We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Surfers getaway”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Wyndham Surfers Paradise
Ranked #13 of 31 Hotels in Surfers Paradise
Reviewed 9 May 2014

2nd stay for my wife and I. Great location, short walk to beach and mall. Friendly, helpful staff Clean apartments. Has everything we needed for a 3 day getaway. Workers are still installing a new tram network, which was annoying trying to follow the footpath with all the barriers.

Room Tip: 1210 view to pacific ocean
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kevin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this reviewResponded 10 May 2014

Dear Kevin T,

We are so happy to hear this is your second stay and you enjoyed it again here at Wyndham Surfers Paradise. The last of the beatification works around the tram lines should be finished shortly and next time you stay, Surfers Paradise should be barrier free!

Looking forward to welcoming you and your wife back soon.

Kind Regards

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (733)
There are newer reviews for Wyndham Surfers Paradise
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

480 - 486 of 733 reviews

Reviewed 4 May 2014

Stayed in January 2014 with the wife and two kids under five. Nice, clean room with handy inclusions for a family hitting the beach, pool and local theme parks, eg. Washing machine and clothes dryer. Room had full kitchen, food and groceries close by. Very nice pool. Expect the usual Wyndham membership sales pitches during your stay (I am not a member), but the staff are friendly and helpful.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Belphins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this reviewResponded 10 May 2014

Hi Belphins,
We are happy to hear you enjoyed your stay and that our staff were able to assist with your holiday needs. We think Apartment holidays are great too, makes it so much easier when travelling with the family.

We look forwards to welcoming you back soon!

Kind Regards

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

Travelled to Wyndham Surfers paradise and stayed in Room 1402 from 23/4/14 till 27/4/14 and these were the things why I would not recommend Wyndham Surfers Paradise to anybody.
1) TV screen was filthy.
2) Stereo not working (kept on crackling and cutting out)
3) Coffee table had sand spawled all over it on arrival.
4) Lounge ceiling had water damage with paint peeling from it.
5) Finger prints on wall (approx. 20cm long) in main bedroom.
6) Remote for TV in main bedroom not working.
7) 2 door fridge with dents all over it in kitchen
8) Brown sludge in outdoor spa surrounding tiles above water line
9) Main bedroom 2 x singles pushed together (one mattress was so saggy my back hurt every morning)

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank suebear69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNSurfersParadise, Manager at Wyndham Surfers Paradise, responded to this reviewResponded 30 April 2014

Dear suebear69,

Thank you for taking the time to post your review on Trip Advisor

Please accept our sincere apologies for the cleanliness of your apartment, the mentioned amenities not working and the discomfort you recived due to your bed. We will be addressing this with our housekeeping department to ensure the apartments are thoroughly cleaned then checked by a supervisor and any maintenance issues are reported and fixed prior to guest arrival. We hope that these issues were reported during your stay so that the issues could be fixed and the apartment re-cleaned

We thank you for bringing this to our attention and apologise that your stay was not to our usual standard.

Thank you again for your review, your feedback is greatly appreciated.


Kind Regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

It would have been a good apartment if not for the noise.

There was traffic noise from the highway, road work (tram related) and a door banging incident at mid night - the hotel staff came to check and left, leaving the person continue to bang on the door and yelling for another 30-40 minutes, before disappearing).

The lounge room was a bit small but functional; big balcony; good location; lots of dining options; clean (mostly) and well maintained (mostly).

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank wmrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNSurfersParadise, Manager at Wyndham Surfers Paradise, responded to this reviewResponded 30 April 2014

Dear wmrl,

Thank you for taking the time to post your review on Trip Advisor

We appreciate all feedback as we strive to continuously improve our product and service

We're very surprised that your apartment was noisy; although we are located close to main roads,and there is tram related road works currently ongoing our windows and doors are double glazed and once closed, noise is minimal if not non existent. It is upsetting to hear that you were unable to sleep due to this and the door banging incident which has been adressed with our front office staff. Please accept our apologies for this.


Thank you again for your review, we look forward to welcoming you back next time you stay.

Kind Regards,

Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014 via mobile

Booked direct through resort and was happy with service received . Busy with time share people being shown around . Pool gets sun around 10 am not enough lounge chairs and those existing can be a tad uncomfortable . Rooms very clean with a great view! Unfortunately no 3 bedrooms only 1 and 2

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank dani73Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNSurfersParadise, Manager at Wyndham Surfers Paradise, responded to this reviewResponded 30 April 2014

Dear dani73Melbourne,

Thank you for taking the time to post your review on Trip Advisor.

We appreciate all feedback as we strive to continuously improve our product and service. In regards to not being enough lounge chairs this is something we are now looking into.

We are so glad to hear you enjoyed your stay with us in our fully self contained apartments.

If you plan on travelling back to Surfers Paradise, please let our friendly reservation team know you are a returning guest so we can offer a discounted rate

We look forward to welcoming you back in the future

Thank you again for your review

Kind Regards,
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014

Though the check in is officially 2pm, we were pleasantly surprised when the reception offered to check us in when we arrived at 10am.. A good start.

