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Review of Narrowneck Court

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Narrowneck Court
Certificate of Excellence
Reviewed 11 June 2010

My husband and I stayed for seven nights in May this year. It is well served by a very good bus service,(they run every ten minutes). We were on the ninth floor, apartment 29. Fantastic view of city, river, and sea,The blinds on windows did not all work, some of the light bulbs needed replacing, clothes dryer not working properly. Our biggest concern was a filthy toilet in the ensuite, inspite of a hygiene seal placed over the lid, when we lifted lid, we discovered skid marks inside bowl. Hairs were found in bottom of shower, and drawer bottoms. The managers cleaned after we complained. We would stay again because of the fantastic views, the place needs a bit of a spruce up. We feel the managers need to be more aware of the condition of the apartments. The grounds and surrounds were nice and tidy ,

  • Stayed: May 2010, travelled as a couple
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1  Thank Kayesey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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233 - 239 of 242 reviews

Reviewed 29 April 2010

We normally stay Acacia Court which is really good but they were booked out for easter. We were told that the apartments were the same standard as Acacia Court apartments when we rang, but they are no where near the same standard. The apartment we got was probably last renovated in 1970 and had that old musty smell. The apartment layout was good and spacious but everything else was old and curtain were not hanging properly. most things were discoloured because of age. Electrical switches attached to beds were unsafe and not up to electrical safety standards. Apartment was not airconditioned and the fans did not work properly. As we had children we did not want to leave doors and windows open at night to try and get the apartment cooler so we had to sweat it out. The fan in the smaller bedroom created no breeze at all. When we got there and went to the room, we just wanted to go back downstairs and get our money back. I am sorry guys for writting such a bad report as you guys were great to deal with and very freindy, but when you don't renovate apartments for 40 years or so, you have to expect reports like this. I have stayed on the Gold Coast around 10 times now on holidays and this was my worst visit due to the state of the apartment supplied to us. I hope this feedback assists you in some way. You need to show it to the owner and maybe they will do something about it.

  • Stayed: March 2010, travelled with family
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4  Thank Narrowneck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NarrowneckCourt, Manager at Narrowneck Court, responded to this reviewResponded 14 October 2011

Thanks for your feedback. The building is 33 years old and not 40, but I would like to reply to the particular comments made. Yes I can work out which apartment that is and we have since replaced the curtains, beds, carpet, switches, fans and the bedside lights. We also brought in new furniture to bring it up to the standard of the other apartments. Of course it cuts like a knife when a guest has a disappointing experience, but all we can do is continue to improve everything we offer here and provide the best value for money. It has now been 5 years since we took over managing this building and this is our first really bad review. I know it isn't a personal attack.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2010

Ben & Jodie are great hosts and it is situated in a great location. Well priced and nice digs. Would return again and recommend to any family.

  • Stayed: January 2010, travelled with family
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2  Thank BigTexD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2017
Google Translation

Room Tip: 高層階でビーチ側は景観はよい。ただし想像以上に波に音が大きく聞こえる。私どもには睡眠に影響があった。
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  • Stayed: February 2017, travelled as a couple
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Thank yamajit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2016
Google Translation

Room Tip: Der Blick ist in allen Apartments großartig.
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  • Stayed: March 2015, travelled with family
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1  Thank Staedtereisender11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bennnnno, Manager at Narrowneck Court, responded to this reviewResponded 8 February 2016
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2015
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  • Stayed: February 2015, travelled as a couple
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Thank Yvanna耘
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014
Google Translation

  • Stayed: March 2014, travelled as a couple
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Thank POTRICK P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Narrowneck Court

Address: Narrowneck Court 204 Ferny Ave | Cnr Main Beach Parade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Beach Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 124 Speciality Lodging in Surfers Paradise
Price Range: £79 - £472 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Narrowneck Court 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
Perfectly located with the beach at the front and the river at the back. This special little strip of land is known by the locals as Narrowneck. From here you can walk along the esplanade to the heart of Surfers Paradise - Cavill Ave (1km). Seaworld is just 3kms to the north and there is plenty of access to public transport to get to all the great shopping centres around. If you want to head to MovieWorld, DreamWorld, Wet 'n' Wild, Currumbin Bird Sanctuary or any other attraction, we can organise the tickets right here at reception. All you have to do is jump on the bus! You'll love it here. We do!! ... more   less 
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Also Known As:
Narrowneck Court Surfers Paradise, Gold Coast, Australia

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