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“ABSOLUTLY AMAZING!”
Review of Peppers Soul

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Peppers Soul
Ranked #1 of 31 Hotels in Surfers Paradise
Certificate of Excellence
Ormeau, Australia
Level 2 Contributor
4 reviews
“ABSOLUTLY AMAZING!”
Reviewed 2 June 2014

We stayed last week as a surprise for my husbands 30th birthday and the whole stay was absolutely perfect! We stayed in a 2 bedroom apartment on the 58th floor which was heaven. So modern and well looked after the whole hotel has a fantastic feel and so conveniently located you can walk anywhere you need to go. I mentioned in my booking that is was a surprise for my husbands birthday and when we entered our room their was a complimentary bottle of champagne with 2 balloons attached chilling in the fridge, which was such a lovely extra touch from the hotel.
We had the buffet breakfast in the Seduction restaurant the next morning and it too was amazing! Best croissants I have ever had and everything was delicious!
It was a little pricey but you get what you pay for and this hotel was worth ever cent! Just perfection!
Can not wait to get the opportunity to return and highly recommend to anyone who wants a wonderful experience.

Room Tip: We paid the extra to guarantee a high floor (40th and above) and it was totally worth it! Breathtaki...
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  • Stayed May 2014, travelled with friends
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Helpful?
Thank Megan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at Peppers Soul, responded to this review, 4 June 2014
Dear Megan T,

Thank you for this lovely review of your recent experience at Soul Surfers Paradise for your husband's milestone birthday.

It is so rewarding to hear this kind of feedback. The team will be thrilled with this.

I do hope we are able to welcome you back again soon for another stay whether it be a special occasion, or just a luxury weekend away.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (326)
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English first
Brisbane, Australia
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 June 2014

We just had four days at Soul to celebrate our 46th wedding anniversary and from the moment of check in to check out our experience was first class. Once they knew it was a special occasion for us they sent to the room a complimentary bottle of bubbly which we were extremely grateful for. We dined at the restaurant on one night and had meals which can only be described as superb.
Overall you have to give credit to the staff, who go out of their way to make your stay a pleasant one. We are planning on going back in a couple of months time and feel sure we will have a simular experience.
Thank you to all who made our stay Just Great

Room Tip: The car park is not run by Soul and so do expect the special Soul hospitality when parking.
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank Ted B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at Peppers Soul, responded to this review, 4 June 2014
Dear Ted B,

Happy Anniversary!

Thank you for choosing to spend such a special occasion with us. I am delighted the team were able to make it so memorable for you.

I will pass on to all the team the great feedback, along with the Seaduction team. our restaurant has two-hats and has been named in the Top 50 restaurants in Australia. It is pleasing to know that you were also so impressed with this experience.

I look forward to welcoming you back again soon.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level 4 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 May 2014

I hadn't visited the Gold Coast for about 15 years, and I only remembered it being a bit dated and tacky and busy and annoying! A stay at Soul Surfers changed that.

We had a 3 bedroom apartment on the 20th floor. Views were stunning. the apartment was clean, stylish and spacious. Great beds. Everything worked well and was very comfortable. We had 3 adults and 2 kids, and plenty of space. We came to do a weekend of theme parks, and thoroughly enjoyed ourselves.

Being a mixed residential / hotel arrangement the hotel desk is a bit understated and hard to find.

The pool was great, Big space, plenty of loungers, a well planned space. The indoor pool / spa etc were amazing. Lots of loungers inside, this would be a great place to lie around on a cold winters day! I fancy coming back here when I am old and tired and resting on these loungers.

The room was cleaned every day and well maintained

Step out the front door to a pile of good cafes. Lots of dining options. and a 2 minute walk to a supermarket to stock up on water and snacks.

Will definitely come back

  • Stayed March 2014, travelled with family
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Helpful?
1 Thank RachaelMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersBroadbeach, General Manager at Peppers Soul, responded to this review, 28 May 2014
Dear RachaelMG,

Thank you for your review.

I am so pleased that you have found the Gold Coast refreshed after many years away. It has certainly grown a lot the past few years, both in size and quality.

Our apartments certainly are well appointed, spacious and luxurious. Perfect to return to after a long day of 'theme parking'.

I hope we get to see you in the future, hopefully before you are old and tired!

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Launceston, Australia
Level 4 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 May 2014

I'm sitting on the generous sized balcony listening to the sound of the surf on the beach thinking we have found our new favourite Surfers accommodation.Fantastic position with the best views,nicely decorated and well appointed apartments.Great service from all the staff.We did get slightly confused with the parking and took the wrong lift and ended up in Cavel Ave the first time we went from the garage to our room, but that was because we parked in the wrong area and the staff sorted us out.If you are going to stay in Surfers this hotel should be on the top of your list and you may pay a little bit more than some others but it's worth it.Oh, and to the one star reviews you may see,ignore them as they are just Trolls!

Room Tip: It's nice on the 27th floor were we are.
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  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank fishmantas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersBroadbeach, General Manager at Peppers Soul, responded to this review, 28 May 2014
Dear Fishmantas,

What a great review!

I really enjoy when guests post them whilst staying in-house. To write about what you are doing physically at the time certainly highlights the strength of social media in today's age.

Like the majority of reviewers, I think our property is simply stunning, and myself and the team work tirelessly day in and day out to produce service levels on par with the property's physical standards. That said, I also understand people have different experiences as individuals and are entitled to their own opinion.

