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Mantra Circle on Cavill
Ranked #6 of 31 Hotels in Surfers Paradise
Certificate of Excellence
Reviewed 26 February 2014

I really enjoyed our stay at the Mantra Circle. The room was amazing with a great view of the beach and the city. Can definitely recommend. The only comment I can make is housekeeping. They were a bit inattentive with rubbish, they didn't remove any until about our 3rd night, even though we left it all right near the front door, when it was clearly rubbish. Also the light globes were out on the lamps in the bedroom, asked for them to be replaced, and never got done. Only minor, however annoying. Great facilities in the hotel, also a great location being right on top of a shopping plaza downstairs with a supermarket, bowling alley, restaurants and pubs and clubs. short walk to the main strip. Would definitely stay here again. The concierge were very helpful in checking us in and with any requests we had. And free parking is a total bonus

Room Tip: Get a high ocean view room - you wont be disaapointed
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  • Stayed: February 2014, travelled with friends
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1  Thank Mandy4116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie S, General Manager at Mantra Circle on Cavill, responded to this reviewResponded 3 March 2014

Dear Mandy4416, Thank you for your five star review. We always love reading how much our guests loved their stay with us. Thank you for your comments on the daily rubbish removal. The team are very specific on only removing rubbish from the bins in the apartment during a guest stay as each floor also has a refuse room for use during your stay. We prefer to air on caution when disposing of items in a guest room during a guest stay if we are not too sure then we leave it so we don't dispose of anything valuable! Thank you for your tips for a high floor with an ocean view, simply stunning. See you next time at Circle on Cavill.
Kind Regards
Katie Scholes
General Manager

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2,617 - 2,623 of 3,381 reviews

Reviewed 25 February 2014

THE ROOM - The apartments were great. We stayed in room 1342 on the 34th floor. They were well set out and very spacious. We had a one bedroom, with one bathroom, laundry, full kitchen, lounge and another sitting/storage area. The kitchen was missing a few basic things we needed, but I rung the reception and someone bought them up to us. The air con only could be set in either the lounge or bedroom area, not both at the same time. The lounge one seemed to work better to cool the whole apartment.
We paid extra to get the ocean view and I think it was well worth it. The other side didn't have much to see. We could see all the way up to Jupiter’s in Broad-beach. I had the view of the Q1 from my bed. The only negative I could say is it would have been nice if they designed the apartment with a window that you could open, rather than all big sliding glass doors.

CHECK IN - We had to check out of another hotel and we were there before 11 am and they let us check in with no extra charge.

CLEANING - The cleaners came and emptied bins, replaced towels and made beds daily. Also there was a rubbish chute on each floor.

KEYS – We were given two keys for a one bedroom, as you need to scan them in the lift at all hours to get to your level but not to common areas.

PARKING – The parking was over 3 levels under the buildings. The guests are only allowed to park in the parks with the red ‘H’s on them. On the highest level there wasn't many but as you get lower many appeared. There is lifts from the parking to the North and South towers.

FACILITIES – On the 4th level the two towers connect. There is access to two pools, outside spa, BBQ areas, Gym, Sauna, games area and other sitting areas. There was WIFI but you have to pay extra for it.

LOCATION – The location was great, you can pretty much walk to anywhere you need to go.
From the ‘C’ level in the lift you walk out to the Cavil mall. There is an ATM right at the entrance of the South tower and a Woolworth at the North entrance. The beach was only a 5 minute walk away. The place is surrounded by some amazing restaurants and other things to do. You can easily walk to the Q1 from there.

I stayed in the Gold Coast in February 2014.The time of year was great as it wasn't school holidays and there were fewer people around. If you are planning a holiday to the Gold Coast soon I would try to wait until the tram lines are completed, as there is construction all threw the main streets. Once they are running they will be great, linking the different parts of the coast.

As always with all my reviews I've added some useful photos, of things that no one else has added. Rather than adding ones of worn out furniture. Thanks for reading :)

Room Tip: Pay extra and get an apartment with an ocean view.
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  • Stayed: February 2014, travelled with friends
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3  Thank alanna1622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie S, General Manager at Mantra Circle on Cavill, responded to this reviewResponded 26 February 2014

Dear alanna1622
Thank you so much for your very informative and fair review. We sincerely appreciate our guests using the TripAdvisor channel to assist future visitors and guests to both Mantra Circle on Cavill and Surfers Paradise. The tips and images you have included are also really helpful and informative and provide a very good overview of the resort, apartments, location and our Mantra services.
Thank you alanna1622.
Kind Regards
Katie Scholes
General Manager

