I booked a holiday at this resort then read some really concerning reviews. Rang the resort, a lovely lady spent time reassuring me which was appreciated., exceptional service !
I think the reviews that are not so positive have been written by people who should try the QT next door, which will cost them $5000 more. One must remember the price and when you are getting such a great deal, you have to compromise. The breakfast was absolutely fine, especially as it was included in our $1200 week long stay. If you are looking for absolute perfection and if you can afford to pay for it, go elsewhere. If you are looking for a comfortable base to explore the area, Rendezvous is perfect, especially if you have children.
It took about 2 hours of being at this resort for me to realize that I had absolutely nothing to worry about. Our spacious two bedroom villa opened out onto a beautiful lagoon pool. The 13 year old took one look at it and declared that this was 'the best holiday ever' the 2 year old eyes nearly popped out of her head. Our downtime at this resort was going to be spent in a shaded, beautifully landscaped oasis. Thank you rendezvous. Mind you there was kids jumping around and the 'brandy brothers' (not liquor, the ball game) but that just added to the entertainment. We couldn't of wanted a better place to relax.
And then Port Douglas .... The low Isles, amazing ! Great staff, awesome lunch on the boat, the tropical island and a beautiful snorkel over the reef. Mossman's Gorge the most incredible place to experience, especially if you get in the water. Kuranda sky rail, scary undertaking, turned into something I will never forget. Outdoor theatre, Ballyhooley Railway (Irish for Party Town ?) and the Sunday Market with the very inspirational local businesses. Port Douglas is just beautiful.
But back to the resort. I read reviews about critters all over the wall well they were just innocent little sugar ant (insect spray provided) but they really weren't a problem. No flyscreen, sure, but ceiling fans and air conditioners everywhere you needed them. Yes, the townhouses were older, some are renovated which has been done to a reasonable standard, they are simple and not displeasing. The musky smell was there, I could of burnt incense but after a little while, it just didn't bother me, with cooking smells taking over soon enough. The carpet is older, but not disgusting. The couch is like an outdoor setting, being cane, but the cushions are comfortable and it was fine for the amount of time we sat on it and watched TV. We took our own computer and internet, the kids would watch a DVD in bed, for some peace and quiet.
The shower downstairs had a high base and with the plug in made an awesome after pool bath for the toddler. The 13 year old took the main bedroom because once the twin beds in the second bedroom had been put together it made a massive king bed, perfect for us with the little one and her night time visits, The beds were comfortable with fresh linen, the bathroom was modern with a big walk in shower. I felt we were able to relax because it was comfortable enough to do so and it provided everything we needed.
We had only one set of towels but we had a washing machine and dryer if needed. Mostly clothes and towels dried easily overnight on the clothes horse or over the indoor balcony. The room not being serviced didn't bother me. Obviously that would increase the tariff, The breakfast is great, serve yourself, good choice, you are dining with lots of others, but as it is being served for a few hours so there is no wait really. If something does run out it is replenished quickly, you may have to wait a few minutes, it only happened to me once. It was a relaxing environment, definitely clean with polite and helpful staff.
I would definitely go back to Rendezvous. I think if you did encounter a problem there, they would be quite happy to sort it out anyway. Remember some are renovated and some aren't, that will be reflected in the price difference. The gardens as far as I can say, were beautiful, not pristine, but gorgeous regardless and of course all wrapped up in Port Douglas's beautiful weather.
- Official Description (provided by the hotel):
- Reef Resort Port Douglas by Rydges offers two storey 1, 2 and 3 bedroom villas each with a kitchen, laundry, separate lounge and dining areas, TV/DVD player and balcony or patio in over 110 square metres of living. Set on 15 acres of lush tropical gardens offering plenty of room to spread out and enjoy the facilities which include 2 large lagoon-style pools, 1 leisure pool, a children's pool, children's playground, gymnasium, 25m lap pool, tennis courts and a family BBQ area. ... more less
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- Also Known As:
- Rendezvous Reef Resort Port Douglas Hotel Port Douglas
- Rendezvous Reef Port Douglas
- Rendezvous Reef Hotel Port Douglas