Where do I start... This hotel is not worth the money you pay.. Currently staying here for 7 nights and paid $3913 as what is described as a 4.5 star hotel. We had to wait 2 hours for our room to be ready (I should mention we booked a year ago) the rooms are filthy with stains on the lounges, walls and carpet, the bathroom had mould all over it... Dishwasher had a brown liquid floating in the bottom of it, they wouldn't vacuum our room after asking for 2 days nor would they give us a vacuum head which was missing so we could do it ourself. The blinds and windows are covered in filth and dust...and Reception couldn't care less cause they already had our money...after complaining to reception I was told our room had been cleaned but not to the standard of what we expected... What should be expected in a $560 per night room? Avoid at all costs!!!!! I've stayed in cleaner and friendlier cabins than this place!! We actually met people in the lift who we're complaining of the
exact same thing as we are while we were playing Russian roulette in the lift as the led screens don't work so you don't know what floor your on. I don't know who owns this place but whoever you are you really need to sort out your staff, level of cleanliness or drop your 4.5 star rating to something that does not scream fantasy!!
- Official Description (provided by the hotel):
- Comprising of two residential towers, Circle on Cavill offers luxury accommodation for couples, families or business delegates looking for a relaxed holiday in Surfers Paradise on the Gold Coast. With its central location, proximity to the beach and direct access to the Circle on Cavill shopping precinct, Circle on Cavill ensures you will never be short of things to do. Circle on Cavill boasts spacious one, two and three bedroom apartments, all consisting of self contained state of the art kitchens, laundry, bathroom including spa, flat screen televisions, DVD player, stereo and cable TV. Circle on Cavill has many onsite facilities including two lagoon style pools, fully equipped gym, sauna and spa, as well as a children's playground and games room. Relax in the Zen garden terraces overlooking the bustling centre below. Circle on Cavill is perfectly positioned to take advantage of the iconic Australian beach culture and the contemporary international entertainment to make it a very sort after destination. CIRCLE ON CAVILL HAS A STRICT 'NO PARTY POLICY' (DOCUMENTATION TO BE SIGNED ON ARRIVAL). Circle on Cavill Party Policy: - Each apartment requires a guardian of legal age (18 years or greater) - Parties are not permitted in apartments - Registered guests only permitted in apartments after 10pm - Excessive noise will not be tolerated - Excessive levels of alcohol are not to be brought onto the premises - Apartments are to be left in original condition on check out or additional charges will apply Failure to comply with the above will result in immediate eviction from the premises. Circle on Cavill reserves the right to retain all accommodation paid. Circle on Cavill is a mixed use building that includes residents, permanent tenants and holiday rental apartments. Circle on Cavill apartments consist of city, river, hinterland and ocean views. One Bedroom Apartments are located from level 5 with city, river and hinterland views One Bedroom Ocean View Apartments are located from level 13 Two Bedroom Apartments are located from level 5 with city, river and hinterland views Two Bedroom Ocean Apartments are located from level 13 Three Bedroom Sub Penthouse Apartments are located from level 35 with ocean, river and hinterland views Apartments are assigned on the day of arrival, with levels & views allocated depending on availability. Bond policy: Upon check in, guests are required to provide photo ID and a credit card pre-authorisation. A $200 security bond is required for 1 Bedroom Apartments. For 2 and 3 Bedroom Apartments a $500 security bond is required. ... more less
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- Also Known As:
- Mantra Circle On Cavill Hotel Surfers Paradise
- Mantra Circle On Cavill Surfers Paradise, Gold Coast, Australia