The Very Good:- Lovely sparkly clean pool backing onto the canal water is glorious and BBQ sheltered areas and gardens very good and clean. The Chinese man who welcomed us and helped us with our questions was a very polite people orientated person, great people skills! His colleague LLoyd let the place down with the following:-
The Not so good:-
Visitors Carpark has 2 broken down cars in it.
Loungesuite in the 2 bedroom apartment was very very filthy as I used baby wipes to clean thick dirt off it.
The Oven door rubber strip is hanging on the ground.
Most of the night until midnight, Unit on our floor had 12 people with unacceptable noise and their noise came through their kitchen into our loungreoom. Too many people in that room!
The fan/light remote didn't work, therefore I couldn't read at bed at night and could not keep cool even with door open..
Lloyd one of the Managers has no people skills, yet his colleague the lovely Chinese Man does.
- Official Description (provided by the hotel):
- High rise hotel on the river, only 10 minutes walk from the famous surf beach. Every apartment has 2 bedrooms, with a spa in the ensuite off the main bedroom. 3 Balconies with stunning views day or night. Suitable for longer stay family groups or exciting weekends away. ... more less
- Reservation Options:
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- Also Known As:
- Emerald Surfers Paradise
- The Emerald Surfers Paradise, Gold Coast, Australia