I hope we see you again in the not too distant future when you need to escape the cold down south.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 May 2014

Reunion of friends after such a long time couldn't get any better. Started with absolute beach front located Soul surfers paradise and proved our take to stay in a sky view 3 bed room apartment was spot on. We were placed on the 52nd floor which gave us the aerial view of the surfers paradise and amazing views to the ocean from the balcony, all 3 rooms and the kitchen. The property is located almost on the beach. Yet amazing, para gliders were flying below the level we were in. Modern appliances and furniture demonstrated contemporary accommodation choices that the property has invested in. Though we could have used bit of extra space, it was not a too much of a concern since everything else was as luxurious as they could get.

Room Tip: Go for sky view apartment, the view you get is indeed worth your dollars.
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  • Stayed May 2014, travelled with friends
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Helpful?
Thank Wonderer7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersBroadbeach, General Manager at Peppers Soul, responded to this review, 28 May 2014
Dear Wonderer7777,

Thank you so much for your review following your recent Soul experience in one of our luxurious Skyview apartments.

Most of our guests do request a high floor, and the little bit extra for a Skyview apartment as you say is well worth the enjoyment from the majestic views you get from level 40 and above.

I am glad you had a great reunion, and a fabulous experience with us.

I hope to see you again soon.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 May 2014

I can not wait to stay here again, it was fabulous.
We stayed for 6 nights in a 2 bedroom apartment and everything was amazing - the views, the location, the facilities, the pool, the apartment, the staff and even the pillows on the bed (so comfortable)

Room Tip: All rooms have uninterrupted ocean views, you can't go wrong
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  • Stayed April 2014, travelled with family
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Helpful?
Thank Phillie101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersBroadbeach, General Manager at Peppers Soul, responded to this review, 28 May 2014
Dear Phillie101,

Thank you so very much for your contribution to our Trip Advisor page.

I am naturally delighted to hear that you enjoyed your stay so much with us and that all aspects of your stay surpassed expectations.

I do hope to be able to welcome you back again soon.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
1,210 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 396 helpful votes
Reviewed 21 May 2014

Have visited Surfers many times, but have to say the location and quality are by far the best at Soul! Right across the road from the beach, 1 bedroom with ocean view was spacious with all utensils if cooking.

Facilities are 1st class, with big outdoor and indoor pools, couple of spas, sauna and steam room and then a good quality gym (although some free weights would have completed the setup).

If you want to stay right in the heart of Surfers you cant go past Soul. We got a great rate so could justify the cost, but if at full price may have looked elsewhere.

Very similar in quality to Peppers Broadbeach which we also really liked, but obviously different locations.

  • Stayed May 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank szkut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeppersBroadbeach, General Manager at Peppers Soul, responded to this review, 22 May 2014
Dear Szkut,

Thank you so much for your review of your recent stay at Soul.

Having been the former GM at Peppers Broadbeach, and now here at our sister property Soul, I am extremely flattered. They were both actually built by the same builders!

I am really pleased that you enjoyed the time with us and the high quality of the property and superb location right on the beach front.

I hope we see you again soon either here or at Peppers Broadbeach.

Sincerely,

Adam Taloni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Peppers Soul

Property: Peppers Soul
Address: 8 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Sea Temple Surfers Paradise)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Surfers Paradise
#1 On the Beach Hotel in Surfers Paradise
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Peppers Soul 5*
Number of rooms: 160
Official Description (provided by the hotel):
Positioned on the beachfront of the newly transformed Surfers Paradise Esplanade and Foreshore precinct, Peppers Soul brings a new dimension to contemporary sophistication and luxury. This state-of-the-art building soars a magnificent 77 stories making it one of the tallest towers on the Gold Coast. Peppers Soul offers stylishly designed and fully self-contained 1, 2 and 3 bedroom apartments with spectacular uninterrupted ocean and hinterland views flooded with natural light from the floor-to-ceiling windows. Apartments feature designer gourmet kitchens, large furnished balconies, integrated entertainment system with 40" LCD TV, ensuite spa bath and full laundry plus all the luxuries expected of designer apartment living. A perfect symphony, everything in place, everything in tune. As one of the Gold Coast's premier, two-hatted restaurants, the multi-award winning Seaduction has an elegance all of its own. Resisting the seductive aromas conjured by our award-winning Executive Chef, Steve Szabo, and his team at Seaduction will prove impossible. The acclaimed menu is superbly complemented by an intimate wine-tasting room and bar that invite you to relax and enjoy the delicious flavours, outstanding decor, impeccable service and enviable views over the golden beaches of Surfers Paradise. For a unique dining experience, Seaduction's Private Dining Room offers you an intimate and private setting for any special occasion. Once you've experienced the exceptional cuisine and unmatched atmosphere of Seaduction, you're sure to return. Facilities include a multi-level sparkling outdoor pool and spa overlooking Surfers Paradise beach, pool terraces, fitness centre incorporating infinity-edge indoor lap pool (heated), fully-equipped gymnasium with two separate studios, spa, sauna and steam room, all accompanied by beautiful sub-tropical landscaped garden and barbeque areas, perfect for entertaining family and friends. From the moment you arrive at our grand main entry with porte-cochere, your stay will be filled with the richest experiences and unlike any other. ... more   less 
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Also Known As:
Peppers Soul Surfers Paradise, Gold Coast, Australia

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