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“Will be back”

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Vibe Hotel Gold Coast
Ranked #18 of 31 Hotels in Surfers Paradise
Brisbane, Australia
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Will be back”
Reviewed 27 April 2013 via mobile

We booked a room here through wotif and couldn't be more happier. On check in we found we had been upgraded to a one bedroom apartment with terrific views of the ocean and river. Check in staff (Peter) were friendly and efficient. Room was well appointed and clean. Car parking was underneath and only $8. The location is perfect, minutes walk from the beach, shops and lots of restaurants.

Stayed April 2013, travelled as a couple
Helpful?
Thank justjude10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this review, 28 April 2013
Dear justjude10

Thank you for your feedback on the Vibe Hotel Gold Coast, as we really appreciate hearing great news.

We take a lot of pride in our Vibe crew & in saying that Peter is one of our shining members of our team & I will definitely inform him of your appreciation.

Kind Regards
Glenn Thurston
Hotel Duty Manager
Report response as inappropriate
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3,118 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (351)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Sydney, Australia
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 April 2013

Just thought i would give whoever is heading to the gold coast the heads up. I spent last weekend there and had a great time, although we were disappointed with our accommodation at The Vibe hotel. The staff at The Vibe Hotel were helpful and upgraded us from a standard room to a studio room on arrival after asking, which was nice. Although the state of the room in which we were accommodated in was quite disgusting. Some of the issues we encountered included: dirty linen (hairs in between towels and sheets, a broken light, white stains on couch, broken pool step fixed with duct tape, air conditioning vent dusty and coming off, ants, and lack of sound proofing in the rooms. These issues were highlighted to the staff at The Vibe Hotel, and were promptly dealt with by giving clean towels and changing light globe at 11.30pm. They also tried making up for it by giving my partner and i a free buffet breakfast each the next morning. Although this was a nice gesture, it did not restore my faith in the hotel. I was tempted to check out the first night, although persisted by using my own beach towel to dry myself and trying not to stay in the hotel room as much as possible.
I found Surfers sandbar http://www.tripadvisor.com.au/ShowUserReviews-g255072-d22691... to be great for a cheap buffet breakfast with a beautiful view (better than Vibe Hotel's selection anyway and 50c cheaper).

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KimbaR88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this review, 26 April 2013
Dear KimbaR88

We appreciate the time you have taken to provide us with your feedback.

In relation to the points you have raised I will address your concerns with the Housekeeping department to improve our overall guest experience and also happy to hear the prompt service provided by our reception team.

Kind Regards
Glenn Thurston
Hotel Duty Manager
Report response as inappropriate
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Kuala Lumpur, Malaysia
Level 6 Contributor
147 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 24 April 2013

Although is not close to the beach, but just a walking distance, the hotel is mordern and newly refurblished, the bed is very comfortable, we were stayed in the high floor and have a great view to ocean and city. Only cons is the breakfast, understand the major guests are japanese as they are serving the same japanese buffet breakfast every single day without changing of menu ! Overall is still a pleasant stay

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ngsiewcheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this review, 25 April 2013
Dear ngsiewcheng

The team at Vibe Hotel Gold Coast are delighted that you enjoyed your recent stay at Vibe Hotel Gold Coast and thank you for taking the time to provide us with your positive feedback.

I was pleased to read that you enjoyed the bed at the hotel!

Look forward to seeing you again soon.

Kind Regards
Glenn Thurston
Hotel Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Victoria, Australia
Level 6 Contributor
194 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 20 April 2013

Just recently stayed at the Vibe and it was great. Arrived at night, driving from Coolangatta airport(it is closer than Brisbane airport). Took me 25 minutes drive. Easy to find. I was very happy with the room given to me on the 20th floor facing the canal. Very silent, fantastic space and a stunning view, night or day.
The location is fantastic, right in the middle of everything and close to the beach.
The swimming pool is a great place for a relaxing happy hour, with a drink if you will.
The food was very good, for a reasonable price. Will stay there again.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maurorisch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this review, 24 April 2013
Dear maurorisch

The team at Vibe Hotel Gold Coast are delighted that you enjoyed your recent stay.

