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“Great Conference!!”

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Surfers Paradise Marriott Resort & Spa
Ranked #2 of 31 Hotels in Surfers Paradise
Certificate of Excellence
Sydney, Australia
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Conference!!”
Reviewed 1 December 2011

I recently attended a conference at the Marriott surfers paradise. The team was really great, the hotel is looking really good after the new refurbishment with a great view of surfers paradise. The restaurant food was really good value for money, seafood buffet for dinner, great spread for breakfast and spoilt for choice during lunch.
Nice and relaxing next to the beach pool with everything within walking distance of the hotel.
Clean rooms, great location, fantastic service!!

Thank you to the team Cory, Adrian, Cassey, Kelly, Sanjay, Grant, Debbie for making it a memorable experience

Can’t wait to go back!!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Klipvissie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (601)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Brisbane, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 November 2011

We decided to stay in one of the ocean view rooms. It was so small and had a very tiny balcony. Previously we have stayed at the casino and comparing the two is not possible. There was a mess up with our bill for dinner which was supposed to be included in our package and we had to wait 20 mins for our drinks. Also included was a spa voucher but the spa was only available after 3 pm? Check out is at 11am? So we left without using it but two days later received a charge of $111 on our credit card. 3 phone calls later and a whole day before they grudgingly refunded it. I was spending time there to see if it would be a good location for my wedding next year. Needless to say I was not impressed. They need to take a hard look at the five star, I have stayed in 3 star with better service. Disappointed.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rach_12783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level 5 Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 November 2011

Stayed at the Marriott for one night only in November 2011 and found it to be great value for a 5 star hotel. The rooms have been refurbished and are clean & modern with good facilities. We chose ocean view standard room with breakfast (fantastic). We had a car which we parked underneath and it was only a short walk to the main action of Surfers and also to the beach. The pool is lovely and we relaxed on the sun lounges until our late checkout ($30 extra) at 2pm. We really enjoyed out time there - our only criticism was the check in and check out procedures - it took forever for the staff to go through the routine and eventually give over the the keycards - set aside at least 15mins for this and if there is a queue it could take 30 mins.

Room Tip: Ocean Room only -river views have the blasting western sun all afternoon
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank heidicat8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
albany
Level 4 Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 November 2011

My husband, 6 year old daughter and myself have justed returned from our holiday on the gold coast and spent our last night at the marriot as a luxurious treat. The service was fantastic, the newly refurbished room was awesome and had a wonderful view of surfers and the beach. The swimming pool was out of this world and had real live fish in it, they also have another pool with a water slide and spa. They also have free internet in the lobby using there computers. I can not comment on the restaurants as we didnt eat in the hotel. Everything else was fantastic.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank shizza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 November 2011

Far from the beach
Everything overpriced
3star standards for 5 star price
service below average

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank greg f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
79 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 17 November 2011

Mmmm..A Marriott Hotel should be a pretty good place to stay? That's what I thought. However I found this hotel to be slight odd. Probably the most interesting aspect of my stay was the refurbished rooms. They are not so much as refurbished as given a coat of paint and soft furnishings. It's an odd sensation to say the least and I'm not convinced the money was spent in the right way. Your sort of living in two works, looks nice from a distance but up close...it's the same. Sounds strange...it's kind of is! Anyway ...the hotels pools are great and it's a nice location with sweeping views of the beach. The Restaurant staff are a bit odd as well, I can't put my finger on it, but their approach and engagement seems somehow managed and slightly unpolished. During one evening dinner, the restaurant managed moved all the tables and chairs around us to make way for some repairs to tiles. We might as well not have existed. Odd considering he was the one that sat us there only 10 minutes earlier. Anyway... Keep your expectations in check... And you may be delighted. Not for me though.

  • Stayed November 2011
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Tree1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 November 2011

I have been coming to the Marriott at Surfers for about 16 years and this place is simply fantastic !! The hotel is a complete resort which you never have to leave if you don't want to. The pool area is something else, it has a big sand lagoon to swim in with the fishes if you want or you can sit in the cave under the waterfall, have a spa in the rock cave or relax on one of their new day beds. There is also the other pool which lines the Nerang river with lots os banana lounges, and fantastic views i love it , you can hang out by the pool all day and have luch, snacks and drinks bought to whenever you want, or play on the waterslide. this place is so relaxing and you have so much to look at you never feel bored, the gardens, the little lizards running around, the atmosphere , Jonothan at the pool shop is always happy and friendly. I love the new restaurant, the food selection is immense and beautiful and fresh, much better than the old one and Colin is my favorite waiter always happy and gives great service. The lobby is beautiful and big and the rooms have always been excellent!! Great beds for sleeping .. we stayed at the elandra retreat club again and the staff there are fabulous and so is the food and drinks and views well. go see for yourself. we just had our 25th anniversary there again , it was an absolute treat and we will return over and over again, it is a true resort with everything you could wish for i say go if you are wondering, just do it !!

  • Stayed October 2011
    • Value
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Helpful?
2 Thank Vblue737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Surfers Paradise Marriott Resort & Spa

Property: Surfers Paradise Marriott Resort & Spa
Address: 158 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Surfers Paradise
#1 Family Hotel in Surfers Paradise
#1 Business Hotel in Surfers Paradise
#1 Romantic Hotel in Surfers Paradise
#1 Top resorts Hotel in Surfers Paradise
#2 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Surfers Paradise Marriott Resort & Spa 5*
Number of rooms: 216
Official Description (provided by the hotel):
The award-winning Surfers Paradise Marriott Resort & Spa couples quiet luxury with spacious accommodation and intuitive service, providing an unforgettable hotel experience for guests here on the Gold Coast. Tucked amidst sparkling lagoons, white sandy beaches, and cascading waterfalls, the 216 room fully integrated resort offers amenities to please the entire family; from quiet pool zones and unique aquatic experiences to bike rentals and a new Kid's Activities Centre. The immaculately appointed hotel accommodation offers floor-to-ceiling windows, marble bathrooms, and pillow top mattresses. Step out onto your balcony and revel in the beauty of your Gold Coast surroundings. Treat yourself to superb cuisine at Misono, Citrique, or Chapter & Verse bar and lounge, or book a day of pampering at Ruby Spa. Those planning events here on the Gold Coast can make use of the expansive function room space including the stylish Marriott Ballroom. Indulge, discover and explore in effortless style at Surfers Paradise Marriott Resort & Spa. ... more   less 
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Also Known As:
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Hotel Surfers Paradise
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Resort & Spa Gold Coast, Australia

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