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Hilton Surfers Paradise
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Reviews (3,491)
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2,287 - 2,292 of 3,492 reviews
Reviewed 1 February 2014 via mobile

was a excellent hotel. very clean and modern. the location speaks for itself. pool area was a nice layout. pitty the weather was overcast and we couldnt use much. the staff were friendly. we would highly recommend.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
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1  Thank Hollyhopkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded 2 February 2014

Dear Hollyhopkins,

Thank you for posting your review.

I am pleased to read you enjoyed the hotel and foudn the location suited all your needs. It is wonderful to hear our staff were very accommodating.

Best regards,
Chris Partridge
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2014 via mobile

Stayed 18th floor residence three nights great ocean views best breakfast on Gold Coast all staff friendly rooms very clean close to beach & restaurants . Hilton made the family feel very special worth every penny . Will return recommend highly

Stayed: January 2014
1  Thank Lovebugz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded 2 February 2014

Dear Lovebugz,

Thank you for posting your review. I appreciate your feedback.

I am delighted to read you enjoyed your stay with us and found the breakfast fantastic. We look forward to welcoming you and the family back again very soon.

Best regards,
Chris Partridge
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

We were a bit worried about the noise after reading some reviews, we booked a 2 bedroom apartment in the residences and requested a high floor. No issues with noise. Apartment clean and spacious. Service was great. Only feedback would be to put deadlocks on the sliding doors to the balconies as were a bit paranoid about the kids going out there as they had a door from their bedroom to the balcony. We would stay here again.

Room Tip: High floor with ocean view
  • Stayed: October 2013, travelled with family
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Thank TogzTravelz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded 2 February 2014

Dear Togztravelz,

Thank you for posting your review.

I am pleased to read you had no issues with noise and enjoyed your stay at Hilton Surfers Paradise.

We hope to welcome you back soon.

Best regards,
Chris Partridge
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

The rooms are big, great beds and the views are just amazing. I liked the fact that you could open a window and let the fresh ocean breeze in. The staff was amazing and even arranged for airport transportion at 4:30 in the morning. Even the prices were very affordable.

  • Stayed: January 2014, travelled with friends
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Thank Beth owen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded 2 February 2014

Dear bethskob,

Thank you for posting your review. I appreciate your feedback.

I am pleased to read you enjoyed your stay, especially the views. We look forward to welcoming you back in the future.

Best regards,
Chris Partridge
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2014

In the middle of Sufersparadise, where all the action is, we have stayed in this very nice Hilton. Again, nothing to complain. Good and proffesional staff, nice concierge(Luke) and clean rooms.
Very very nice poolarea, excellent executive lounge. We loved to stay here.

Room Tip: Executive roomis nice on 15 floor
  • Stayed: January 2014, travelled as a couple
    • Value
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Thank Bertil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHSP, General Manager at Hilton Surfers Paradise, responded to this reviewResponded 2 February 2014

Dear BPostema,

Thank you for posting your review. I appreciate your feedback.

I was delighted to see that you enjoyed your stay with us and found the staff very professional. Thank you for your compliments towards Luke at Concierge I look forward to passing these on to him.

We look forward to welcoming you back in the future.

Best regards,
Chris Partridge
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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