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Reviewed 24 February 2014

Myself and my Fiance stayed here Feb 2014. Location is great! woolies right outside your door, close to cavill, attractions, resaurants all in walking distance. On arrival we were helped by a lovely man didnt catch his name who was very helpfull. We read mixed reviews on this hotel, on arrival to room it was a releif.. The Room was spacious AMAZING views we were on level 22. The kitchen was well equiped and everything in working order, only suggestion maybe ice trays for freezer and a jug for water < very minor. We stayed in a 1 bedroom apartment, Room and bed were great! SPA great.. The Carpet could do with a fix, small crack in TV, alot of marks on the walls in all rooms but not enough to call this hotel terrible, as ive previously read. We had fresh towels delviered daily. We stayed in the South tower facing hinterland views, loud at night time as you can hear everything from the streets so if your looking for quiet i wouldnt suggest this but i had no problem as what do you expect when your in the heart of surfers paradise. Pool and spa facilities are wonderful, the pool furniture could be upgraded, looking a little old. I would stay here again. Wouldnt call it 4 stars, if they did some minor upgrades i beleive this would help. Overall we enjoyed ourself & came home happy.! thanks.

Room Tip: South Tower. High up for great views.
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  • Stayed: February 2014, travelled as a couple
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1  Thank Teish2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie S, General Manager at Mantra Circle on Cavill, responded to this reviewResponded 26 February 2014

Dear Teish2014
Thank you for taking the time to review your experience on TripAdvisor following on from your stay with us. It was great to read your review and your overall recommendation to other readers of our review site that the resort has great facilities, a wonderful location and amazing apartments. Thank you for also noting the small details to assist future guests in selecting Mantra Circle on Cavill for a great holiday whilst visiting Surfers Paradise.
Kind Regards
Katie Scholes
General Manager

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Reviewed 24 February 2014

My birthday week to the gold coast was my first time in Australia and it was not to disappointing.

We booked the Mantra Circle on Cavill for 6 nights having searched multiple places, we opted for this regardless of the mixed reviews. They allowed up to check in at 9am which was great, we had a great view looking out towards the stadium/race track (32nd floor), decent sized balcony.

The apartment was big for a 1 bedroom, it did however have another room with a single chair in it and no door... office like, absolutely pointless having this room. The apart was not the cleanest, the carpets looked like they need a good hover, some areas of discolor near the air conditioning unit ( which was very noisy when in the bathroom). The kitchen was well equipped, micro, dishwasher, toaster, kettle etc, so we where happy with that. In all it just needed a good clean and polish.

The location is just amazing, bottom of apartment, you have everything you need, from woolworths to dominos, pubs, clubs,shops.

Room Tip: Ask for the south tower
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  • Stayed: February 2014, travelled as a couple
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Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie S, General Manager at Mantra Circle on Cavill, responded to this reviewResponded 26 February 2014

Happy Belated Birthday Ian L
Thank you for your review although the title of the “Good, Bad and Ugly” perhaps is a little harsh!! It is great to see our team provided you with a warm welcome and complimentary early check in so you could make the most of your time on the Gold Coast. Thank you for feedback that the apartment required a little bit of a polish, we will take your comments on board and share this with our Housekeeping team. The study area of the apartments is a little bit of lost space but is very useful for guests traveling and requiring an extra bed as the one bedroom apartments can accommodate up to 4 adults although they are very spacious for 2 adults!
Kind Regards
Katie Scholes
General Manager

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Reviewed 17 February 2014

It was disappointing to have a poor "ocean" view and to find that the carpet outside the bathroom was soaking wet on arrival. After further inspection we observed that the room had not been vacuumed, and there were several items in the "gourmet" kitchen missing. The service provided by staff was prompt and we were moved to a room with a better view, and although it also needed to be vacuumed as we found drink bottle lids and peanuts on the floor, it was promptly cleaned. We were provided with fresh towels daily. The location is very convenient to all Surfers Paradise amenities.

Room Tip: Choose a room in the south tower, up as high as you can get.
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  • Stayed: February 2014, travelled as a couple
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    • Location
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    • Cleanliness
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3  Thank SPGP2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie S, General Manager at Mantra Circle on Cavill, responded to this reviewResponded 26 February 2014

Thank you for your review. It is disappointing to read your review that upon your arrival the apartment suffered from a water leak and wet carpet. It is great to see that you contacted our helpful reception team and that they attended to this straight away with a room move so maintenance could attend to the issue. Please accept my apologies for the items you found on the carpets, again great to see we rectify anything that is missed and nothing is a problem for the team. I can appreciate this wasn’t a great way to start your holiday and for this I would like to apologise.
Kind Regards
Katie Scholes
General Manager

