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“Good Convenient Location”

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Mantra Circle on Cavill
Ranked #7 of 32 Hotels in Surfers Paradise
Certificate of Excellence
Hamilton, New Zealand
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good Convenient Location”
Reviewed 24 August 2014

My hubby and myself stayed here for 10 nights in May, 2014.. we stayed in a 2 bedroom ocean view apartment on the 19th level. It was very noisey because of the lift right outside the door.
Our room had lovely ocean views, but across the top of the buildings, the apartment had everything you would need, spacious kitchen area,good laundry area, 2 bedrooms with spa bath, and a large outdoor balcony area.
A large complex with many outdoor features which we did not get to use, plus childrens rooms and gym.
The location was excellent for all grocery shopping with Woolworths being just below on the ground floor, also a pharmacy, newsagent, bottle store and restaurants located close by, with a short stroll to Caville Avenue, and another plus it was really close to the buses.
We booked our stay with Holiday Holiday and had no problems.
We enjoyed our stay..

Room Tip: Higher floors would have better views
See more room tips
  • Stayed April 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
Helpful?
2 Thank KiwiNanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (424)
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English first
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 August 2014

We stayed in the south tower level 41 for two nights with city views and wasn't impressed in the room for the price we paid. ($250pn) YES the view was gorgeous and bathroom was lovely but the overall apartment wasn't that nice. very poor furniture, NO foxtel, cracks throughout the whole apartment and the bed not to mention the size of it, would have been the most uncomfortable bed i have ever slept in! YES location is great but due to the overall run down unfriendly room we stayed in we wont be coming back to again.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank JessMorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherBrett111, Manager at Mantra Circle on Cavill, responded to this review, 1 September 2014
Dear Jess,

My apologies, it does sound as though we have missed the mark on the quality of the room provided.

Can you please contact me directly at circle.res@mantra.com.au with the name of the booking and the departure date so I can have these issues rectified.

Kind regards


Chris Brett
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cessnock, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 August 2014

Circle on Cavill consists of two towers: The North Tower & The South Tower.Both Towers have apartments with fantastic views looking out towards either the beach & shopping area or towards the canals & mountains. The location was excellent being only a block or two away from the main shopping area and the beach.
The rooms were certainly spacious as well as clean and tidy. The balcony was large enough for a family of six to sit and enjoy a meal or if you preferred to sit or lay inside, the floor to ceiling glass windows & doors provided excellent views.

The biggest complaint we had was the slow elevator service in the North Tower. We were on the 30th floor and after waiting several times for the lift, I found that one particular day it took sixteen minutes to come to our floor (& yes, we had pressed the button). Had we not been up on the 30th floor I would have walked down the fire stairs. At other times the floor level indicators were not working & the elevator was not stopping at the required floor levels. However in the South Tower we found the elevator service was "normal".

Apart from the poor elevator service which should have been fixed up by now, I feel the view and location make it a worthwhile place to stay.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank PKidcaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherBrett111, Manager at Mantra Circle on Cavill, responded to this review, 27 August 2014
Dear PKidcaff,

Thank you for the review, I'm glad you enjoyed your stay on the hole and look forward to seeing you again in the near future.

Kind regards


Chris Brett
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maroochydore, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2014

Our apartment was much bigger then we expected. The main bedroom and spa had spectacular ocean views. The spa was very functional and perfect for a romantic getaway. After check out, the reception staff allowed us to keep our car parked in their undercover area while we continued exploring the area. Great service, great location, spectacular views and very comfortable. We will definitely stay again

Stayed August 2014, travelled as a couple
Helpful?
2 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherBrett111, Manager at Mantra Circle on Cavill, responded to this review, 26 August 2014
Dear Kevin,

Thank you very much for taking time to share your experience. Looks like we really hit the mark with our service during your stay.

Kind regards


Chris Brett
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maclean, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 August 2014

Great service, so friendly, definitely the best Gold Coast hotel by far. Although the cleanliness could have been better, nobody is perfect. Great value for money, I booked a 2 bedroom, Spa ocean view apartment, would highly recommend this to any one looking to stay on the Gold Coast

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nick92s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherBrett111, Manager at Mantra Circle on Cavill, responded to this review, 21 August 2014
Dear Nick,

Thank you for taking time out and providing a review, our team always enjoy such encouraging feedback.

