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“Great place to enjoy Surfers”

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Peppers Soul Surfers Paradise
Ranked #1 of 32 Hotels in Surfers Paradise
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great place to enjoy Surfers”
Reviewed 27 May 2014

I hadn't visited the Gold Coast for about 15 years, and I only remembered it being a bit dated and tacky and busy and annoying! A stay at Soul Surfers changed that.

We had a 3 bedroom apartment on the 20th floor. Views were stunning. the apartment was clean, stylish and spacious. Great beds. Everything worked well and was very comfortable. We had 3 adults and 2 kids, and plenty of space. We came to do a weekend of theme parks, and thoroughly enjoyed ourselves.

Being a mixed residential / hotel arrangement the hotel desk is a bit understated and hard to find.

The pool was great, Big space, plenty of loungers, a well planned space. The indoor pool / spa etc were amazing. Lots of loungers inside, this would be a great place to lie around on a cold winters day! I fancy coming back here when I am old and tired and resting on these loungers.

The room was cleaned every day and well maintained

Step out the front door to a pile of good cafes. Lots of dining options. and a 2 minute walk to a supermarket to stock up on water and snacks.

Will definitely come back

  • Stayed March 2014, travelled with family
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Helpful?
1 Thank RachaelMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersBroadbeach, General Manager at Peppers Soul Surfers Paradise, responded to this review, 28 May 2014
Dear RachaelMG,

Thank you for your review.

I am so pleased that you have found the Gold Coast refreshed after many years away. It has certainly grown a lot the past few years, both in size and quality.

Our apartments certainly are well appointed, spacious and luxurious. Perfect to return to after a long day of 'theme parking'.

I hope we get to see you in the future, hopefully before you are old and tired!

Sincerely,

Adam Taloni
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Traveller tips help you choose the right room.   Room tips (321)
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English first
Launceston, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 May 2014

I'm sitting on the generous sized balcony listening to the sound of the surf on the beach thinking we have found our new favourite Surfers accommodation.Fantastic position with the best views,nicely decorated and well appointed apartments.Great service from all the staff.We did get slightly confused with the parking and took the wrong lift and ended up in Cavel Ave the first time we went from the garage to our room, but that was because we parked in the wrong area and the staff sorted us out.If you are going to stay in Surfers this hotel should be on the top of your list and you may pay a little bit more than some others but it's worth it.Oh, and to the one star reviews you may see,ignore them as they are just Trolls!

Room Tip: It's nice on the 27th floor were we are.
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  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank fishmantas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersBroadbeach, General Manager at Peppers Soul Surfers Paradise, responded to this review, 28 May 2014
Dear Fishmantas,

What a great review!

I really enjoy when guests post them whilst staying in-house. To write about what you are doing physically at the time certainly highlights the strength of social media in today's age.

Like the majority of reviewers, I think our property is simply stunning, and myself and the team work tirelessly day in and day out to produce service levels on par with the property's physical standards. That said, I also understand people have different experiences as individuals and are entitled to their own opinion.

I hope we see you again in the not too distant future when you need to escape the cold down south.

Sincerely,

Adam Taloni
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Sydney, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 May 2014

Reunion of friends after such a long time couldn't get any better. Started with absolute beach front located Soul surfers paradise and proved our take to stay in a sky view 3 bed room apartment was spot on. We were placed on the 52nd floor which gave us the aerial view of the surfers paradise and amazing views to the ocean from the balcony, all 3 rooms and the kitchen. The property is located almost on the beach. Yet amazing, para gliders were flying below the level we were in. Modern appliances and furniture demonstrated contemporary accommodation choices that the property has invested in. Though we could have used bit of extra space, it was not a too much of a concern since everything else was as luxurious as they could get.

Room Tip: Go for sky view apartment, the view you get is indeed worth your dollars.
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  • Stayed May 2014, travelled with friends
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Helpful?
Thank Wonderer7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersBroadbeach, General Manager at Peppers Soul Surfers Paradise, responded to this review, 28 May 2014
Dear Wonderer7777,

Thank you so much for your review following your recent Soul experience in one of our luxurious Skyview apartments.

Most of our guests do request a high floor, and the little bit extra for a Skyview apartment as you say is well worth the enjoyment from the majestic views you get from level 40 and above.

I am glad you had a great reunion, and a fabulous experience with us.

I hope to see you again soon.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 May 2014

I can not wait to stay here again, it was fabulous.
We stayed for 6 nights in a 2 bedroom apartment and everything was amazing - the views, the location, the facilities, the pool, the apartment, the staff and even the pillows on the bed (so comfortable)

Room Tip: All rooms have uninterrupted ocean views, you can't go wrong
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  • Stayed April 2014, travelled with family
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Helpful?
Thank Phillie101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersBroadbeach, General Manager at Peppers Soul Surfers Paradise, responded to this review, 28 May 2014
Dear Phillie101,

Thank you so very much for your contribution to our Trip Advisor page.

I am naturally delighted to hear that you enjoyed your stay so much with us and that all aspects of your stay surpassed expectations.

I do hope to be able to welcome you back again soon.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
1,193 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 388 helpful votes
Reviewed 21 May 2014

Have visited Surfers many times, but have to say the location and quality are by far the best at Soul! Right across the road from the beach, 1 bedroom with ocean view was spacious with all utensils if cooking.

Facilities are 1st class, with big outdoor and indoor pools, couple of spas, sauna and steam room and then a good quality gym (although some free weights would have completed the setup).

