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“Great spot a bit away from all the noise”

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Vibe Hotel Gold Coast
Ranked #18 of 32 Hotels in Surfers Paradise
Willoughby
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great spot a bit away from all the noise”
Reviewed 11 June 2014

We flew up to the Gold Coast on the spur of the moment to watch the Swans play. Just chose Vibe Hotel because I had previously stayed at Vibe in North Sydney and the price was pretty good. Turned out to be a good choice (for me) as the bus from the airport stopped pretty much right outside the hotel. It was off the busy strip which was good. Only disappointment for me was dining options at hotel limited to the cafe which was only open for breakfast and the pool bar, which did not open until 4.30pm and then very open. So on a cool winter evening could not really eat there. Staff were helpful and polite.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay F, Manager at Vibe Hotel Gold Coast, responded to this review, 12 June 2014
Dear Louise B,

Thank you for your feedback and choosing to stay again with our TFE group.

We are pleased that you enjoyed the hotel location and found our team friendly and helpful.

Your comments regarding the meal options have been passed on to our food and beverage department. I am sorry, but you may not have been made aware that we do have an in room dining menu option available 24hours a day.

If you would like to further discuss your stay, please do not hesitate to contact me directly.

Warm Regards,

Jay Fawckner
Assistant Hotel Manager
jfawckner@vibehotels.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Bannockburn
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 June 2014

I wouldnt recommend the breakfast, i will be having it elsewhere next time. The corners of the floor in bathroom pretty grimy. Rooms a good size, love the balcony, a chaise chair would have been optimum for enjoyment of the spectacular view & maximum relaxation. Friendly capable staff, good comfortable beds.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Olga S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay F, Manager at Vibe Hotel Gold Coast, responded to this review, 12 June 2014
Dear Olga S,

Thank you for your review.

I am pleased you enjoyed the room, the bed, the balcony and the views.
It is also great to hear that you found our team friendly and helpful.

I apologise regarding the other issues you had during your stay, and will be grateful if you can contact me directly to further discuss your stay.

Kind regards,

Jay Fawckner
Assistant Hotel Manager
jfawckner@vibehotels.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wynnum
1 review
Reviewed 10 June 2014

Very helpful and friendly staff, exceptional service and well priced as well. Would definitely recommend. Good early bird special for hotel and good food too. Was also a really good location. Well done

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Emily W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay F, Manager at Vibe Hotel Gold Coast, responded to this review, 12 June 2014
Dear Emily,

Thank you for your great review and the rating you gave us.

We are pleased that you found our hotel value for money, wonderfully located, and enjoyed the food on offer.

We are thrilled that you will be recommending our hotel.

I have also passed on your comments to our team and they were delighted you were pleased with the service they provided.

We would love to welcome you back on your next visit to the Gold Coast and please feel free to contact me directly for any future reservation.

Warm Regards,

Jay Fawckner
Assistant Hotel Manager
jfawckner@vibehotels.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakerley
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

Booked using a gift voucher - took months to find a night available. King bed was actually two single beds joined together with only single quilts. No minibar, dodgy fridge and toilet. Offhand staff too.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Amber S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay F, Manager at Vibe Hotel Gold Coast, responded to this review, 12 June 2014
Dear Amber S,

Thank you for taking the time to review Vibe Hotel Gold Coast. We appreciate the time you have taken to provide us with your comments.

I was sorry to read that your recent stay with us fell short of your expectations, please be assured that your valued feedback has been shared with the team.

If you would like to discuss your stay further, please do not hesitate to contact me directly at the hotel.

Kind regards,

Jay Fawckner
Assistant Hotel Manager
jfawckner@vibehotels.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Surfers Paradise hotels

Singapore, Singapore
2 reviews
Reviewed 10 June 2014

The hotel staff were very efficient. I remembered one night, when I took the lift, I noticed that someone left the can drinks at the lift. The floor of the lift was wet. I informed the hotel staff, she tok immediate action to clean up the lift. Well done.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank csmcsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay F, Manager at Vibe Hotel Gold Coast, responded to this review, 12 June 2014
Dear csmcsm,

Thanks for your fantastic review.