Kind regards


Chris Brett
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 August 2014

We had 6 wonderful nights at the Mantra Circle on Cavill. We had sensational views of the coast and the room was large and spacious plenty big enough for the 2 of us. If I had a minor complaint it was about the cleanliness of the apartment when we walked in, the class shower screen was smeary and the glass table top was not very clean it had sticky marks on it, also the ironing board cover was very tacky when I ironed a shirt it left a criss cross pattern of the metal of the iron board on it but these are only superficial issues it would not stop from staying there again in fact I can't wait until we can go up there again and we would want to stay in the South Tower again for the uninterrupted views. Annette Davies

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matildajane56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherBrett111, Manager at Mantra Circle on Cavill, responded to this review, 26 August 2014
Dear Annette,

Thank you so much for the review, I have tracked down your room number and will have the ironing board cover replaced.

Look forward to seeing you again in the near future.

Kind regards

Chris Brett
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yallingup
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 August 2014 via mobile

Found the room to be good value for money, good size and has everything you need for an extended stay of 7 nights, little bit more detail on cleaning, bit of mould down drain in bathroom sink, daily housekeeping was only a bed made and towel change when we were there for week, didn't wipe down bathroom. Would be better with curtains in main bedroom instead of blinds, overall would definitely re book

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AngGN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherBrett111, Manager at Mantra Circle on Cavill, responded to this review, 21 August 2014
Dear AngGN,

Thank you for taking the time to provide a review.

I will definitely pass on your feedback to our Executive Housekeeper regarding the service during your stay.

Kind regards


Chris Brett
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra Circle on Cavill

Property: Mantra Circle on Cavill
Address: 9 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Surfers Paradise
#7 Family Hotel in Surfers Paradise
#7 Business Hotel in Surfers Paradise
#7 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Mantra Circle on Cavill 4.5*
Number of rooms: 179
Official Description (provided by the hotel):
Comprising of two residential towers, Circle on Cavill offers luxury accommodation for couples, families or business delegates looking for a relaxed holiday in Surfers Paradise on the Gold Coast. With its central location, proximity to the beach and direct access to the Circle on Cavill shopping precinct, Circle on Cavill ensures you will never be short of things to do. Circle on Cavill boasts spacious one, two and three bedroom apartments, all consisting of self contained state of the art kitchens, laundry, bathroom including spa, flat screen televisions, DVD player, stereo and cable TV. Circle on Cavill has many onsite facilities including two lagoon style pools, fully equipped gym, sauna and spa, as well as a children's playground and games room. Relax in the Zen garden terraces overlooking the bustling centre below. Circle on Cavill is perfectly positioned to take advantage of the iconic Australian beach culture and the contemporary international entertainment to make it a very sort after destination. CIRCLE ON CAVILL HAS A STRICT 'NO PARTY POLICY' (DOCUMENTATION TO BE SIGNED ON ARRIVAL). Circle on Cavill Party Policy: - Each apartment requires a guardian of legal age (18 years or greater) - Parties are not permitted in apartments - Registered guests only permitted in apartments after 10pm - Excessive noise will not be tolerated - Excessive levels of alcohol are not to be brought onto the premises - Apartments are to be left in original condition on check out or additional charges will apply Failure to comply with the above will result in immediate eviction from the premises. Circle on Cavill reserves the right to retain all accommodation paid. Circle on Cavill is a mixed use building that includes residents, permanent tenants and holiday rental apartments. Circle on Cavill apartments consist of city, river, hinterland and ocean views. One Bedroom Apartments are located from level 5 with city, river and hinterland views One Bedroom Ocean View Apartments are located from level 13 Two Bedroom Apartments are located from level 5 with city, river and hinterland views Two Bedroom Ocean Apartments are located from level 13 Three Bedroom Sub Penthouse Apartments are located from level 35 with ocean, river and hinterland views Apartments are assigned on the day of arrival, with levels & views allocated depending on availability. Bond policy: Upon check in, guests are required to provide photo ID and a credit card pre-authorisation. A $200 security bond is required for 1 Bedroom Apartments. For 2 and 3 Bedroom Apartments a $500 security bond is required. ... more   less 
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Also Known As:
Mantra Circle On Cavill Hotel Surfers Paradise
Mantra Circle On Cavill Surfers Paradise, Gold Coast, Australia

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