I stayed here and was horrified at the poor quality old and dated rooms, the poor service and the poor standard in general.
The hotel is very old, the rooms are dated, you cant even get standard free to air TV stations, the beds are poor to average, the bathrooms are not clean.
The cheap skates wanted to charge you $4 to deliver a bucket of ice to your room. I have never experienced that in over 200 different hotels and resorts I have stayed in. How sad when they have to get the scummy to charge to give you ice which is sitting there in the ice machines anyway. So as far as service there isnt any. The staff couldnt care less as you stood and waited and should look for work where they dont have to deal with customers as they dont have any customer service skills.
The property is handy to many things which is about the only good thing I could say about it,
Value for money!!!! Very expensive for the little you got and the poor quality and lack of service, you can do FAR BETTER in many other hotels and resorts here in Surfers and they simply leave this place for dead.
Simply I would never return it is no where near worth it. out of ten I would give it a 2.
- Official Description (provided by the hotel):
- Mantra on View Hotel is a great choice in Surfers Paradise accommodation you can choose from the City View Twin Suite right through to the Ocean View Spa suite. All have private balconies, wonderful views, high speed internet, cable TV and super-comfy beds. Fantastic amenities like the resort-style pool and children's pool, fully equipped gymnasium, tennis courts Ocean Day Spa and Hair Salon, conference rooms and an on site Restaurant - NOSH Pan Asian, which offers a daily buffet breakfast with traditional favourites and hot meals prepared in our open kitchen, it's the a la carte lunch and dinner menu where NOSH Pan Asian gets decidedly exotic. Mantra on View Hotel is also one of the best wedding venues on the Gold Coast. There's excellent shopping to be had, theme parks, long stretches of sandy Gold Coast beaches and an excellent variety of restaurants and bars. whatever the reason for your stay, you will have an memorable time at Mantra on View Hotel. ... more less
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- Also Known As:
- Outrigger Surfers Paradise Hotel Surfers Paradise
- Holiday Inn Surfers Paradise
- Surfers Paradise Holiday Inn
- Mantra On View Hotel Surfers Paradise, Gold Coast, Australia