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“superb service”

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Freestyle Resort Port Douglas
Ranked #4 of 43 Hotels in Port Douglas
Certificate of Excellence
Kingston, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“superb service”
Reviewed 25 October 2013

The facilities were very good - we had a 2 bedroom suite on the 2nd floor.
Close to downtown and the four mile beach - easy to walk.
Superb service from Anne Moore related to suggesting and arranging vacation activities - there is a lot of choice and we needed guidance which suited our interests.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MiltonJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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706 reviews from our community

Traveller rating
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    16
    11
    4
See reviews for
209
344
26
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
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English first
Melbourne
2 reviews
Reviewed 24 October 2013 via mobile

This was our second visit to Freestyle after a wonderful stay the year before. Thanks to our hosts Anne and Jason, we weren't disappointed. Aside from the fact that Freestyle is excellent accommodation in a great location, it was the service that our hosts provided and their thoughtfulness that made our stay so good. They did their best to accommodate any special requests we had and Anne really went out of her way to help us with local information to make our stay in Port Douglas even better. Freestyle is an excellent accommodation choice for families who don't want to pay the earth. Eating breakfast on the balcony overlooking the pool is a great way to start your day - as is ending your day with a nice glass of wine in the same place :)

Stayed October 2013, travelled with family
Helpful?
Thank Tezza71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
Reviewed 18 October 2013

We stayed at Freestyle Resort for a few days and it is a lovely apartment for couples and small families. Room was basic but very comfortable and clean. Location is convenient a short stroll away from town centre and the beach. The best part of this accommodation is the hospitality and service offered by Anne, who helped us so much with organising day trips with such short notice. We had a great time and will definitely hope to visit again!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mralanku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Plymouth, New Zealand
Level Contributor
9 reviews
7 hotel reviews
Reviewed 12 October 2013

We were referred to Freestyle Resort when our booked accommodation at another resort was inexplicably cancelled in error by our travel consultant. No matter Anne and Jason were absolutely brilliant in taking care of us and ensuring that our stay with them was the best we could have possibly hoped for. The rooms were very clean and comfortable, we were accommodated in a rear apartment and away from the pool area so the noise levels was practically non existent. The pool complex itself is relaxing and inviting. Everything was supplied and the rooms serviced regularly, a huge basket of fruit and wine in the fridge. The rooms were spacious and beds very comfortable. This resort is close to everything and therefore easy to walk practically anywhere. Anne and Jason offered expert advise and were extremely friendly hosts. A smile goes a long way, and assistance with bookings etc very helpful. We would definitely recommend a stay at the Freestyle Resort and would have loved to have stayed longer.
Chris B

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ringwood, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 October 2013

Stayed for one week at Freestyle Resort, Anne and Jason were great hosts and helped us with tour bookings etc. Rooms were very clean and comfortable. Supplied pool towels, coffee, fruit basket upon arrival and even wine in the fridge. Highly recommend.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynette T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 October 2013

Freestyle apartments are well located, walkable from the main drag but far enough away to feel quiet. The apartments themselves are basic, but have everything you'd ever need, including consumables. They were spacious and clean, the beds were comfortable and the showers were very powerful. It is true to say that our host, Anne, provided exceptional service during our stay, and was always on hand to advise on activities, restaurants or just for a chat. Wifi was included (with 500 MB download limit per person) and we were offered a late checkout without even asking, which was well received since we had a late flight. Our only gripe, and this is a small one, would be that laundry machines were charged at $4 per wash/dry, whereas other places we stayed at offered these facilities free of charge.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Temps4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2013

My parents and I were in Port Douglas for a quick visit and we accidently stumbled across the Freestyle Resort. It was lovely and quiet, and relaxing, very clean and had ample space. The host was very informative and helpful, and made our stay even better, as had a very good knowledge of Port Douglas and surrounds. Would stay for longer next time.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Greenplanet1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Freestyle Resort Port Douglas

Property: Freestyle Resort Port Douglas
Address: 47 Davidson St, Port Douglas, Queensland 4877, Australia
Phone Number:
Region: Australia > Queensland > Port Douglas
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Port Douglas
#3 Family Hotel in Port Douglas
#6 Romantic Hotel in Port Douglas
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Freestyle Resort Port Douglas 4*
Number of rooms: 31
Official Description (provided by the hotel):
Freestyle Resort Apartments are favourites in the Port Douglas market. The Apartments were fully refurbished in 2014 setting benchmark standards for boutique accommodation in the Region. We experience high repeat visitation with many guests returning on an annual basis. Located beachside of Port Douglas with parkland opposite and to the North our location is second to none. Our award winning heated swimming pool and spa is a favourite spot for a quiet read, or just taking in the sun in a lovely tropical garden setting. The little extras like great personalised service from your resident managers Anne & Jason, complimentary pool towels, mid-week room services and free wi-fi broadband internet in all apartments and around the Pool precinct sets the scene. ... more   less 
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Also Known As:
Freestyle Resort Port Douglas Hotel Port Douglas
Freestyle Hotel Port Douglas
Port Douglas Freestyle Hotel

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