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Hilton Surfers Paradise
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Reviews (3,491)
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1,395
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2,783 - 2,788 of 3,491 reviews
Reviewed 4 April 2013

Super service especially Angela at the front desk. Great views and amenities. Easy to self park. Hotel in the heart of the activity and very close to the beach. No outdoor furniture on the balcony but Angela found some for us (odd that it is not routinely provided).

  • Stayed: April 2013, travelled as a couple
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Thank dgamd93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded 5 April 2013

Dear dgamd93,

Thank you for your review of the hotel, I appreciate your feedback.

I was pleased to see that you enjoyed your stay and hope we may see you back on future travels.

Best regards,

Chris Partridge
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2013

We stayed four nights in a three bedroom flat on 31st floor. Both check in and check out was fast and courteous. The concierge was very helpful and capable. The hotel is situated very centrally in Surfers Paradise. From the balcony and the bedrooms there was an excellent view of the beach and the surroundings. The balcony had a table and chairs, it could be quite windy this far up. The kitchen was fully equipped with dishwasher, crockery, cutlery, pots, pans and anything else necessary to cook and eat. The master bedroom had bathroom en suite and walk in closet. The other two bedrooms shared one bathroom; in addition there was a guest washroom. Living room area was large and the flat was very spacious. Televisions are only in master bedroom and living area. The apartment was serviced daily and there were even turndown service. There were bathrobes, plenty of big soft towels. Water pressure could defiantly be better. The air condition control unit was placed in the living room and controlled the air condition for all rooms (including the bedrooms) in the flat, which was a bit difficult as some like to sleep in a cool rom as other prefer it warm. The flat even had a washer and a dryer in addition iron and iron board and vacuum cleaner. As a diamond member of the HHonors I had access to the lounge, which was large, the selection of food and beverage was a little limited but still adequate.

  • Stayed: March 2013, travelled with friends
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Thank Olos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded 5 April 2013

Dear Olos,

Thank you for your review of the hotel, I appreciate your feedback.

I was pleased to see that your stay met your expectations and thank you for your recommendation.

Best regards,

Chris Partridge
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2013

We had our stays during this Easter, the room service was good. We also had breakfast in the hotel, they provided nice coffee and many choices of fresh juice. The room was clean and we had good view of the ocean. Definitely come back again

  • Stayed: March 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Thanh Vinh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2013

The Gold Coast in general is trapped in some weird Aussie 70's timewarp and is truly awful. Get inland to the rainforest if at all possible! We had to stay here for business and couldn't wait to leave. However, if you really really must stay at the Gold Coast at least stay in the best place and the Hilton was an oasis from the 70's bogan elements, strip clubs and drunk 19 year olds outside. In fact while eating, by the pool or generally in the Hilton you feel protected from the weirdness that is the gold coast outside.

  • Stayed: March 2013, travelled on business
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2  Thank CPM35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded 5 April 2013

Dear CPM35,

Thank you for posting your review of the hotel, I appreciate your feedback.

I was pleased to see that you enjoyed your stay at the hotel and thank you for your recommendation.

Best regards,

Chris Partridge
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 2 April 2013

great stay in a fabulous hotel! stayed here with my mother and we loved the whole hilton experience! rooms were kept neat and tidy and service was phonominal. we didn't eat at the hotel but we checked the resturaunts out and they were very well decorated and people were raving about the food! would definitely stay again!

  • Stayed: March 2013, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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