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“Amazing hotel!”

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Surfers Paradise Marriott Resort & Spa
Ranked #2 of 32 Hotels in Surfers Paradise
Certificate of Excellence
Melbourne, Australia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Amazing hotel!”
5 of 5 bubbles Reviewed 5 July 2014

My family and I just returned from a week stay at the Marriott Surfers Paradise and loved every second of it. We have stayed there on numerous occasions over the past 10 years and it just gets better and better - everything from the fantastic service to the beautiful pool area to the delicious breakfasts at the Citrique restaurant. My husband and I travel a fair bit for work and stay at five star hotels all around the world and we think that the Marriott is up there with the very best of them. I think what really distinguishes the Marriott is the staff who are so friendly and professional. Nothing is too much trouble. I have to mention in particular Mack who was so caring in treating my wounds when I fell running along the beach esplanade and Chris McKay who flawlessly runs the Citrique restaurant. We'll be back in January and my whole family can't wait!!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,192 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (587)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Level Contributor
106 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 5 July 2014 via mobile

The Marriott at Surfers Paradise is luxury plus but suitable for families. We are a Marriott gold card member and for a small charge we were upgraded to a penthouse room!!! Old trump style opulence, beautiful pool and gardens. Buffet is great (and I don't do buffets). Staff on front desk and wait staff were extremely nice. Coffee could however be better. We'll be back though!

Stayed May 2014
Helpful?
Thank Yavann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

As I travel regularly for business this hotel was one of the better hotels I have stayed in of late and it was a shame it was only for one night. The rooms were large and very comfortable with with great views, fabulous bed and pillows. The customer service was second to none. The only down side of this hotel is that it is a bit far from the centre of things, but in one way being on the Gold Coast that is a plus. I would stay here again

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank courts48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
1 review
4 of 5 bubbles Reviewed 2 July 2014

A very impressive hotel. The customer service is fantastic. The pool area is one of the best we have seen. Rooms are a little dated but clean and well maintained. We booked through wotif and the breakfast was included. However, when we arrived we were told our daughter who is 6 1/2 had to pay $20 for breakfast each day. A bit expensive for a kid who only eats toast! The website seems to indicate kids under 12 eat breakfast free. Otherwise, it is a great place to stay on the Gold Coast!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lexy72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shillong, India
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

enjoyed the spacious room and cleanliness and the spectacular view from the room, you can have a sunbath in the balcony. altogether is a great property things are nicely appointed. Breakfast was good and I very much enjoyed the fresh fruits and they are so tasty and fresh.
I felt in love with Gold Coast the serenity of this town is just amazing. Good shopping in Harbour Town and good choice of Bait and Tackle ( fishing rod ) in BCF store, purchased one Black Sniper for $179. Great experience in the hotel and in town.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shem1104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucknow
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

We were here for three nights. Rooms were great (with 2 double beds) for family of 4. Kids had their bed to themselves.... good night's sleep for all. Room had a balcony, with a great view. You could pay extra for a sea view, but I think the Hinterland view was pretty awesome as well. Breakfast was pretty average for Marriott standards - Get a room only and buy your breakfast elsewhere... Staff and service was just about ok, I have seen much better... Asked for a jug of drinking water, advised to drink it from the washroom tap. Sorry fellas - even if its coming directly from the Australian Alps, that's not my style. I need a jug of water, I jug of water it should have been. Asked for a matchbox - Sorry to inform that no match boxes - A big shout quickly resulted in a cigarette lighter for $1 - although they had courtesy enough not to charge me for it finally. On the contrary the dudes at the Concierge desk were pretty awesome and helpful. Overall good value for money but the service missed the mark for me. Would still recommend though.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rajatgarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jalandhar, India
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 27 June 2014

I checked the reviews on TripAdvisor for this hotel and it was so true...Good hotel & awesome pool. Little walk away from the main beach but 15 mins walk is always good in Gold Coast.
Kids enjoy the pool.This is a truly 5 star property, jus need to add few things in the breakfast so that vegetarians can eat something too....

Room Tip: Take a room on higher floors facing the city...Great view
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Manbir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Surfers Paradise Marriott Resort & Spa

Property: Surfers Paradise Marriott Resort & Spa
Address: 158 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Surfers Paradise
#1 Business Hotel in Surfers Paradise
#1 Romantic Hotel in Surfers Paradise
#1 Top resorts Hotel in Surfers Paradise
#1 Spa Hotel in Surfers Paradise
#2 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Surfers Paradise Marriott Resort & Spa 5*
Number of rooms: 216
Official Description (provided by the hotel):
The award-winning Surfers Paradise Marriott Resort & Spa couples quiet luxury with spacious accommodation and intuitive service, providing an unforgettable hotel experience for guests here on the Gold Coast. Tucked amidst sparkling lagoons, white sandy beaches, and cascading waterfalls, the 216 room fully integrated resort offers amenities to please the entire family; from quiet pool zones and unique aquatic experiences to bike rentals and a new Kid's Activities Centre. The immaculately appointed hotel accommodation offers floor-to-ceiling windows, marble bathrooms, and pillow top mattresses. Step out onto your balcony and revel in the beauty of your Gold Coast surroundings. Treat yourself to superb cuisine at Misono, Citrique, or Chapter & Verse bar and lounge, or book a day of pampering at Ruby Spa. Those planning events here on the Gold Coast can make use of the expansive function room space including the stylish Marriott Ballroom. Indulge, discover and explore in effortless style at Surfers Paradise Marriott Resort & Spa. ... more   less 
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Also Known As:
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Hotel Surfers Paradise
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Resort & Spa Gold Coast, Australia

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