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“WONDERFUL DAY TRIP”
5 of 5 bubbles Review of JPT Tour Group

JPT Tour Group
Book In Advance
More Info
US$99.63*
and up
Glow Worm Cave and Natural Bridge Tour from Gold Coast
Ranked #23 of 41 Tours in Surfers Paradise
Attraction details
Burleigh Heads
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“WONDERFUL DAY TRIP”
Reviewed 20 February 2012

My daugher (13) and I attended a whole day tour with JPT Tours to Tamborine Mountain and O'Reilly's Rainforest Walk in the Lamington National Park. Our talkative bus driver was friendly and courteous. The first stop was the Alpaca Farm where we were able to have photographs taken with a young alpaca. There was a gift shop where I could buy woollen goods,, plus a snack bar downstairs and a lovely view from the back verandah of beautiful, mountain scenery.

Our next stop was The Gallery Walk on Tamborine Mountain, which is a main street crammed with restaurants and shops filled with arts and crafts, and Australian souvenirs. My only criticism is that we didn't have enough time there. I loved it so much.

Our third stop was O'Reilly's Rainforest Retreat (luxury resort hotel) set on top of the mountain. We were able to feed beautiful parrots there (purple and scarlet) by purchasing bird seed from the nearby gift shop (excellent for presents for family back home).

The highlight of my day was the treetop walk. I loved walking along the suspension bridge, high above the rainforest and took heaps of pictures. I just wish someone had told me to wear shorts, not a dress. There is a ladder for you to climb up a hugh tree to reach an amazing viewing platform. My daughter climbed it and told me the view was fantastic. Unfortunately, as I had a dress on, I was unable to climb up to see for myself. We loved our day.

Visited January 2012
Helpful?
2 Thank Diane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
  • English first
  • Italian first
  • Any
English first
Kuala Lumpur
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
“Avoid JPT Tours/Daytours”
Reviewed 22 October 2010

We booked one of their tours,the World Heritage Tour a day in advance with credit card payments but on the day they were supposed to pick us up from the hotel, they did not turn up. They claim their driver waited but we did not turn up but the fact is we waited right in front of the prominent Crown Plaza hotel for an hour with the hotel staffs being our witnesses. The refused refund. Avoid this con company at all costs

Helpful?
2 Thank badthriller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AllyGatJPT, Public Relations Manager at JPT Tour Group, responded to this review, 8 November 2010
On behalf of JPT Tour Group, Queensland's largest operator, I wish to say we are sorry you missed a great day out. We have every measure possible in place to ensure a smooth pick up of guests including taking mobile telephone numbers where possible, highly visible buses with the company logo on them and a hotel concierge contact to ring the guest room if they are not waiting in the designated spot.

We are in the business of creating special memories of Queensland for holidaymakers and regret that you had this experience. In future, if you are ever confused about a pickup point, you are best advised to wait in the hotel foyer.

Naturally our drivers have many people to pick up enroute to Tamborine Mountain and the Rainforest Skywalk for the World Heritage Tour and guests need to take some responsibility for being punctual and in the right place. We in turn, investigate every incident such as this to ensure our system is as thorough as possible and to avoid grief for our staff and customers.

I do hope you enjoyed your Australian vacation and this was the only mishap!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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