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Reviewed 14 February 2014

Overall appearance of room was lovely with excellent views of the ocean and surrounds. The reason we choose this Hotel was because of the in room spa. Which was heaven. However, the cleanliness disappointed. Cigarette butt on balcony from previous patron was the start. The aircon registers were full of dust, the Venetian blind in the bathroom looked like it has not been taken down and cleaned since it was put up plus the cords to work it are a tangled mess. When using cutlery I had to put 3 knives straight back into the dishwasher along with a mug. That was only the things I came found without going through everything. The bed was comfortable enough but the pillows were terrible, very flat and in need of replacement. However the position of this Hotel is in an excellent position with Woolies right outside the door plus all that Cavil Ave has to offer. This year sees the commencement of the new tram/ rail service to begin which will offer a great way to travel to different spots as far down as Broadbeach for those without a car. Would I stay again? Possibly if the cleanliness improves. Room 1122

  • Stayed: February 2014, travelled as a couple
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1  Thank Kazbev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie S, General Manager at Mantra Circle on Cavill, responded to this reviewResponded 26 February 2014

Thank you for your review, you stayed in one of our one bedroom ocean apartments. The unit has recently received an upgrade of furniture items with a new lounge suite, dining chairs and sofa bed. Thank you for your comments on the pillows, we will be upgrading the bedding at the resort shortly so everyone can enjoy a plump new pillow rather than a flat one! A number of apartments already have the new bedding, I am sorry that the apartment you stayed in is awaiting the installation of the new bedding. Thank you for your comments on the cleanliness of the apartment, this of course should not have been the case. Thank you for using the dish draw to run the items through a second wash however our team would have been more than happy to assist and attend to these details for you although I can appreciate this should not be required. The apartments should be all presented to our usual high standard for our guests arrival, it is great to know when this is not the case so we can work on this as a team.
Please do not hesitate to contact us in the future should you wish to return and we will ensure you are well looked after. Thank you again Kazbev for your review.
Kind Regards
Katie Scholes
General Manager

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Reviewed 12 February 2014

I stayed here during the week and I loved it! I think Tyler on the front desk was very informative. Our room was clean and tidy and so big for a 1 bedroom apartment, the views are incredible and you can't beat the location. Everyone has a whinge about dishwashers not working and scratches on walls and furniture..HELLO it's a hotel, it's a little something called WEAR AND TEAR!! Why would you book somewhere like the Gold Coast to sit in your room all day and stare at the walls and use the dishwasher. I think this is a fantastic building and will certainly recommend. Thanks to the guys who checked us out on Tuesday 11th Feb (sorry didn't get your names) Very polite and excellent at handling high paced environments. I look forward to returning.

  • Stayed: February 2014, travelled as a couple
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1  Thank LocalGirl1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie S, General Manager at Mantra Circle on Cavill, responded to this reviewResponded 26 February 2014

Localgirl1987 – I loved reading your review!! Thank you so much for being a great supporter of Mantra Circle on Cavill, our great customer service and our amazing apartments. We work extremely hard as team to welcome all of our guests and provide everyone with an amazing experience. It is great to hear from you all when we nail it and get it right, thank you again!
Kind Regards
Katie Scholes
General Manager

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Additional Information about Mantra Circle on Cavill

Address: 9 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Surfers Paradise
#6 Luxury Hotel in Surfers Paradise
#7 Business Hotel in Surfers Paradise
#7 Family Hotel in Surfers Paradise
Price Range: £101 - £302 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Circle on Cavill 4.5*
Number of rooms: 179
Official Description (provided by the hotel):
Circle on Cavill boasts spacious one, two and three bedroom apartments, consisting of city, river, hinterland and ocean views, all with self contained kitchens, laundry, bathroom including spa, flat screen televisions, DVD player, stereo and cable TV. Onsite facilities including two lagoon style pools, fully equipped gym, sauna and spa, as well as a children's playground and games room. Relax in the Zen garden terraces overlooking the bustling centre below. CIRCLE ON CAVILL HAS A STRICT 'NO PARTY POLICY'- Each apartment requires a guardian of legal age (18 years +) - Parties are not permitted in apartments - Registered guests only permitted in apartments after 10pm - Excessive noise will not be tolerated - Excessive levels of alcohol are forbidden -views allocated depending on availability. Bond policy: Upon check in, guests are required to provide photo ID and a credit card pre-authorisation. ... more   less 
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Also Known As:
Mantra Circle On Cavill Hotel Surfers Paradise
Mantra Circle On Cavill Surfers Paradise, Gold Coast, Australia

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