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“Great views, location and design. Exceptional staff, service, rooms spacious and well equipped in a fresh modern style”

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Peppers Soul Surfers Paradise
Ranked #1 of 32 Hotels in Surfers Paradise
Certificate of Excellence
Cooroy
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great views, location and design. Exceptional staff, service, rooms spacious and well equipped in a fresh modern style”
Reviewed 12 January 2014

Stayed one night recently, and would highly recommend Soul as an overnight or long stay destination.
We booked through a third party
booking site and arrived a half hr before checkin time however room was ready to go!
Car parking wasn't a hassle.
We were checked in quickly and courteously and made welcome.
The style is classy modern as should be for a five star facility.
We stayed in a two bedroom apartment that was well equipped and being 37 floors up had breathtaking views!
We were concerned about noise from mall and esplanade below but the rolling surf drowns out noise mostly.
Curtains have good block out ability also.
The beds were very comfortable with plenty of pillows/cushions,
Morrissey toiletries and huge bath towels/sheets.
The outside balconies are generous as is internal areas.
We had an issue with iPod Dock not working and within 10 minutes had maintenance/concierge rectify cables which were pulled out.
The value for four people in a location thats modern, spacious and a well equipped home away from home was impressive enough to return again and recommend highly to others.
Thank you

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EMANAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, 13 January 2014
Dear EMANAR,

Thank you so much for contributing this lovely review to our Trip Advisor page.

I am thoroughly delighted that you enjoyed your recent stay with us. It sounds as though you had a truly relaxing and luxurious experience.

i hope to welcome you back again soon when you next visit the beautiful Gold Coast.

Sincerely,

Adam Taloni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,854 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (315)
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Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 January 2014

Stayed at the luxurious 2 bedroom ocean-front Soul apartments for 3 nights during NYE period. Was given a high floor room on 35th floor with front view of the new year eve fireworks as per special request. (Thank you Soul management and staff!) Managed to surprise my girlfriend (now Fiancée) with a proposal when the fireworks go off past midnight. It was a surreal experience and one that we will remember for the rest of our lives. Apartment was in excellent condition and fully equipped. 180 degrees view of gold coast from the balcony. Complimentary WiFi and secured parking provided. Excellent access to cafes, shops and restaurants in the heart of Surfers Paradise. Swimming Pools and jacuzzi were excellent as well with indoor and outdoor options. Overall a fantastic experience and we will be back for sure.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Locationfinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, 13 January 2014
Dear Locationfinder,

Happy New Year and Congratulations! 2014 is definitely off to an amazing start for you.

I am so thrilled that you had an amazing stay with us, and even more excited she said 'yes'!

I really appreciate the excellent feedback and will share this with the team.

You may be interested to know that we do cater for weddings here at Soul Surfers Paradise!

Wishing you all the best for the new year, and to a life of happiness.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 January 2014 via mobile

We stayed at Soul for 4 nights over new year,staff were friendly , pools were great position is perfect . Restaurants were excellent,Seductions,hurricanes ,Vapianos & Hogs Breath . Plenty for children to do pools, beach and cavill .The best 5 star at Surfers no doubt.

Stayed January 2014
Helpful?
Thank Ross K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, 5 January 2014
Dear Ross K,

Thank you for this glowing review. We also agree with you in that we believe we are also the best 5 star accommodation in Surfers Paradise!

It sounds as though you got to make the use of most of our facilities, including the stunning tiered infinity pool that overlooks Surfers Paradise beach and the Pacific Ocean.

I do hope to see you again in the near future when you next visit the fabulous Gold Coast.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2014

Stayed at Soul just prior to Christmas 2013. Wanted somewhere to take my 86 year-old Mum that was aesthetically pleasing and afforded great ocean views, so that even if it rained the whole time she would be able to enjoy the view and the sound of the ocean. Soul didn't disappoint, rather, it was everything I wanted and more. Happily, the weather also obliged. Our apartment was clean and beautifully appointed, as was the whole property. I loved the generous balconies - we had most of our meals at the balcony table. I came away with the distinct feeling that the designers didn't stint on anything, from the porte cochere and beautiful ground floor area, through to the pools, pool furniture, gyms and even the wandering path to the garden, the water features and the ultra-clean barbecues. Everything was spacious, smart and generous. I used the lap pool and spa each day and the proximity of the hotel to supermarkets was handy. From reception to pool attendants and cleaners the staff were welcoming and pleasant. It was a really delightful and luxurious stay and Mum had a lovely time.

Stayed December 2013, travelled with family
Helpful?
1 Thank Margaret P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, 15 January 2014
Dear Margaret P,

Thank you so very much for taking the time to provide this lovely feedback of your experience with us just before Christmas.

I am delighted to hear that your expectations were surpassed and that your mother had the opportunity to relax and watch the uninterrupted ocean views that all of our apartments provide. I am also thrilled that the weather was amazing, as it has been for most of this holiday season.

I hope that we are able to welcome you both back again soon.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra
Level Contributor
62 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 3 January 2014 via mobile

What can I say, just fabulous!! Perfect location with beautiful views!! We booked a 2 bedroom but were given a 3 bedroom corner view apartment with one bedroom locked. Both the main bedroom and the second bedroom had a tv and the apartment was spacious and clean and serviced daily. Had breakfast in restaurant one morning which was delicious. My only suggestion is to offer package deal which includes breakfast.