Our staff were thrilled about your feedback and we were happy you appreciated our quick actions regarding cleaning the lift in question.

We would love to welcome you back on your next visit to the Gold Coast and please feel free to contact me directly for any future reservation.

Warm Regards,

Jay Fawckner
Assistant Hotel Manager
jfawckner@vibehotels.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
1 review
Reviewed 10 June 2014

I am a regular guest of the Vibe Gold Coast Hotel and I find the service and facilities always of a high standard. The staff keep a record of my stay and are happy to book me in the same room no questions asked.

Would be great to offer a pillow menu to your guests though.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Wanita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay F, Manager at Vibe Hotel Gold Coast, responded to this review, 12 June 2014
Dear Wanita H,

Thank you for your nice review.

It is always great to receive lovely reviews from our regular guests.

Thank you for your kind words regarding the service and facilities being of a high standard.

Your constructive suggestion about a pillow menu has been passed onto the housekeeping department, who I am sure will give it serious consideration.

We look forward to welcoming you back on your next visit to the Gold Coast, and please feel free to contact me directly for any future reservation.

Warm Regards,

Jay Fawckner
Assistant Hotel Manager
jfawckner@vibehotels.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Augustine Heights
1 review
Reviewed 10 June 2014

Not too bad over all. Staff were polite and helpful. Room was a comfortable size for the two nights we stayed there. Aircon works well. View was nice from the higher levels if you're lucky enough. Room didn't feel squeaky clean and shower was a little annoying to use. apart from that all was pretty good. Check in and out was quick and painless.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Todd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay F, Manager at Vibe Hotel Gold Coast, responded to this review, 12 June 2014
Dear Todd B,

Thanks for your review.

We were happy to read that you found our staff to be polite and helpful and your room comfortable.

Our views of the river and hinterland are truly wonderful as you have mentioned.

It is also great to hear that your check-in and check-out experience was quick and problem free.

We hope that when you next visit the Gold Coast you will consider staying with us again.

Please feel free to contact me directly for any future reservation.

Best Regards,

Jay Fawckner
Assistant Hotel Manager
jfawckner@vibehotels.com.au
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vibe Hotel Gold Coast

Property: Vibe Hotel Gold Coast
Address: Chevron Hotel 42 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Surfers Paradise
#10 Family Hotel in Surfers Paradise
#17 Luxury Hotel in Surfers Paradise
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vibe Hotel Gold Coast 4*
Number of rooms: 199
Official Description (provided by the hotel):
You will love the convenience of staying right in the very heart of Surfers Paradise.Your Vibe Gold Coast hotel is centrally located in the midst of Gold Coast lifestyle, opposite the Chevron Renaissance Village, just a block from Cavill Avenue, the heart of the Gold Coast shopping district, and overlooking the picturesque Nerang River.We are perfectly placed for a leisurely stroll to Surfers Paradise beach, world-class shopping, fantastic nightlife, restaurants galore and lots of fun attractions...Or you can just relax in comfort. The Gold Coast is brimming with fun filled activities including fishing charters, bungee jumping, motorbike tours, surfing lessons and even a few swings at one of the many leading golf courses at hand...And did we mention the beaches? And at the end of your busy day, return to your ideal Gold Coast hotel and relax in the comfort of your well appointed hotel room or suite, take a plunge in the pool or take an evening stroll along the promenade an soak up the atmosphere of the Gold Coast...Enjoy the vibe at your Gold Coast hotel with personality...Vibe Hotel Gold Coast. ... more   less 
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Also Known As:
Vibe Hotel Surfers Paradise
Vibe Hotel Gold Coast Surfers Paradise, Australia

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