > Queensland > Port Douglas
Amenities:
Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #12 of 58 Speciality Lodging in Port Douglas
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Mantra Aqueous On Port 4.5*
Number of rooms: 62
Official Description (provided by the hotel):
Encompassing all Port Douglas has to offer, Mantra Aqueous on Port is the ideal location for couples, families & honeymooners. Situated in the heart of the village centre of Port Douglas lies one of the most fashionable resort destinations in Tropical North Queensland. You can take advantage of the five star restaurants, designer boutiques, family eateries and a range of bars and cafes. With a contemporary design featuring an aquatic flavor, most apartments feature pool views, spa baths and balconies. The resort boasts 4 stunning pools, sundecks and cabanas with barbeques so guests can enjoy the warm tropical climate of the exclusive beachside town, Port Douglas. All rooms at Mantra Aqueous on Port, feature a spacious balcony with outdoor spa, air-conditioning, ceiling fans, internet access and tea and coffee making facilities. Offering hotel rooms, one and two bedroom apartment with fully equipped kitchens and laundry facilities. You can chose from either the Standard, or Swim-up option. The Swim-Up rooms feature a swim-up pool deck with direct pool access. At Mantra Aqueous on Port you can do as little or as much as you like. Wander the quiet streets and sample some of the culinary delights or simply relax on your balcony while you watch the world go by. ... more   less 
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Also Known As:
Mantra Aqueous On Port Hotel Port Douglas

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