If you want to stay right in the heart of Surfers you cant go past Soul. We got a great rate so could justify the cost, but if at full price may have looked elsewhere.

Very similar in quality to Peppers Broadbeach which we also really liked, but obviously different locations.

  • Stayed May 2014, travelled with family
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Helpful?
Thank szkut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersBroadbeach, General Manager at Peppers Soul Surfers Paradise, responded to this review, 22 May 2014
Dear Szkut,

Thank you so much for your review of your recent stay at Soul.

Having been the former GM at Peppers Broadbeach, and now here at our sister property Soul, I am extremely flattered. They were both actually built by the same builders!

I am really pleased that you enjoyed the time with us and the high quality of the property and superb location right on the beach front.

I hope we see you again soon either here or at Peppers Broadbeach.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
1 review
Reviewed 19 May 2014

My husband & I stay on the Gold Coast many times a year & last weekend we stayed at this amazing place Soul Surfers & from to booking right through to checking out was so professional & the staff are just so friendly. The room would be the best we have stayed in & the bottle of champagne delivered to my door with balloons for my birthday was just fantastic & made my weekend. I don't think I would stay anywhere else in future & recommend staying at Soul.

Room Tip: Ocean views, the view is the best
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  • Stayed May 2014, travelled with friends
    • Value
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Review collected in partnership with Peppers

Helpful?
Thank 191Joanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersBroadbeach, General Manager at Peppers Soul Surfers Paradise, responded to this review, 22 May 2014
Dear 191Joanne,

Happy birthday!

I am so happy that you had such a fantastic stay for a special occasion. I will pass on this feedback to the team to let them know what a great job they have done.

I really appreciate you taking the time to write this review, and I do I hope we see you again soon at Soul Surfers Paradise.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
95 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 19 May 2014

Very grand Hotel smack in the middle of Surfers Paradise. Check-in is on level 1 - got a bit lost on arrival trying to work that out. Room very large & of a high finish & the view was up and down the coast - absolutely stunning. Wifi is very slow but the hotel is upgrading the system shortly whihc will help.
Staff @ the Front Desk & Restaurant very friendly & accommodating.
Restaurant – I about 8pm wanting a glass of wine and a salad – this wasn't available in Seduction but the full extensive menu. Maybe the hotel would consider a bar menu of more simple items. The meal I did have was very good – duck was outstanding, but after a long day on the road, some more simple fare would have been perfect.
Breakfast was simple but charging $6 for a espresso is bit much given the room rates.
Gym facilities are above average -however its spread over 2 rooms & amenities not duplicated in each room.
All in all al ovely hotel - a few niggles that I'm sure can be sorted out to really lend itself to a 5 star experience.

  • Stayed May 2014, travelled on business
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Helpful?
Thank KiwiNZExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at Peppers Soul Surfers Paradise, responded to this review, 20 May 2014
Dear KiwiNZExplorer,

Thank you so much for taking the time to post your feedback following your recent Soul experience.

We continue to assess and grow our products and services from feedback like this. It really is invaluable in ensuring we deliver to meet the expectations of all future guests.

We are certainly working with our supplier on upgrading our Wi Fi presently. Hopefully this will be addressed by your next visit.

I look forward to welcoming you back on your next Gold Coast visit.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Peppers Soul Surfers Paradise

Property: Peppers Soul Surfers Paradise
Address: 8 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Sea Temple Surfers Paradise)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Surfers Paradise
#1 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Peppers Soul Surfers Paradise 5*
Number of rooms: 160
Official Description (provided by the hotel):
Positioned on the beachfront of the newly transformed Surfers Paradise Esplanade and Foreshore precinct, Peppers Soul Surfers Paradise brings a new dimension to contemporary sophistication and luxury. This state-of-the-art building soars a magnificent 77 stories making it one of the tallest towers on the Gold Coast. Peppers Soul Surfers Paradise offers stylishly designed and fully self-contained 1, 2 and 3 bedroom apartments with spectacular uninterrupted ocean and hinterland views flooded with natural light from the floor-to-ceiling windows. Apartments feature designer gourmet kitchens, large furnished balconies, integrated entertainment system with 40" LCD TV, ensuite spa bath and full laundry plus all the luxuries expected of designer apartment living. A perfect symphony, everything in place, everything in tune. As one of the Gold Coast's premier, two-hatted restaurants, the multi-award winning Seaduction has an elegance all of its own. Resisting the seductive aromas conjured by our award-winning Executive Chef, Steve Szabo, and his team at Seaduction will prove impossible. The acclaimed menu is superbly complemented by an intimate wine-tasting room and bar that invite you to relax and enjoy the delicious flavours, outstanding decor, impeccable service and enviable views over the golden beaches of Surfers Paradise. For a unique dining experience, Seaduction's Private Dining Room offers you an intimate and private setting for any special occasion. Once you've experienced the exceptional cuisine and unmatched atmosphere of Seaduction, you're sure to return. Facilities include a multi-level sparkling outdoor pool and spa overlooking Surfers Paradise beach, pool terraces, fitness centre incorporating infinity-edge indoor lap pool (heated), fully-equipped gymnasium with two separate studios, spa, sauna and steam room, all accompanied by beautiful sub-tropical landscaped garden and barbeque areas, perfect for entertaining family and friends. From the moment you arrive at our grand main entry with porte-cochere, your stay will be filled with the richest experiences and unlike any other. ... more   less 
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Also Known As:
Peppers Soul Surfers Paradise Gold Coast, Australia

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