Stayed here with my two young teenagers in a two bedroom sea-facing apartment on 22nd floor in beginning of July 2014. Not disappointed by my choice at all. Great views and superb location. Convenient in terms of finding places to eat, grocery stores, shopping, finding a taxi or bus, literally 5 min from the room onto the beach. Night markets right in front of the hotel. Lovely promenade for a jog/walk along the water right across the road. Located on the Esplanade.
The apartment was very comfortable for the three of us. Room and kitchen well equipped and free parking available as well. Washing machine and dryer, TV's in every room and a beautiful big balcony from where we even spotted a Whale!!
Concierge service was very helpful with all our bookings, especially Blake, who made sure he greeted us warmly every time he saw us and helped us with so many of our bookings for Theme parks, Go karts etc. These are the people who make a good stay into a fabulous one, just by their pleasant, friendly and helpful ways.
The only one negative, was the level of housekeeping, besides making the bed and replenishing toiletries, I did not think they did a great job with vacuuming and cleaning-floor of bathroom I think was never cleaned in the 10 days we stayed there, trash was not emptied out on all days and sometimes things fallen on the floor or carpet just seemed to stay there, making me wonder if they did indeed vacuum. But I don't want to emphasise on this as overall, it was absolutely a wonderful stay for us.
Free Wifi was a big help especially with two young teenagers along!
- Official Description (provided by the hotel):
- Peppers Soul offers stylishly designed and fully self-contained 1, 2 and 3 bedroom apartments with spectacular uninterrupted ocean and hinterland views flooded with natural light from the floor-to-ceiling windows. Apartments feature designer gourmet kitchens, large furnished balconies, integrated entertainment system with 40" LCD TV, ensuite spa bath and full laundry plus all the luxuries expected of designer apartment living. Maintenance Advice: Due to unforeseen circumstances the hotels indoor lap pool will be closed for essential repairs until 15th March 2018. The Sauna, steam rooms, outdoor pools and spa are all still open for your enjoyment ... more less
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- Also Known As:
- Peppers Soul Surfers Paradise, Gold Coast, Australia