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Vibe Hotel Gold Coast
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Reviews (3,519)
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766
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810
343
282
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All reviewsgreat locationriver viewbus stopgold coastbuffet breakfastacross the roadgreat roomwould stay againshort stayan upgradepublic transportcavill avenuebalconysurfersparkscolesgc
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2,495 - 2,500 of 3,519 reviews
Reviewed 30 August 2014

The negatives, hot buffet breakfast some parts good, but scrambled eggs shocking. Reception had a damp or mould smell at night. The double bed was two single beds hooked together and the aircon a noisy (just left window open instead).

Otherwise, great location, clean & modern room. Stayed in 501 had a great balcony over Chevron island. $178 for a 2 night, 2 person midweek stay with a hot breakfast thrown in is good value.

Room Tip: Room 501 for 2 people was good
  • Stayed: August 2014, travelled solo
    • Location
    • Rooms
    • Service
Thank wok21a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay F, Manager at Vibe Hotel Gold Coast, responded to this reviewResponded 1 September 2014

Dear wok21a,

Thank you for your review.

It is great to hear that you enjoyed the hotel location, found the room clean and modern and the accommodation great value for money.

I will also address your concerns regarding the eggs and air con with the relevant department.

In regards to the bed; the majority of our standard and aqua view rooms have the king zipper (2 singles made into king). We also have the option of upgrading (at additional charge) to a studio room or suite that features a king size bed.

We look forward to welcoming you back and please feel free to contact us directly for any future reservation.

Best Regards,

Jay Fawckner
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2014

Good hotel in a great location with nice views of the review. The room was clean and comfortable. There is a bus stop nearby and you can easily walk to the beach and shops. Staff was friendly and helpful.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Jack29082014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay F, Manager at Vibe Hotel Gold Coast, responded to this reviewResponded 1 September 2014

Dear Jack29082014,

Thank you for a great review.

Our team were thrilled to hear that you enjoyed the clean and comfortable room, the hotel location and were also pleased with our friendly team.

We look forward to welcoming you back and please feel free to contact me directly for any future reservation.

Best Regards,

Jay Fawckner
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2014

Make sure tea, coffee, milk etc is checked daily & replaced if used. Very minor but annoying if you cant whip up a hot cuppa. Noisy neighbours on Friday night heard clearly thru adjoining door in our apartments

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 528mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay F, Manager at Vibe Hotel Gold Coast, responded to this reviewResponded 1 September 2014

Dear 528mary C,

Thank you for your feedback.

I will address your concerns with the housekeeping department regarding the tea and milk.

In regards to the noise, I sincerely apologise and can assure that if you had brought this to the attention of our staff on duty they would have taken action to rectify the situation.

I hope you will consider staying with us again on your next trip to the Gold Coast.

Kind Regards,
Jay Fawckner
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2014

needs a good clean but staff were friendly and no issues with noise or checking in or out. elevators very slow and only one goes to basement. no real issues. not bad accomodation for the price. maybe will try somewhere else next trip.


  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank newlywedmay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay F, Manager at Vibe Hotel Gold Coast, responded to this reviewResponded 1 September 2014

Dear newlywedmay,

Thank you for your review.

Our team were thrilled to hear and you were happy with our service.

Please feel free to contact me directly if you would like to further discuss the other issues you had during your time here. We are constantly striving to provide the best possible experience for our valued guests and welcome all feedback to help us achieve this aim.

Kind Regards,

Jay Fawckner
Assistant Hotel Manager
jfawckner@vibehotels.com.au

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2014

I checked into this Hotel a couple of days. Walked into the room and thought oh yeah nice. Had a look through the bathroom it was passable went into the main room first alarm went off oh the Bed looks odd. Odd it was, 2 single bed bases pushed together to make a queen then a queen mattress on top then a bottom queen fitted sheet ah now the final straw was 2 single doonas folded up at the foot of the bed. I passed by Reception a little while later and asked is it right that a guest has to make their own bed, I was told this is the Vibe Hotel its simple the doona is at the foot of the bed just pull it up. I tried that for the first night pulled both doonas up and over lapped them and then used a not so clean blanket out of the wardrobe to weigh them down in the hope they wouldnt come apart. Had the worst sleep. felt like I had bricks on my chest with the weight of the 2 doonas and the blanket, every time i rolled over i would lose a limb through different part of the bedding.. Yesterday morning as I was on my way out I stopped at Reception again and asked for the Doona to be changed was assured by the man on the desk it would. When i returned last night it hadnt been done it approx 9 pm last night my request was acknowledged and the doona changed. what blew me away was last nights Duty Managers comment of oh we are in the process of phasing out the single Doonas to queen where needed. its like do you realise how stupid that sounds. your selling it as a Queen Room dress it as a Queen Room

  • Stayed: August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Glen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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