We stayed here for 5 nights in Nov 11 in a 2 bed deluxe ocean view on 26th floor of the orchid tower. The place was absolutely immaculate. Checkin was very quick and friendly. Nothing seemed too much trouble for the staff. We asked for a porta cot after we checked into the room and one was bought up immediately and made up at no extra charge! The rooms were spotless. Every single staff member was courteous and friendly. The turndown service was great and I wished I had taken more notice of the staff members names so I could let them know how wonderful they were. The food store staff were great also. By the second day they knew what coffee we wanted and always a smile and a friendly chat. Wish I took more notice of their names also. When we checked out the staff member asked how our stay was and I replied perfect except they got our room service meal wrong on the first night. Not a problem sir, we will take it off the bill. Once we finalized our bill she asked if they could organize transport for us and I replied that our car was in the carpark. She said that she hadn't charged us for the carpark but no problem sir, its our fault so we won't bother you by charging you again and then they escorted us down the the carpark to give us access to the secure park. Wish I had taken more note of their names. You guys are ace! Thankyou for a wonderful stay and this will definately be our choice of accommodation when we return to Surfers Paradise.
- Official Description (provided by the hotel):
- Hilton Surfers Paradise is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities including four heated swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an Executive Lounge with spectacular views of the Gold Coast from its' 15th floor location. The new signature restaurant at Hilton Surfers Paradise, Catch, offers a coastal atmosphere, and a menu focusing on fresh, sustainable seafood. As one of the newest 5 star hotels in the region, Hilton Surfers Paradise combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise, you have the option of hotel rooms and suites, or the fully serviced, self contained, apartment style residence, which come complete with kitchen, laundry and separate living space. ... more less
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- Also Known As:
- Hilton Surfers Paradise Hotel And Residences
- Hilton Surfers Paradise Hotel Gold Coast, Australia