I am very pleased to hear that you would stay with us again on your next visit, please feel free to book with us directly next time you travel to Surfers Paradise.

Kind Regards
Glenn Thurston
Hotel Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bundaberg, Australia
Level 3 Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 April 2013

We were supposed to get a room with views of the river but instead we were on the street side of the hotel which was extremely noisy and all we could see was other buildings and tiny glimpses of the ocean. I hardly slept all night from the noise and really wished we were on the river side of the building. The room was small and very basic and not too clean either. Breakfast was very average but the restaurant has nice views of the river. I don't think we will stay there again.

Room Tip: The rooms on the river side are much quieter and have a nicer view than the street side.
See more room tips
  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte7295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this review, 24 April 2013
Dear Charlotte7295

We appreciate the time you have taken to provide us with your feedback,

If you would like to discuss this in more detail, please do not hesitate to contact me directly at the hotel 07 5539 0444.

Kind Regards
Glenn Thurston
Hotel Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 April 2013

Will never stay at Vibe Gold Coast again and will never recommend to anybody.
First of all we were told we had a room with a River view and were instead put into a room that overlooked the Chevron across the road which was not very appealing!
The room did not feel or smell clean, the bathroom had what we assumed to be pubic hair in the bath, on the toilet seat and on the sink!
We had out of date milk and dirty tea spoons!
We asked to be moved into another room and were refused and told cleaners will be up immediately so we left the room so they can actually do their job. 3 hours later no cleaners had been in so we called again and then only did a cleaner show up. When he left we checked the bathroom and the pubic hair was still on the toilet seat and sink! To our absolute disgust we gave up and cleaned it our selves then called front desk to let them know and demanded something be done for us as this has been ridiculous. Manager offered us free breakfast for the duration of the stay.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank annajuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this review, 17 April 2013
Dear annajuk

I would like to thank you providing this feedback and if you would like to discuss this in more detail, please do not hesitate to contact me directly at the hotel 07 5539 0444.

Kind Regards
Glenn Thurston
Hotel Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 April 2013

this property lives up to all the good reviews it has received..
staff were efficient and friendly
room was clean and more spacious that i thought it would be
we could walk anywhere from this hotel (so you save money on transport)
the good at the pool area was yummy
we traveled with our 5 year old and had no problems at all
there is a shuttle from the hotel to the airports which the staff helped booked
Highly Recommended!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ping_Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VibeHotelGC, Manager at Vibe Hotel Gold Coast, responded to this review, 17 April 2013
Dear Ping_Singapore

The team at Vibe Hotel Gold Coast are delighted that you enjoyed your recent stay at Vibe Hotel Gold Coast and thank you for taking the time to provide us with your positive feedback.

I was pleased to read that you enjoyed the pool area and the staff at the hotel were friendly!

Kind Regards
Glenn Thurston
Hotel Duty Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vibe Hotel Gold Coast

Property: Vibe Hotel Gold Coast
Address: Chevron Hotel 42 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Surfers Paradise
#16 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vibe Hotel Gold Coast 4*
Number of rooms: 199
Official Description (provided by the hotel):
You will love the convenience of staying right in the very heart of Surfers Paradise.Your Vibe Gold Coast hotel is centrally located in the midst of Gold Coast lifestyle, opposite the Chevron Renaissance Village, just a block from Cavill Avenue, the heart of the Gold Coast shopping district, and overlooking the picturesque Nerang River.We are perfectly placed for a leisurely stroll to Surfers Paradise beach, world-class shopping, fantastic nightlife, restaurants galore and lots of fun attractions...Or you can just relax in comfort. The Gold Coast is brimming with fun filled activities including fishing charters, bungee jumping, motorbike tours, surfing lessons and even a few swings at one of the many leading golf courses at hand...And did we mention the beaches? And at the end of your busy day, return to your ideal Gold Coast hotel and relax in the comfort of your well appointed hotel room or suite, take a plunge in the pool or take an evening stroll along the promenade an soak up the atmosphere of the Gold Coast...Enjoy the vibe at your Gold Coast hotel with personality...Vibe Hotel Gold Coast. ... more   less 
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Also Known As:
Vibe Hotel Surfers Paradise
Vibe Hotel Gold Coast Surfers Paradise, Australia

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