Stayed September 2013, travelled with family
Helpful?
Thank Swissie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, 5 January 2014
Dear Swissie,

Thank you for the lovely feedback provided from your recent stay with us. I will be sure to pass this on to the team.

I am pleased you enjoyed the amazing ocean views we offer and the breakfast in our award-winning restaurant Seaduction. I can highly recommend dinner to spoil yourself on your next visit!

I take on board your feedback about breakfast and will discuss this with the revenue team. If you speak with Reservations at any time prior to arrival you are able to book an advance-purchase full breakfast at $25 per person (saving $10 off the normal price). Feel free to ask our friendly team for full details.

I do hope to see you again soon.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitsundays
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 January 2014

Stayed here in October for my 10th wedding anniversary in a two bedroom apartment. Amazing views. Doesnt get much better and they had a bottle of champagne and lovely message waiting in the room on our arrival. The room was extremely spacious and exceptionally clean. I have stayed at a couple of different 5 star properties in Surfers and if budget allows then this is the place to stay.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taykia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, 5 January 2014
Dear Taykia,

Thank you so much for contributing this review to our Trip Advisor Forum.

I am so delighted that you had a fabulous stay for your 10th wedding anniversary and that you enjoyed the complimentary bubbles.

I hope that we are top of mind when you next book that special getaway on the beautiful Gold Coast.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elanora, Australia
Level Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 January 2014

We are local Gold Coast family of 4 who stayed at Soul for husband's 40th Birthday celebration from 31st Dec to 3rd Jan. We chose Soul because it's one of the tallest buildings on the Coast and husband is excited by architecture and tall buildings!! This building did not disappoint. Our 3 bedroom Sky View Apartment was beautifully appointed, spacious, extremely clean and had the most amazing views - especially for NYE Fire Works. I am very disappointed that reservations team were not able to meet my particular room request (especially considering my booking was made 3 months in advance & expressed in detailed at time of booking, via email approx. 1 week before check in and then again by phone at time of confirmation!!) Although this did detract from my overall experience, the actual hotel is second to none. Pool areas are delightful - our 4 and 5 year old thoroughly enjoyed the swimming areas and the tv in their room!! Daily servicing was great. Building design to maximise views & feeling of seclusion from other apartments is very good. Check in & concierge team were friendly & accommodating. The location is by far the best on the Gold Coast.

Room Tip: South Facing Sky View Apt was awesome for best view of NYE Fireworks :)
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tamra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, 5 January 2014
Dear Tamra M,

Thank you so much for your 'Beautiful' review of your recent stay at Soul for your husband's 40th Birthday celebrations.

I am so glad that although you didn't quite get the floor you wanted, you still were pleased with the property and the experience.

As stated in my email to you, we always do our best to fulfil all guest requests, however at peak times like now it can be very difficult.

I do hope though to be able to welcome you back again in the future.

Sincerely,

Adam Taloni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Peppers Soul Surfers Paradise

Property: Peppers Soul Surfers Paradise
Address: 8 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Sea Temple Surfers Paradise)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Surfers Paradise
#1 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Peppers Soul Surfers Paradise 5*
Number of rooms: 160
Official Description (provided by the hotel):
Positioned on the beachfront of the newly transformed Surfers Paradise Esplanade and Foreshore precinct, Peppers Soul Surfers Paradise brings a new dimension to contemporary sophistication and luxury. This state-of-the-art building soars a magnificent 77 stories making it one of the tallest towers on the Gold Coast. Peppers Soul Surfers Paradise offers stylishly designed and fully self-contained 1, 2 and 3 bedroom apartments with spectacular uninterrupted ocean and hinterland views flooded with natural light from the floor-to-ceiling windows. Apartments feature designer gourmet kitchens, large furnished balconies, integrated entertainment system with 40" LCD TV, ensuite spa bath and full laundry plus all the luxuries expected of designer apartment living. A perfect symphony, everything in place, everything in tune. As one of the Gold Coast's premier, two-hatted restaurants, the multi-award winning Seaduction has an elegance all of its own. Resisting the seductive aromas conjured by our award-winning Executive Chef, Steve Szabo, and his team at Seaduction will prove impossible. The acclaimed menu is superbly complemented by an intimate wine-tasting room and bar that invite you to relax and enjoy the delicious flavours, outstanding decor, impeccable service and enviable views over the golden beaches of Surfers Paradise. For a unique dining experience, Seaduction's Private Dining Room offers you an intimate and private setting for any special occasion. Once you've experienced the exceptional cuisine and unmatched atmosphere of Seaduction, you're sure to return. Facilities include a multi-level sparkling outdoor pool and spa overlooking Surfers Paradise beach, pool terraces, fitness centre incorporating infinity-edge indoor lap pool (heated), fully-equipped gymnasium with two separate studios, spa, sauna and steam room, all accompanied by beautiful sub-tropical landscaped garden and barbeque areas, perfect for entertaining family and friends. From the moment you arrive at our grand main entry with porte-cochere, your stay will be filled with the richest experiences and unlike any other. ... more   less 
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Also Known As:
Peppers Soul Surfers Paradise Gold Coast, Australia

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