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“Good Location, in need of an upagrade”

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Promenade Apartments
auckland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Location, in need of an upagrade”
Reviewed 6 February 2011

These apartments are in the centre of surfers which is great location.
was disappointed with the broken spa, when making the booking inquired about spa and pool especially, spa was not even working when we got there then the staff told us the pool was leaking badly, glad we were still able to swim in it.
The lights around the pool and bbq remained turned off all the time was really hard to cook on the bbq in darkness.
The rooms were ok, nothing flash and not serviced daily, had air conditioning though, and kitchen was more than adequate for our needs. really in need of some basic upgrading a paint job would go a long way.
Good place to stay if your mostly going to be out and about, good location to get to everything. not the place to stay if you plan on spending large amounts of time at the hotel.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nzrabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2010

These apartments are located right in the centre of Surfers Paradise, making it an excellent place to stay if you want to be close to the nightlife, transport, beach and shops. It does get rather loud in the evenings, however that's expected when staying in the centre!!

The only issues is that there was no oven, although it stated fully equipped kitchen and there was hardly anyone at reception, even when we tried to check in!!

Otherwise it was an enjoyable stay!

  • Stayed September 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zurecki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoria
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 February 2009

my partner and 2 friends stayed at the promenade for 4 nights in a premium 2 bedroom apartment. The negatives unfortunately outweighed the positives.
-spa was not working
-shower leaked
-constructions works right next door and was not informed
-contained 1 two seater couch for 4 people
-reception closed before the time stated
-entrance to reception was dirty and had rubbish and urine on the ground

the positive was that it was right in the middle of surfers! 100m 2 beach, caville ave and 200m to bus stop.

  • Stayed February 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ajj123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Surfers Paradise hotels

New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2009

I am writing this because I would like to say my heart felt thanks to the staff for looking after my friends and I so much whilst we stayed at the Promenade Apartments. Everything was went well with our stay from our rooms, the fun location and good times at Surfers Paradise. But it was the friendly caring attitude of the managers and the team working there that made it for us. You guys deserve a medal for your good work. Fully rate this as a great place to stay.

  • Liked — The service
  • Disliked — nothing bad
  • Stayed February 2009, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Myles30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Promenade Apartments

Property: Promenade Apartments
Address: 18-20 Orchid Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Free Breakfast Kitchenette
Hotel Style:
Ranked #113 of 122 Speciality Lodging in Surfers Paradise
Price Range (Based on Average Rates): ££££
Hotel Class:3 star — Promenade Apartments 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Promenade Apartments Surfers Paradise, Gold Coast, Australia

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