The 2 bedroom apartment that we had faced the sea. Large kitchen and balcony. Large bedrooms. There have all the utensils required for cooking though we didn't really do any heavy cooking with good restaurants around the corner. There's a chinese and Italian restaurant just below the property. The Italian restaurant seems popular, always full of people. We did try the food there and it was good..

A good place to stay. Highly recommended.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JessTKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNSurfersParadise, Manager at Wyndham Surfers Paradise, responded to this reviewResponded 23 April 2014

Dear JessTKY,

Thank you for taking the time to post your review of Wyndham Surfers Paradise on Trip Advisor

We're thrilled to hear you enjoyed facilities of your 2 Bedroom Apartment and that you would highly recommend us!

If you plan on returning back to Surfers Paradise on the beautiful Gold Coast, please let us know you are a returning guest so we can offer you a discounted rate

We look forward to welcoming back in the future

Kind Regards,
The Team at Wyndham Surfers Paradise

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014 via mobile

When we arrived I was greeted by a lovely lady who showed me around the pool area and explained were everything was. We got into our room located on the third floor (so not really any ocean views) the room was modern and spacious but then we started to notice how the cleaners had not been doing their job!!!! 1. My kids aged 10 & 13 came out of their room with some cold & flu tablets they found in the floor under a bed. So luck they are older and brought them straight to me. 2. I put my laptop bag in the bottom of the side table next to the bed and when I pulled it out it was covered in dust. No wonder we were all using our puffers!!!! Asthma and dust does not mix. 3. My son opened the stereo up to find a cd with obscene word written all over it. I mean the worst word there are!!!! By then I had had enough. So I went to reception and spoke to the Duty manager. He apologised and sent the cleaning staff up to re clean the room. While the room was being cleaned we thought we would go for a swim, so I went to reception to ask for some pool towel but they wanted $3 per towel even after giving us a dirty room!!! Next morning I was checking to make sure we didn't leave anything behind and there were STILL DIRTY USED TISSUES under one if the single beds. So even when they came and re-cleaned the room, they still did not move and clean under the beds!!!! Yuck!!!! We were not even offered any sort of compensation. Such a shame as the staff and building is great.

Stayed: April 2014
2  Thank Zingaritravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this reviewResponded 14 April 2014

Dear Zingaritravellers,

We thank you for bringing this to our attention and apologise that your stay was not to our usual standard. We have and will continue to follow up with our housekeepers to ensure our guests do not encounter situations of this kind.

Please contact me on (07) 5579 6500 if you are visiting the Gold Coast again as I would be more than happy to assist with booking your family to stay at a special rate.

Kind Regards

Samantha McHardy Jones

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Surfers Paradise hotels
0.3 mi away
Novotel Surfers Paradise
Novotel Surfers Paradise
#14 of 31 in Surfers Paradise
479 reviews
0.1 mi away
Watermark Hotel & Spa Gold Coast
Watermark Hotel & Spa Gold Coast
#8 of 31 in Surfers Paradise
1,610 reviews
0.7 mi away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#7 of 31 in Surfers Paradise
1,655 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hilton Surfers Paradise Hotel
Hilton Surfers Paradise Hotel
#12 of 31 in Surfers Paradise
3,297 reviews
0.4 mi away
Mantra Circle on Cavill
Mantra Circle on Cavill
#6 of 31 in Surfers Paradise
3,299 reviews
0.8 mi away
QT Gold Coast
QT Gold Coast
#5 of 31 in Surfers Paradise
2,727 reviews
Show Prices
Show Prices
Show Prices

Been to Wyndham Surfers Paradise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham Surfers Paradise

Address: 3018 Surfers Paradise Bvd | (Cnr Markwell Ave), Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Azzura Surfers Paradise Resort)
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Surfers Paradise
#8 Romantic Hotel in Surfers Paradise
#13 Luxury Hotel in Surfers Paradise
Price Range: £77 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Surfers Paradise 4*
Number of rooms: 52
Official Description (provided by the hotel):
Wyndham Surfers Paradise is ideally positioned to explore the brilliant attractions the Gold Coast has to offer.Built in 2009, the 17-storey hotel boasts a fresh, contemporary design. The deluxe, self-contained apartments have been stylishly appointed and offer magnificent views of the surrounding beaches and hinterland. All rooms include iPod docking stations and double glazed glass which assists with the sound and heat transfer for your convenience. Most rooms have Ocean or River and Hinterland views.The hotel has its own ground floor restaurant and cafe precinct and other facilities include an outdoor heated swimming pool and spa, BBQ and recreation deck. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Agoda, Expedia, Booking.com, Hotels.com, TripOnline SA, HotelQuickly, Evoline ltd, LateRooms, 5viajes2012 S.L. and Cancelon so you can book your Wyndham Surfers Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Surfers Paradise Hotel Surfers Paradise
Wyndham Surfers Paradise Gold Coast, Australia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing